Gregory Lasseigne
Technical Support Engineer at MSI Computer Corp.- Claim this Profile
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Bio
Experience
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Technical Support Engineer
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Technical Support Engineer
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Jun 2005 - Jun 2011
Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers
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Digital Lifestyles
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Canada
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Consumer Services
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1 - 100 Employee
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Help Desk Technician
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Feb 2000 - Jan 2005
Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers. Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers.
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Royal PC
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India
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Information Technology & Services
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Help Desk Technician
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Apr 1998 - Feb 2000
Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers. Diagnose problems with customers systems relating to hardware or the operating system and assisting customers in correcting them and issuing Return Authorizations for system repair or part replacement. Provided level two support for direct customers.
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U.S. Army
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United States
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Armed Forces
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200 - 300 Employee
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Computer Machine Operator
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Apr 1986 - Aug 1989
operated and maintained several different mainframe systems and their peripherals. Updated event logs and reported discrepancies. Also performed regular duty details. operated and maintained several different mainframe systems and their peripherals. Updated event logs and reported discrepancies. Also performed regular duty details.
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Education
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2011 - 2011
East San Gabriel Valley ROP Public Safety Academy
Certificate of completion, Security -
1985 - 1985
U.S. Army Computer Science School
Diploma, Computer / Machine Operations -
1980 - 1985
John A Rowland
High School Diploma, General Education
Community
