Greg Smith
Pathology Courier at Australian Centre for the Prevention of Cervical Cancer- Claim this Profile
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Bio
Credentials
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Bachelor of Business (Tourism Management)
Victoria UniversityMay, 2000- Oct, 2024
Experience
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Australian Centre for the Prevention of Cervical Cancer
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Pathology Courier
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May 2021 - Present
- Pick up specimens from medical clinics & hospitals (25-35 locations daily) & return to pathology laboratory - Deliver pathology reports & supplies to medical clinics & hospitals - Maintain courier vehicle daily - Pick up specimens from medical clinics & hospitals (25-35 locations daily) & return to pathology laboratory - Deliver pathology reports & supplies to medical clinics & hospitals - Maintain courier vehicle daily
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Serco
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Mar 2021 - May 2021
- Fielded phone calls (30-40 daily) from customers nationwide - Provided accurate tax-related information to customers - Recorded data from & provided solutions to victims of identity theft - Fielded phone calls (30-40 daily) from customers nationwide - Provided accurate tax-related information to customers - Recorded data from & provided solutions to victims of identity theft
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St John Ambulance (Vic)
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Australia
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Non-profit Organization Management
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100 - 200 Employee
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Customer Service Representative
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Feb 2021 - Mar 2021
- Screened phone calls (60-90 daily) from customers statewide - Provided customer information to appointment bookers for First Aid Courses - Placed orders of First Aid products & supplies - Screened phone calls (60-90 daily) from customers statewide - Provided customer information to appointment bookers for First Aid Courses - Placed orders of First Aid products & supplies
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Driver
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Aug 2017 - Feb 2021
- Transported passengers (10-25 daily) from origin to destination in a safe & timely manner - Maintained vehicle daily - Maintained bookkeeping records & produced quarterly financial statements - Transported passengers (10-25 daily) from origin to destination in a safe & timely manner - Maintained vehicle daily - Maintained bookkeeping records & produced quarterly financial statements
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Flight Centre Travel Group
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Australia
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Travel Arrangements
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700 & Above Employee
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Travel Agent
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Aug 2018 - Dec 2018
- Tailored customers’ enquiries (in-store, telephone & online) & presented quotations - Converted enquiries into bookings - Booked airfares, accommodation, tours, activities, cruise, rail & road transportation & travel insurance - Processed customer payments, receipts & payments to suppliers - Maintained customer enquiries & booking systems - Tailored customers’ enquiries (in-store, telephone & online) & presented quotations - Converted enquiries into bookings - Booked airfares, accommodation, tours, activities, cruise, rail & road transportation & travel insurance - Processed customer payments, receipts & payments to suppliers - Maintained customer enquiries & booking systems
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Hertz
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United States
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Travel Arrangements
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700 & Above Employee
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Customer Care Centre Agent
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Feb 2016 - Aug 2017
- Fielded phone calls (50-60 daily) from customers nationwide & internationally- Processed, amended & cancelled rental vehicle reservations- Identified enquiries & forwarded to relevant departments- Identified & implemented opportunities to add value for customers & upsell for the company- Designed an improved & efficient resource spreadsheet adopted by the entire department
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Customer Service Representative
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Oct 2014 - Jan 2016
- Checked in & checked out vehicles (50-60 daily) including physical inspections to identify damages- Updated computer database with status & condition of vehicle fleet- Calculated & printed final rental receipts for customers’ returning vehicles
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Swissport
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Ground Handling Agent
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Apr 2015 - Jun 2015
- Loaded & unloaded baggage & freight for international flights - Moved & operated airport equipment - Physically checked items matched with correct customers & destinations - Strictly adhered to multiple company & airport authority's regulations - Contributed to team achievements of KPI's including On Time flight departures - Loaded & unloaded baggage & freight for international flights - Moved & operated airport equipment - Physically checked items matched with correct customers & destinations - Strictly adhered to multiple company & airport authority's regulations - Contributed to team achievements of KPI's including On Time flight departures
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Tax Accountant
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Oct 2006 - Sep 2014
- Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (40-60 annually) - Maintained bookkeeping records & produced quarterly financial statements - Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (40-60 annually) - Maintained bookkeeping records & produced quarterly financial statements
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RDL Accountants
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Australia
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Accounting
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1 - 100 Employee
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Tax Accountant
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Oct 2004 - Sep 2006
- Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (100-120 annually) - Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (100-120 annually)
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Tax Accountant
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Oct 1995 - Sep 2004
- Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (100-120 annually) - Interviewed clients to meet their taxation needs & requirements - Maintained active correspondence with clients by telephone & email - Processed client data into proprietary tax return software - Advised clients of taxation options - Prepared & lodged client income tax returns (100-120 annually)
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Thrifty Car & Truck Rental Australia
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Australia
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Customer Service Representative
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Feb 1995 - Sep 1995
- Processed payments for outgoing rental vehicles - Checked in vehicles including physical inspections to identify damages - Calculated & processed final rental receipts for customers’ returning vehicles - Washed & vacuumed vehicles in preparation for following rentals - Drove vehicles between branch locations - Delivered rental vehicles to & picked up from customers at remote locations - Rotated across 4 different suburban locations (approximately 2 months each) - Processed payments for outgoing rental vehicles - Checked in vehicles including physical inspections to identify damages - Calculated & processed final rental receipts for customers’ returning vehicles - Washed & vacuumed vehicles in preparation for following rentals - Drove vehicles between branch locations - Delivered rental vehicles to & picked up from customers at remote locations - Rotated across 4 different suburban locations (approximately 2 months each)
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Travel Agency Administrator
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Feb 1990 - Jan 1995
- Conducted various administrative duties - Prepared invoices - Produced bank reconciliation reports - Conducted various administrative duties - Prepared invoices - Produced bank reconciliation reports
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Education
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2019 - 2019
Monash University
Certificate, Education: Teacher Aide / Integration Aide -
2017 - 2017
Real Estate Institute of Victoria
Certificate, Agent's Representative -
1996 - 1999
Victoria University
Bachelor of Business, Tourism Management -
1990 - 1995
Monash University
Bachelor of Business, Accounting -
1984 - 1989
Carey Baptist Grammar School
Year 12 (HSC-VCE) -
1988 - 1988
Del Norte High School
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1987 - 1988
Eldorado High School
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1983 - 1983
Haileybury College
Community
