Gregory Smith
Sales Support & Customer Service Manager at Fox Thermal Instruments, Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
San Francisco Bay Area
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Experience
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Fox Thermal
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United States
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Industrial Automation
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1 - 100 Employee
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Sales Support & Customer Service Manager
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Mar 2015 - Present
Inside sales, customer service, and order entry manager (6 direct reports). Responsibilities include technical product sales; customer service; technical support; application review and approval; product specification and pricing; lead development; training sales reps and distributors; marketing support; sales process improvement; tutorial/training webinars and video production; technical writing and editing of sales/marketing literature and functional specs.
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Applications Engineer/Technical Support Specialist
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Mar 2014 - Mar 2015
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Dirt Market
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San Francisco Bay Area
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Field Engineer
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Apr 2013 - Feb 2014
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Nisene Technology Group
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Watsonville, CA
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Applications Engineer
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Aug 2005 - Sep 2011
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Education
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UC Davis
BS, Chemical Engineering
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