RF Field Engineer

• Jun 2018 - Present

Responsible for supporting the pre- and post-sale project deployment engineering, the monitoring and maintenance process and the deployment engineering processes for the sale and deployment of advanced Distributed Antenna Systems (DAS) Wi-Fi, Point-to-Point and other communication systems to operators and enterprise customers throughout RF Connect's customer area. Utilize signal test equipment and software to conduct facility surveys in the areas of outdoor and indoor cellular, 2-way radio and… Show more Responsible for supporting the pre- and post-sale project deployment engineering, the monitoring and maintenance process and the deployment engineering processes for the sale and deployment of advanced Distributed Antenna Systems (DAS) Wi-Fi, Point-to-Point and other communication systems to operators and enterprise customers throughout RF Connect's customer area. Utilize signal test equipment and software to conduct facility surveys in the areas of outdoor and indoor cellular, 2-way radio and Wi-Fi signal strength and path. Reviews installation specifications, along with owner requirements and manufacturer's instructions, to determine and evaluate installation sites. Show less Responsible for supporting the pre- and post-sale project deployment engineering, the monitoring and maintenance process and the deployment engineering processes for the sale and deployment of advanced Distributed Antenna Systems (DAS) Wi-Fi, Point-to-Point and other communication systems to operators and enterprise customers throughout RF Connect's customer area. Utilize signal test equipment and software to conduct facility surveys in the areas of outdoor and indoor cellular, 2-way radio and… Show more Responsible for supporting the pre- and post-sale project deployment engineering, the monitoring and maintenance process and the deployment engineering processes for the sale and deployment of advanced Distributed Antenna Systems (DAS) Wi-Fi, Point-to-Point and other communication systems to operators and enterprise customers throughout RF Connect's customer area. Utilize signal test equipment and software to conduct facility surveys in the areas of outdoor and indoor cellular, 2-way radio and Wi-Fi signal strength and path. Reviews installation specifications, along with owner requirements and manufacturer's instructions, to determine and evaluate installation sites. Show less

DAS Foreman

• Sep 2017 - Feb 2018

Contracted to supervise the safety, progress, and quality of installations of onsite contractors (Mann Wireless & Energize Systems) for Dewberry & American Tower Corporation for Daytona International Speedway AT&T Expansion project. Identified and resolved obstacles to insure the meeting of contractual timelines. Monitored and completed daily reports for construction performance, material delivery and installation, and OSHA safety. Performed systems integration of all remote RF radios to NOC… Show more Contracted to supervise the safety, progress, and quality of installations of onsite contractors (Mann Wireless & Energize Systems) for Dewberry & American Tower Corporation for Daytona International Speedway AT&T Expansion project. Identified and resolved obstacles to insure the meeting of contractual timelines. Monitored and completed daily reports for construction performance, material delivery and installation, and OSHA safety. Performed systems integration of all remote RF radios to NOC backbone network, to include; routers, switches, A/C D/C power plants and environmental systems. Identified and resolved all "link failures" between head-end DAS electronics on remote amps. Replaced and processed RMA's defective components as needed to restore services to 100%. Worked with electrical, fiber, and contractors to identify and resolve issues affecting KPI performances. Show less Contracted to supervise the safety, progress, and quality of installations of onsite contractors (Mann Wireless & Energize Systems) for Dewberry & American Tower Corporation for Daytona International Speedway AT&T Expansion project. Identified and resolved obstacles to insure the meeting of contractual timelines. Monitored and completed daily reports for construction performance, material delivery and installation, and OSHA safety. Performed systems integration of all remote RF radios to NOC… Show more Contracted to supervise the safety, progress, and quality of installations of onsite contractors (Mann Wireless & Energize Systems) for Dewberry & American Tower Corporation for Daytona International Speedway AT&T Expansion project. Identified and resolved obstacles to insure the meeting of contractual timelines. Monitored and completed daily reports for construction performance, material delivery and installation, and OSHA safety. Performed systems integration of all remote RF radios to NOC backbone network, to include; routers, switches, A/C D/C power plants and environmental systems. Identified and resolved all "link failures" between head-end DAS electronics on remote amps. Replaced and processed RMA's defective components as needed to restore services to 100%. Worked with electrical, fiber, and contractors to identify and resolve issues affecting KPI performances. Show less

