Experience

St Andrews Links
• United Kingdom
• Travel Arrangements
• 100 - 200 Employee
• Golf Events Coordinator

  • May 2019 - Present

Santander uk
• United Kingdom
• Banking
• 700 & Above Employee
• Branch Manager

  • Nov 2009 - May 2019

Bank of Ireland Mortgages
• Banking
• 1 - 100 Employee
• Business Development Manager

  • Feb 2008 - Apr 2009


Cheltenham and Gloucester

• United Kingdom
• 1 - 100 Employee

• Area Sales Manager - Scotland

  • Jan 2006 - Feb 2008

  Area Sales Manager for Scotland incorporating 4 branches - (Glasgow, Edinburgh, Dundee and Aberdeen). Grew low performing branch to highest performing branch in an 8 month period, Awarded highest performing Area Sales Manager performance through team leadership, inspiration and employee empowerment, Highest performing group in the UK, Developed a standard coaching observation stanrdard process for the UK, Deputised for Sales Director, overall responsibility for business performance - leading, managing, motivating and inspiring staff to exceed sales objectives, Intermediary relationship management and operating to the very highest service level agreements, ensured that risk procedures were adhered to, direct compliance supervision for 4 Branch Managers and 11 mortgage advisers, recruitment and HR responsibilities, monitored and managed budgets, delegated underwriting authority. Show less

• Area Sales Manager - East Scotland

  • Jan 2005 - Dec 2006

  Area Sales Manager for East Scotland incorporating Edinburgh and Dundee branches - 13 Direct reports : Identified and assisted implementation of a new UK wide sales process, Achieved highest performing branch in the UK in all key performance areas, Managing and motivating staff ensuring sales objectives were exceeded, Developed relationships with Intermediaries and identifed opportunities for new business, Maintained robust account management procedures and ensured operations matched service level agreements, Direct compliance supervision for 2 Branch Managers and 5 mortgage advisers, Personal delegated Underwriting authority, Recruitment and HR responsibilities, Ensured risk standards were adhered to, Monitored and managed budgets Show less