Data Science & Analytics

• Jul 2022 - Present

Director of Data & Analytics

• Mar 2019 - Oct 2021

Director Of Data & Analytics

• Nov 2017 - Feb 2019

Senior Manager - Analytics & Data Science

• Jan 2017 - Oct 2017

At Navdy I was the first dedicated analytics hire, reporting to the Chief Product Officer, and built the analytics function from the ground up. Some key accomplishments include: • Diagnosed firmware bug, which affected ~20% of users eventually resulting in complete hardware failure, using deep-dive analysis of product event logs. • Brought all performance marketing in house from agency. Increased quality of acquired traffic by 355% (Engagement per $ Ad Spend) through audience targeting optimization and A/B testing of ad content. • Created a comprehensive suite of dashboards tracking key metrics including user growth, retention, feature engagement and NPS scores. • Led build out of automated ETL pipelines handling data from numerous different sources including Localytics, Google Analytics, Typeform, Mailchimp, Shopify, and NHTSA. • Architected Redshift warehouse, integrating data from disparate sources into well-structured analytics tables. Show less

Director of Product Analytics

• Oct 2016 - Dec 2016

Analytics Manager

• Jun 2016 - Oct 2016

Lead Data Analyst

• Mar 2015 - Jun 2016

GoodHire is an employment screening service that helps businesses build great teams.Lead analyst for Inflection's rapidly growing GoodHire product. I work cross-functionally with product, engineering, sales, marketing, finance and customer success teams to generate actionable insights that improve our product and our business. Responsible for customer lifetime value models; customer segmentation; A/B testing; customer acquisition costs; defining and standardizing KPIs...and lots of other things. Show less

Analytics

• Mar 2015 - Dec 2016

Inflection is the parent company of GoodHire (see overlapping experience). While my work was primarily focused on the GoodHire product, much of my work did involve collaboration with Inflection's other product groups. Inflection creates products that restore trust on the Internet. People use our tools to manage and protect their identities. Businesses use them to hire with confidence. And everyone can use them to build trusted connections. Inflection is the parent company of GoodHire (see overlapping experience). While my work was primarily focused on the GoodHire product, much of my work did involve collaboration with Inflection's other product groups. Inflection creates products that restore trust on the Internet. People use our tools to manage and protect their identities. Businesses use them to hire with confidence. And everyone can use them to build trusted connections.

Sr Research Analyst

• Feb 2014 - Nov 2014

As a Senior Research Analyst supporting the Enterprise Sales team I was brought on board to find patterns in a 40TB data set representing $500 billion in E-commerce spend. In that role I: ► Directly contributed to a 10x increase in the pipeline of qualified opportunities (from 2 – 20) by developing visual stories in Tableau demonstrating the unique value of Terapeak data offerings. ► Reduced sales prospects’ time to evaluation from 2 months to 2 weeks by developing a simplified data model and bringing it into production. ► Authored analytical case studies that were published on the company website and favorably received by decision-makers at 5 of the top 10 quantitative hedge funds. I also contributed to the product management team: ► Developing machine learning algorithms that correctly categorized eBay product listings with 97% accuracy. ► Conducting gap analysis that identified data acquisitions needed to bring auxiliary offerings up to feature parity and minimize risk associated with existing data assets. Show less

Independent Consultant & Researcher

• Jun 2011 - Feb 2014

I completed research projects for a diverse set of clients including: ► Trend analysis addressing future prospects of California's water market. ► Optimization of dynamic pricing algorithms for major textbook rental startup. ► Evaluation of scientific validity of organizational development assessment practices. I also wrote a blog offering unique perspectives on economic trends, growing to several hundred RSS subscribers. Details below on significant engagements with ODScore, Ribbonfarm, and Sceneverse. Show less

Consultant/Researcher

• Oct 2012 - Nov 2013

I worked with Venkat at Ribbonfarm on several projects and was also an invited blogging resident at http://www.tempobook.com/blog/ I worked with Venkat at Ribbonfarm on several projects and was also an invited blogging resident at http://www.tempobook.com/blog/

Pricing Manager

• Aug 2013 - Sep 2013

Maintained pricing algorithms for thousands of inventory titles referencing millions of price observations. Researched opportunities to optimize asset yield. Investigated competitive positioning, competitor economics and pricing behavior. Maintained pricing algorithms for thousands of inventory titles referencing millions of price observations. Researched opportunities to optimize asset yield. Investigated competitive positioning, competitor economics and pricing behavior.

Consultant/Researcher

• Apr 2012 - Aug 2013

I worked with ODScore in a variety of capacities including: Conducting background research on industry assessment practices including myers-briggs, Kolbe Index, DISC, and the Big 5, among others. My research looked into each assessment's empirical validity, theoretical consistency, consistency with academic research, and usefulness in practice. I also analyzed the similarities and overlaps between various assessments to determine what insights can be gained from looking at multiple perspectives. I also helped ODScore revise and expand their own in-house assessment platform and related media. This ran the gamut from tweeking the structure of some assessments to revising individual questions. Lastly, I helped ODScore apply the learnings above to individual client engagements by interpreting assessment results, distilling insights, and addressing the ambiguities introduced when individuals complete multiple overlapping assessments. Show less

Consultant/Advisor

• Jul 2011 - Aug 2012

I worked with the founding partners of this Canada Media Fund (CMF) sponsored project on all aspects of product and business model conception. - Contributed structure to founders' long term vision, leading to actionable product roadmap. - Helped founders' articulate values and translate values into coherent competitive positioning. I worked with the founding partners of this Canada Media Fund (CMF) sponsored project on all aspects of product and business model conception. - Contributed structure to founders' long term vision, leading to actionable product roadmap. - Helped founders' articulate values and translate values into coherent competitive positioning.

Asst. Vice President - Analytical Products & Research

• Dec 2009 - Jun 2011

As an AVP I was responsible for ensuring the success of leading investment firms through the use of ITG’s trading analytics platform. I consulted directly with traders, portfolio managers and chief compliance officers to understand their unique business drivers and establish appropriate KPIs.Key facts:► Brought in to rescue multiple at-risk 6-figure accounts. Achieved 95% vendor approval rating (up from 20% prior to my involvement) and secured largest west coast account by reducing iteration/feedback cycles on contracted reporting dashboards from 2 weeks to 3 days.► Using time-series regression models and stock market tick data, was able to diagnose specific miscommunications between client departments as the primary driver of trading losses. Recommendations resulting from analysis reduced costs by 50%.► Top performer as demonstrated by being chosen to lead deployment of two major product releases to strategic customers. Show less

Post Trade Analyst, Analytical Products & Research

• Jun 2008 - Dec 2009

As a Post Trade Analyst I overhauled reporting infrastructure, eliminating backlogs and reducing delivery cycles from weeks to hours by automating manual processing steps, integrating print-to-PDF capabilities, and evangelizing for digital over hard-copy deliverables. I was also responsible for: ► Onboarding several dozen new clients, managing end-to-end implementation process, from requirements analysis and ETL specs through to automated reports & dashboards.► Ensuring data quality across millions of data records representing billions of dollars.► Leading product training webinars, and co-leading sales presentations as subject area expert. Show less

Production Analyst

• Aug 2006 - Jun 2008

Ensured accuracy and timely production of all client deliverables. Responsible for troubleshooting any issues related to client input data or internal processing of client data.

Account Assistant

• 2005 - 2006