RF Field Service Technician III

• Aug 2014 - Jul 2017

DAS and Small Cell RF Technician, performs RF data bench mark testing for analysis and design development of macro environments on-site and nationwide. Closed out large scale iDAS/oDAS projects; LSU (Louisiana State University) 2nd largest DAS in the U.S., Baptist Health Systems, Dell Seton Medical Center, and Orlando Airport. Completes pre-construction site surveys for new DAS and Small Cell projects utilizing company provided tools and documentation. Works with Design and Solution… Show more DAS and Small Cell RF Technician, performs RF data bench mark testing for analysis and design development of macro environments on-site and nationwide. Closed out large scale iDAS/oDAS projects; LSU (Louisiana State University) 2nd largest DAS in the U.S., Baptist Health Systems, Dell Seton Medical Center, and Orlando Airport. Completes pre-construction site surveys for new DAS and Small Cell projects utilizing company provided tools and documentation. Works with Design and Solution Engineers to develop commissioning and testing strategies. Works independently and with authority to integrate, commission, and optimize RF products and services provided by Goodman Networks. Performs installation and maintenance of DAS wireless radio communications to include radio propagation and prediction. Responsible for DAS performance testing and optimization deployment using drive test software such as Nemo, DataPro, and JDSU. Extensive knowledge on using Spectrum Analyzers and Praxsym RF signal generators to optimize and understand RF signal propagation. Professionally interfaces with AT&T, Verizon, Sprint, and T-Mobile Design and Install Engineers to ensure smooth and timely installations and integrations of BDA or BTS radio electronics to local head-end DAS systems. Experienced with analyzing and testing CDMA/EVDO, GSM, UMTS, LTE, and AWS technologies. Show less DAS and Small Cell RF Technician, performs RF data bench mark testing for analysis and design development of macro environments on-site and nationwide. Closed out large scale iDAS/oDAS projects; LSU (Louisiana State University) 2nd largest DAS in the U.S., Baptist Health Systems, Dell Seton Medical Center, and Orlando Airport. Completes pre-construction site surveys for new DAS and Small Cell projects utilizing company provided tools and documentation. Works with Design and Solution… Show more DAS and Small Cell RF Technician, performs RF data bench mark testing for analysis and design development of macro environments on-site and nationwide. Closed out large scale iDAS/oDAS projects; LSU (Louisiana State University) 2nd largest DAS in the U.S., Baptist Health Systems, Dell Seton Medical Center, and Orlando Airport. Completes pre-construction site surveys for new DAS and Small Cell projects utilizing company provided tools and documentation. Works with Design and Solution Engineers to develop commissioning and testing strategies. Works independently and with authority to integrate, commission, and optimize RF products and services provided by Goodman Networks. Performs installation and maintenance of DAS wireless radio communications to include radio propagation and prediction. Responsible for DAS performance testing and optimization deployment using drive test software such as Nemo, DataPro, and JDSU. Extensive knowledge on using Spectrum Analyzers and Praxsym RF signal generators to optimize and understand RF signal propagation. Professionally interfaces with AT&T, Verizon, Sprint, and T-Mobile Design and Install Engineers to ensure smooth and timely installations and integrations of BDA or BTS radio electronics to local head-end DAS systems. Experienced with analyzing and testing CDMA/EVDO, GSM, UMTS, LTE, and AWS technologies. Show less

Network Operations Field Supervisor

• Aug 2010 - Jun 2014

Managed the 24/7 technical operations of Florida Market Network Engineers and Field Technicians in support of service delivery and service assurance practices for Bright House Network’s dedicated fiber services. This includes; Enterprise Managed Service, High Speed Data, Voice, Internet, Hospitality WiFi, Hosted Voice, and Cellular Back Haul for T-Mobile, Metro PCS, Verizon Wireless, and Sprint. Tracked and maintained all company owned vehicle tools and test equipment for Field… Show more Managed the 24/7 technical operations of Florida Market Network Engineers and Field Technicians in support of service delivery and service assurance practices for Bright House Network’s dedicated fiber services. This includes; Enterprise Managed Service, High Speed Data, Voice, Internet, Hospitality WiFi, Hosted Voice, and Cellular Back Haul for T-Mobile, Metro PCS, Verizon Wireless, and Sprint. Tracked and maintained all company owned vehicle tools and test equipment for Field Technicians. Monitored manpower utilization and over time for Field Technicians based in Orlando and Riverview, Florida area. Managed the Dedicated Access Service Coordinators in the project planning and implementation of all services from contract signing to customer services acceptance. Supervised Network Engineers in providing technical support, training, and standardization to our Outer Market networks. Selected and monitored outside contractors and vendors to support large Enterprise installations. Coordinated outside plant construction, network design, engineering, and configurations of edge routers, and the configuration, installation, testing and activation of all customer premise electronics. Key participant in the project planning and implementation of Enterprise customer activations for select Florida County Public Schools, Marriott/Hilton/Wyndham Resorts, universities and college campuses, medical facilities, and local government agencies. Developed “Statement of Work” requirements and time line estimates for contract bidding. Show less Managed the 24/7 technical operations of Florida Market Network Engineers and Field Technicians in support of service delivery and service assurance practices for Bright House Network’s dedicated fiber services. This includes; Enterprise Managed Service, High Speed Data, Voice, Internet, Hospitality WiFi, Hosted Voice, and Cellular Back Haul for T-Mobile, Metro PCS, Verizon Wireless, and Sprint. Tracked and maintained all company owned vehicle tools and test equipment for Field… Show more Managed the 24/7 technical operations of Florida Market Network Engineers and Field Technicians in support of service delivery and service assurance practices for Bright House Network’s dedicated fiber services. This includes; Enterprise Managed Service, High Speed Data, Voice, Internet, Hospitality WiFi, Hosted Voice, and Cellular Back Haul for T-Mobile, Metro PCS, Verizon Wireless, and Sprint. Tracked and maintained all company owned vehicle tools and test equipment for Field Technicians. Monitored manpower utilization and over time for Field Technicians based in Orlando and Riverview, Florida area. Managed the Dedicated Access Service Coordinators in the project planning and implementation of all services from contract signing to customer services acceptance. Supervised Network Engineers in providing technical support, training, and standardization to our Outer Market networks. Selected and monitored outside contractors and vendors to support large Enterprise installations. Coordinated outside plant construction, network design, engineering, and configurations of edge routers, and the configuration, installation, testing and activation of all customer premise electronics. Key participant in the project planning and implementation of Enterprise customer activations for select Florida County Public Schools, Marriott/Hilton/Wyndham Resorts, universities and college campuses, medical facilities, and local government agencies. Developed “Statement of Work” requirements and time line estimates for contract bidding. Show less

