Gretchen Stock

Account Manager at CoverMyMeds
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio, United States, US

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Credentials

  • Speaking Confidently and Effectively
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Giving and Receiving Feedback
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Inclusive Leadership
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Product Management First Steps
    LinkedIn
    Feb, 2023
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Manager
      • Nov 2020 - Present

      Account Manager for CoverMyMeds medication access and adherence pharmaceutical manufacturing product partnersKey contributor to the retention of a book of business ranging from top 5 enterprise accounts to start-ups, supporting clients through monthly data readouts, quarterly business reviews, and in-person presence as requested by customersProficient with Microsoft Office Suite and Salesforce.com for customer relationship managementUnderstanding of multiple therapeutic areas including contraception, migraine, rheumatology, and more through direct client workTrain client field teams on CoverMyMeds core electronic prior authorization programs to increase visibility of CoverMyMeds and product featuresDeep understanding of client concerns and needs, where they see value, and where there are opportunities for improvementUse client feedback to drive innovation for existing and emerging products through cross-collaboration with Product, Legal, Sales, and Project Management teamsLead creative solutions to address client concerns and ensure business retention, in addition to cross-functional work with Sales to identify and execute upselling and new business opportunities with existing client base Show less

    • Account Coordinator
      • Dec 2019 - Nov 2020

      Action and Insight Specialist leader for brand-based teamResponsible for leading brand-based team meetings, identifying trends, collecting data, and communicating findings to pharma partners, project leads, and others program stakeholdersIntervened in medication prior authorization process when issues arose and provided "white-glove service" to CoverMyMeds end users to expedite process of getting patients on prescribed therapy

  • National Suicide Prevention Lifeline
    • Columbus, Ohio, United States
    • National Suicide Prevention Lifeline Volunteer
      • Jan 2013 - Dec 2022

      Phone and text line volunteer counselor on the National Suicide Prevention Lifeline for a period of nearly 10 years Gained experience handling immediately high-stress situations and de-escalating callers' serious crises through 300+ hours of phone and text line crisis intervention Learned to adapt to changes in this role with the evolution of technology and enhancement of support services Phone and text line volunteer counselor on the National Suicide Prevention Lifeline for a period of nearly 10 years Gained experience handling immediately high-stress situations and de-escalating callers' serious crises through 300+ hours of phone and text line crisis intervention Learned to adapt to changes in this role with the evolution of technology and enhancement of support services

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Chief Medical Scribe
      • Jun 2017 - Dec 2019

      Maintained medical charts and optimized physician workflow Assisted with rooming patients, obtaining medical history, and current concerns Interviewed, trained, and assisted with performance follow-up of new hire scribes Developed deep understanding of patient struggles and concerns as it relates to genitourinary and sexual health Helped patients obtain medications including tadalafil, sildenafil, finasteride, and more at an affordable rate and on an expeditious timeline Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Research Fellow
      • Nov 2013 - Jun 2017

      Undergraduate research fellow in the Satoskar research lab in the Ohio State Department of Pathology Awarded research grant in June 2015, given to only 18 undergraduate students in 2015, which allowed me to dedicate time to an academic publication currently live in the American Society for Microbiology under the Journal of Infection and Immunity (MicroRNA 155 Contributes to Host Immunity against Leishmania donovani but Is Not Essential for Resolution of Infection; published June 2019 under maiden name Gretchen Messick) Show less

Education

  • The Ohio State University
    Bachelor of Science - BS, Zoology/Animal Biology
    2013 - 2017
  • Upper Arlington High School
    2009 - 2013

Community

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