Experience

AutoNation Toyota Cerritos

• United States
• Retail
• 1 - 100 Employee

• Lease Portfolio Manager & Acquisitions

  • Feb 2021 - Present

  Number one in sales out of 50+ salespeople for 2021 and 2022.

• Sales and Acquisition Representative

  • Aug 2020 - Jan 2021



Orange County Sheriff's Department

• United States
• Law Enforcement
• 700 & Above Employee

• Advisory Council Commissioner

  • Jun 2018 - Present

  Lifetime Member Lifetime Member


Ventura County Sheriff's Foundation, Non-Profit
• United States
• Law Enforcement
• Business Ambassador

  • Aug 2018 - Mar 2021


Loyola Marymount University

• United States
• Higher Education
• 700 & Above Employee

• Guest Lecturer - Invited by Professor Lew Jaffe, Executive-in-Residence and Clinical Faculty

  • Apr 2015 - Mar 2021

  "Managing and growing new ventures" - April, 2015 "Leadership Discussion" - October, 2015 "Dinner with a Winner" "How to Motivate Employees" - March, 2016 "5 Questions, 5 Lessons" - October, 2016 A Panel Discussion with Gregory Hammann, RVP Ryan Quast, GM Hannie Darwazeh, GM "The Importance of Emotional Intelligence" - April, 2017 "Dinner with a Winner" “Treating Your Customers and Employees like Guests” - November, 2017 “Dinner with a Winner” "Hospitality in Business" - April, 2018 “How to make a great first impression, and create meaningful relationships with a variety of personalities.” - October, 2018 "Defining your personal brand and how it can benefit your customers, business and career." -February, 2021 Show less



Mastro's Restaurants

• United States
• Hospitality
• 100 - 200 Employee

• Regional Vice President

  • Jun 2013 - Jun 2020

  *Annual revenue of $220 million and 24.5% EBITDA, responsible for $100 million total revenue;demonstrated business acumen through execution of cost‐effective strategies*Responsible for 7 locations with over 75 managers and 800 employees*Strategic identification of talent within the organization and managed career development,ongoing training and continued learning; promoted over 100 employees to management andexecutive positions, many of whom still work with the company*Member of the executive leadership team that grew the brand from 10 locations to 17*Principal leader of the integration team following acquisition by Landry’s, Inc. and collaboratedwith cross‐functional teams, including legal, accounting and facilities, to design and implement100+ new policies, procedures and software within twelve months Show less

• Assistant Vice President of Operations

  • Jan 2011 - Jun 2013

  *Annual revenue of $125 million, 22.5% EBITDA*Principal drafter of the Corporate Mission Statement and the employee handbook of policies andprocedures*Structured and implemented the career advancement framework for employees to identify andattain leadership opportunities *Responsible for the implementation and enforcement of compliance training*Critical team member in positioning the company for potential acquirors by maximizing companysales and profitability

• General Manager

  • Jun 2005 - Dec 2010

  *Annual revenue of $12‐17 million, managed 125‐200 employees and 12 managers*Successfully navigated the recession by focusing on outstanding guest service and best‐in‐classguest recovery*Timely and appropriate response and successful resolution of human resources matters on adaily basis, including, but not limited to, wage and hour, workers compensation, harassment,hostile work environment and discrimination



Honda World Downey

• Guest Speaker

  • Jun 2018 - Jun 2018

  Discussed with the service advisors the importance of having a hospitality mindset in every interaction with customers and fellow employees. Discussed with the service advisors the importance of having a hospitality mindset in every interaction with customers and fellow employees.



BMW of North America, LLC

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Guest Speaker

  • Apr 2018 - Apr 2018

  Spoke to the service team of Shelly BMW about the importance of hospitality in every guest interaction. Spoke to the service team of Shelly BMW about the importance of hospitality in every guest interaction.



Watt Companies

• United States
• Leasing Real Estate
• 1 - 100 Employee

• Guest Speaker

  • Sep 2017 - Sep 2017

  "Hospitality Transcends Industries" "Hospitality Transcends Industries"



YPO

• United Kingdom
• Business Supplies & Equipment
• 200 - 300 Employee

• Guest Speaker/Resource

  • May 2017 - May 2017

  Spoke to the Santa Monica Bay Chapter of YPO Gold at the Admirable Winery in Malibu, CA., owned by Beatrice Cointreau and family. Shared my experiences in the restaurant business, specifically my 12 years with Mastro's Restaurants, wine tasting, beverage education, and what it means to be a sommelier, especially how to take full advantage of one when dining out. I sincerely thank Lew Jaffe and Mike Wojciechowski for the gracious invitation to be part of their event. Spoke to the Santa Monica Bay Chapter of YPO Gold at the Admirable Winery in Malibu, CA., owned by Beatrice Cointreau and family. Shared my experiences in the restaurant business, specifically my 12 years with Mastro's Restaurants, wine tasting, beverage education, and what it means to be a sommelier, especially how to take full advantage of one when dining out. I sincerely thank Lew Jaffe and Mike Wojciechowski for the gracious invitation to be part of their event.