Experience

Soccer Shots San Diego SDCC

• United States
• Spectator Sports
• 1 - 100 Employee

• Director of Growth and Development

  • Mar 2021 - Oct 2021

  San Diego County, California, United States During a 10 week time frame I helped the company make over $170,000 Interviewed and hired on over 12 new head coaches and assistants to allow us to open more park locations and schools Streamlined the on-boarding and hiring process by sorting through all old and current documents, and placing it all in one central location to reduce the amount of documents needed and speed up the hiring and on-boarding process Answered emails and phone calls to ensure quality customer… Show more During a 10 week time frame I helped the company make over $170,000 Interviewed and hired on over 12 new head coaches and assistants to allow us to open more park locations and schools Streamlined the on-boarding and hiring process by sorting through all old and current documents, and placing it all in one central location to reduce the amount of documents needed and speed up the hiring and on-boarding process Answered emails and phone calls to ensure quality customer engagement so that each customer was satisfied with Soccer Shots, making sure to offer discounts to keep customer retention high Used our CRM (Configio) to program classes in our system so that our website correctly reflected our products, navigated our CRM to add, transfer, or drop participants out of the program, fixed any bugs that would cause customers to not see the correct start time, location, or class capacity. Managed scheduling for 30 of our assistant and head coaches, making sure their class, park, and locations were all correctly displayed. Created and managed company Slack to improve communications between management and coaches, ensuring that all coaches had the right teaching material, all gear was accounted for, and organize fun activities during off work hours Worked with the training coordinator to ensure our coaches and staff worked within the CDC guidelines as well as franchise guidelines so our participants were kept safe and curriculum was easily understood Organized all HR documents into one central location, making sure that all coaches and staff were up-to-date on documents Show less



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Dec 2020 - Apr 2021

  San Diego County, California, United States Manage labor costs ensuring the company continued to operate at an efficient level Daily food prep, checking for any spoilage and expiration dates to ensure quality ingredients are being used Cash drawer management, bookkeeping upon shift change, and all deposits Helped with onboarding and training of new hires Inventory checks at the end of shift Order inventory and do checks upon truck arrival Managing drivers and drive time to ensure fast and… Show more Manage labor costs ensuring the company continued to operate at an efficient level Daily food prep, checking for any spoilage and expiration dates to ensure quality ingredients are being used Cash drawer management, bookkeeping upon shift change, and all deposits Helped with onboarding and training of new hires Inventory checks at the end of shift Order inventory and do checks upon truck arrival Managing drivers and drive time to ensure fast and accurate deliveries Show less



Kearny Pearson Ford / KIA

• United States
• Automotive
• 1 - 100 Employee

• Sales Consultant

  • Apr 2019 - Oct 2019

  San Diego, California, United States Oversaw customer relationship management by collaborating with buyers on providing products to meet their buying and financial needs Computed leasing charges based on factors including length of contract, anticipated mileage and applicable taxes Established and expanded automotive sales programs by creating content for social media Mentored three sales representatives as needed



SPORTalk

• United States
• Spectator Sports
• 1 - 100 Employee

• Sports Marketing Intern

  • Sep 2018 - Nov 2018

  Greater San Diego Area Wrote sport blogs and posts for sports fan engagement while recruiting followers (MLB/NHL/NFL) Achieved rank #63 out of 600+ nationwide interns and rank #14 for most followed and interacted contributor.



Kimball, Tirey & St. John LLP

• United States
• Law Practice
• 100 - 200 Employee

• Account Executive

  • Feb 2016 - Jul 2018

  Greater San Diego Area Multi-task thousands of clients' accounts for file renewals, settlement offers, and protection against liability Recouped funds in upwards of $50,000 for clients with an average of $40,500 a month for the last 6 months Communicate and coordinate with law enforcement and employers to begin involuntary withholding's Negotiate payment plans and offers through phone calls and utilizing levies to obtain monies owed to clients



Independent Work

• Self Employed

  • 2012 - 2018

  Greater San Diego Area Created and designed an 8-page report detailing the strengths and weaknesses of RockMyRun social media platforms and how to maximize viewers, content, and engagement Drafted a new business plan with the 3,5, and 7-year projections as well as determining demographics and areas to find more funding for the SOAL APP Consulted on new ways to bring in more players and awareness to different communities for outreach with sports dealing with Crossroad Athletics



Armortech Security

• Operations Coordinator

  • Jun 2014 - Aug 2014

  Greater San Diego Area Responsible for marketing, online sales brochures, redesigned the company brand and slogan, and promotions Created new operating procedures and revised existing procedures to clarify wording for future reference Managed inventory and schedules of all guards and available equipment to ensure a proper work environment.



Incahoots San Diego

• Customer Relations Expert

  • Nov 2013 - Feb 2014

  Greater San Diego Area The job duties entail, in no particular order: Customer Service Customer Relations Maintenance Security Quality of Service Quality Assurance Business-to-Customer Mediator



University of San Diego

• United States
• Higher Education
• 700 & Above Employee

• Athletics Marketing Intern

  • Jun 2010 - Dec 2013

  Greater San Diego Area Tripled online and sponsorship sales by signing new businesses to sponsorship and reward programs Managed online auctions and customer support service to properly sell auctioned items, and answer questions that customers may have about the different products displayed on auction Oversaw distribution of goods and promotional giveaways by personally driving to sponsors and giving them free goods and sending out promotional products to winners of auction items to garner support for the… Show more Tripled online and sponsorship sales by signing new businesses to sponsorship and reward programs Managed online auctions and customer support service to properly sell auctioned items, and answer questions that customers may have about the different products displayed on auction Oversaw distribution of goods and promotional giveaways by personally driving to sponsors and giving them free goods and sending out promotional products to winners of auction items to garner support for the school -online sales associate -customer service representative -contract negotiator -public relations specialist -create new discount card to bolster fan attendance Show less



Marine Corps Recruiting

• Armed Forces
• 700 & Above Employee

• Field Artillery Cannoneer

  • Jul 2004 - Jul 2008

  Camp Pendelton -Firearm and Explosives Handling -Industrial Equipment Operation -Intellectual Property Protection -Logistics Support -Risk Management -Safety and Occupational Health Programs -Skill with Hand Tools or Power Tools -Surveillance Techniques