Greta Shepard
Special Education Administrative Assistant at CREST Collaborative- Claim this Profile
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Bio
Elizabeth Sugg
Greta walks into tricky situations and brings fore-thought, listens, finds commonalities in differing perspectives, and patiently re-assesses and re-trains colleagues in each new project. She personifies teamwork, collaboration, and internal customer service. Every course she helps to build, every task she undertakes, benefits from her contributions; and her contributions go well beyond her job description at the time.
Susan Marine
Greta is a super star-- a visionary and creative mind coupled with a deep commitment to fostering authentic, mutually sustaining relationships and teams. I was so impressed with her work at Merrimack, and equally impressed with the ways she thought about and lived to exemplify our greatest ideals in higher education: advancing human flourishing through effective research and teaching. I spent many hours meeting and working with Greta and always left our conversations feeling energized to make Merrimack en even better place. She is truly a standout professional, colleague, and community heart-keeper.
Elizabeth Sugg
Greta walks into tricky situations and brings fore-thought, listens, finds commonalities in differing perspectives, and patiently re-assesses and re-trains colleagues in each new project. She personifies teamwork, collaboration, and internal customer service. Every course she helps to build, every task she undertakes, benefits from her contributions; and her contributions go well beyond her job description at the time.
Susan Marine
Greta is a super star-- a visionary and creative mind coupled with a deep commitment to fostering authentic, mutually sustaining relationships and teams. I was so impressed with her work at Merrimack, and equally impressed with the ways she thought about and lived to exemplify our greatest ideals in higher education: advancing human flourishing through effective research and teaching. I spent many hours meeting and working with Greta and always left our conversations feeling energized to make Merrimack en even better place. She is truly a standout professional, colleague, and community heart-keeper.
Elizabeth Sugg
Greta walks into tricky situations and brings fore-thought, listens, finds commonalities in differing perspectives, and patiently re-assesses and re-trains colleagues in each new project. She personifies teamwork, collaboration, and internal customer service. Every course she helps to build, every task she undertakes, benefits from her contributions; and her contributions go well beyond her job description at the time.
Susan Marine
Greta is a super star-- a visionary and creative mind coupled with a deep commitment to fostering authentic, mutually sustaining relationships and teams. I was so impressed with her work at Merrimack, and equally impressed with the ways she thought about and lived to exemplify our greatest ideals in higher education: advancing human flourishing through effective research and teaching. I spent many hours meeting and working with Greta and always left our conversations feeling energized to make Merrimack en even better place. She is truly a standout professional, colleague, and community heart-keeper.
Elizabeth Sugg
Greta walks into tricky situations and brings fore-thought, listens, finds commonalities in differing perspectives, and patiently re-assesses and re-trains colleagues in each new project. She personifies teamwork, collaboration, and internal customer service. Every course she helps to build, every task she undertakes, benefits from her contributions; and her contributions go well beyond her job description at the time.
Susan Marine
Greta is a super star-- a visionary and creative mind coupled with a deep commitment to fostering authentic, mutually sustaining relationships and teams. I was so impressed with her work at Merrimack, and equally impressed with the ways she thought about and lived to exemplify our greatest ideals in higher education: advancing human flourishing through effective research and teaching. I spent many hours meeting and working with Greta and always left our conversations feeling energized to make Merrimack en even better place. She is truly a standout professional, colleague, and community heart-keeper.
Credentials
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Data-Driven Learning Design
LinkedInFeb, 2021- Nov, 2024 -
Design Thinking: Customer Experience
LinkedInFeb, 2021- Nov, 2024 -
Leading Remote Projects and Virtual Teams
LinkedInJan, 2021- Nov, 2024 -
Project Management Simplified
LinkedInMay, 2020- Nov, 2024 -
The Key to Good Communication: Your Audience
LinkedInApr, 2020- Nov, 2024 -
Organizational Culture
LinkedInMar, 2020- Nov, 2024
Experience
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CREST Collaborative
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Primary and Secondary Education
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1 - 100 Employee
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Special Education Administrative Assistant
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Aug 2022 - Present
Providing high quality customerservice, supporting complex student referral processes. Appointed liaison serving CREST leadership, programming personnel, school districts and guardians. Managing PowerSchool, a student information system, and advancing user success. Elevating Every Learner, Together Providing high quality customerservice, supporting complex student referral processes. Appointed liaison serving CREST leadership, programming personnel, school districts and guardians. Managing PowerSchool, a student information system, and advancing user success. Elevating Every Learner, Together
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Cedardale Health & Fitness
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Business Operations Assistant
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Mar 2022 - Aug 2022
Developed internship programming, customized for high school and college student work-based learning experiences. Focused on employability and career-specific skills to advance student preparedness. Streamlined business operations in human resources and provided high-quality customer service to members and external constituents. Software experience: ADP, Club Automation. Supported bookkeeping and daily administrative tasks. Developed internship programming, customized for high school and college student work-based learning experiences. Focused on employability and career-specific skills to advance student preparedness. Streamlined business operations in human resources and provided high-quality customer service to members and external constituents. Software experience: ADP, Club Automation. Supported bookkeeping and daily administrative tasks.
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Merrimack College
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United States
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Higher Education
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700 & Above Employee
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Manager of Graduate Initiatives, Girard School of Business
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Apr 2020 - Dec 2020
Appointed as the engagement lead/project manager supporting the expansion of 4 and 8-week distance learning graduate courses. Met all time sensitive deadlines while increasing collaborative efforts with the contracted online program manager, instructional designers, faculty, business school committees and upper administrators. Increased the retention of faculty and reduced stakeholder frustration by providing consistent accessibility to resources, information, and support.
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Data & Research Coordinator, Girard School of Business
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Jul 2016 - Apr 2020
Researched higher education best practices and current trends in education to build data collection strategies and procedures. Created and managed continuous improvement activities and resources with faculty, staff, and senior leadership to support the journey of becoming AACSB accredited.
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Faculty Support Coordinator, Girard School of Business
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Jan 2016 - Jun 2016
Managed complex day to day administrative tasks for full-time and adjunct faculty at a private institution serving 5,200 students. Contributed to the hiring and onboarding of new full-time and adjunct faculty.
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Collins Education Associates
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Education Administration Programs
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1 - 100 Employee
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Executive Administrator to CEO & Associates
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Feb 2007 - Jan 2016
Oversaw K-12 professional development company's administrative, customer service and financial operations for CEO and 13 associates. Expanded client database by identifying and fostering relationships with K-12 superintendents, principals and other administrators. Appointed project manager and collaborated with a senior consultant to develop a new line of K-12 curricular resources for teachers and students. Developed and managed event planning procedures for national professional development conferences and corporate meetings.
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Education
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2018 - 2020
Merrimack College
M.Ed., Leadership and Organizational Development -
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Colby-Sawyer College
Bachelor of Fine Arts (BFA) -
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Colby-Sawyer College
Community