Telecommunication Specialist III

• Feb 2007 - Mar 2010

Maintained local-switch facility, fiber optic junctions, terminals, regenerator sites, and LEC co-location facilities to company standards. Utilized company provided on line systems to schedule and track customer equipment installations and service issues. Completed Customer Satisfaction Surveys to review services and verify they exceeded expectations. Supported Sales group during customer site surveys and consultations on network engineering issues. Maintained local-switch facility, fiber optic junctions, terminals, regenerator sites, and LEC co-location facilities to company standards. Utilized company provided on line systems to schedule and track customer equipment installations and service issues. Completed Customer Satisfaction Surveys to review services and verify they exceeded expectations. Supported Sales group during customer site surveys and consultations on network engineering issues.

Supervisor / Technical Team Lead

• Oct 1995 - Feb 2007

Supervised 14 Technicians in support of fiber optics, CPE, FAA / BTNA / local voice, and data networks to monitor workload and to ensure dispatches were completed and documented. Provided reports back to Management on all MTTR and SLA requirements and made recommendations on statistical improvement. Coordinated and performed installations and turn-up of fiber optic electronics that supported local voice/data networks. Developed and submitted Method of Procedures (MOPs) to repair and… Show more Supervised 14 Technicians in support of fiber optics, CPE, FAA / BTNA / local voice, and data networks to monitor workload and to ensure dispatches were completed and documented. Provided reports back to Management on all MTTR and SLA requirements and made recommendations on statistical improvement. Coordinated and performed installations and turn-up of fiber optic electronics that supported local voice/data networks. Developed and submitted Method of Procedures (MOPs) to repair and restore electronic equipment during off hours maintenance windows to minimize customer and departmental impact. Performed installation of Customer Premise Electronics in support of network service delivery and responsible for customer service assurance. Show less Supervised 14 Technicians in support of fiber optics, CPE, FAA / BTNA / local voice, and data networks to monitor workload and to ensure dispatches were completed and documented. Provided reports back to Management on all MTTR and SLA requirements and made recommendations on statistical improvement. Coordinated and performed installations and turn-up of fiber optic electronics that supported local voice/data networks. Developed and submitted Method of Procedures (MOPs) to repair and… Show more Supervised 14 Technicians in support of fiber optics, CPE, FAA / BTNA / local voice, and data networks to monitor workload and to ensure dispatches were completed and documented. Provided reports back to Management on all MTTR and SLA requirements and made recommendations on statistical improvement. Coordinated and performed installations and turn-up of fiber optic electronics that supported local voice/data networks. Developed and submitted Method of Procedures (MOPs) to repair and restore electronic equipment during off hours maintenance windows to minimize customer and departmental impact. Performed installation of Customer Premise Electronics in support of network service delivery and responsible for customer service assurance. Show less

Facilities Engineer/Terminal Technician

• May 1991 - Oct 1995

Maintained HVAC, DC Power Plant, and emergency generators to licensing and environmental standards.Installed and repaired voice and data services at a major switch facility and fiber optic junction. Maintained HVAC, DC Power Plant, and emergency generators to licensing and environmental standards.Installed and repaired voice and data services at a major switch facility and fiber optic junction.

Senior Satellite Communications Repairman

• 1977 - 1981