Gretchen Stock
Account Manager at CoverMyMeds- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Speaking Confidently and Effectively
LinkedInMar, 2023- Nov, 2024 -
Giving and Receiving Feedback
LinkedInFeb, 2023- Nov, 2024 -
Inclusive Leadership
LinkedInFeb, 2023- Nov, 2024 -
Product Management First Steps
LinkedInFeb, 2023- Nov, 2024
Experience
-
CoverMyMeds
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Account Manager
-
Nov 2020 - Present
Account Manager for CoverMyMeds medication access and adherence pharmaceutical manufacturing product partnersKey contributor to the retention of a book of business ranging from top 5 enterprise accounts to start-ups, supporting clients through monthly data readouts, quarterly business reviews, and in-person presence as requested by customersProficient with Microsoft Office Suite and Salesforce.com for customer relationship managementUnderstanding of multiple therapeutic areas including contraception, migraine, rheumatology, and more through direct client workTrain client field teams on CoverMyMeds core electronic prior authorization programs to increase visibility of CoverMyMeds and product featuresDeep understanding of client concerns and needs, where they see value, and where there are opportunities for improvementUse client feedback to drive innovation for existing and emerging products through cross-collaboration with Product, Legal, Sales, and Project Management teamsLead creative solutions to address client concerns and ensure business retention, in addition to cross-functional work with Sales to identify and execute upselling and new business opportunities with existing client base Show less
-
-
Account Coordinator
-
Dec 2019 - Nov 2020
Action and Insight Specialist leader for brand-based teamResponsible for leading brand-based team meetings, identifying trends, collecting data, and communicating findings to pharma partners, project leads, and others program stakeholdersIntervened in medication prior authorization process when issues arose and provided "white-glove service" to CoverMyMeds end users to expedite process of getting patients on prescribed therapy
-
-
-
National Suicide Prevention Lifeline
-
Columbus, Ohio, United States
-
National Suicide Prevention Lifeline Volunteer
-
Jan 2013 - Dec 2022
Phone and text line volunteer counselor on the National Suicide Prevention Lifeline for a period of nearly 10 years Gained experience handling immediately high-stress situations and de-escalating callers' serious crises through 300+ hours of phone and text line crisis intervention Learned to adapt to changes in this role with the evolution of technology and enhancement of support services Phone and text line volunteer counselor on the National Suicide Prevention Lifeline for a period of nearly 10 years Gained experience handling immediately high-stress situations and de-escalating callers' serious crises through 300+ hours of phone and text line crisis intervention Learned to adapt to changes in this role with the evolution of technology and enhancement of support services
-
-
-
Central Ohio Urology Group
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Chief Medical Scribe
-
Jun 2017 - Dec 2019
Maintained medical charts and optimized physician workflow Assisted with rooming patients, obtaining medical history, and current concerns Interviewed, trained, and assisted with performance follow-up of new hire scribes Developed deep understanding of patient struggles and concerns as it relates to genitourinary and sexual health Helped patients obtain medications including tadalafil, sildenafil, finasteride, and more at an affordable rate and on an expeditious timeline Show less
-
-
-
The Ohio State University
-
United States
-
Higher Education
-
700 & Above Employee
-
Undergraduate Research Fellow
-
Nov 2013 - Jun 2017
Undergraduate research fellow in the Satoskar research lab in the Ohio State Department of Pathology Awarded research grant in June 2015, given to only 18 undergraduate students in 2015, which allowed me to dedicate time to an academic publication currently live in the American Society for Microbiology under the Journal of Infection and Immunity (MicroRNA 155 Contributes to Host Immunity against Leishmania donovani but Is Not Essential for Resolution of Infection; published June 2019 under maiden name Gretchen Messick) Show less
-
-
Education
-
The Ohio State University
Bachelor of Science - BS, Zoology/Animal Biology -
Upper Arlington High School