Assistant Manager Team Relations

• May 2022 - Present

Senior Team Relations Specialist

• Jun 2010 - Jun 2022

Senior Team Relations Specialist at Kia Georgia advocating for the team members. Interacting with team members daily to answer questions, address concerns, resolve conflict, and gauge morale. My goal is to build relationships and increase the trust and morale of all team members. Working with management to ensure team member concerns are addressed in a timely manner. Acting as a support for management during disciplinary issues as well as an advisor on policy. Working with front line managers in a support and coaching role, helping to increase communication and effectiveness. Ensuring company policies are enforced fairly and consistently throughout the plant. Ensuring that management is aware of issues and concerns, and following through until issues are resolved. Additional assignments include auditing start of shift meetings, consulting on interviews and selection meetings, conducting orientation and training, participating in investigations, and completing various reports as well as special projects as assigned. Show less

Store Manager

• 2008 - Jun 2010

Store manager for Blockbuster Video responsible for day to day operations of the largest volume and highest grossing store in the district and 2nd highest in the region. Managed a staff consisting of one full time assistant manager, three shift managers, and fourteen part time employees. Responsible for recruiting, interviewing, training, and termination as well as employee morale. Managed inventory, pricing and merchandising as well as sales and promotions. Always taking great pride in my team, my store, it’s success, and our ranking among the district and region. Show less

Department Manager

• Apr 2004 - 2008

Department manager at Lowe’s Home Improvement, managing several different departments over my four plus years of service. At various times in my tenure, managing the paint department, the plumbing department, and was the credit manager at one time as well. Led a team made up of part time and full time team members as well as a team leader. Responsible for department sales, special order sales, installed sales, loss prevention, department appearance, team member performance, and various reports. Credit manager responsibilities included credit applications and signage, store performance in credit card application and customer usage, team member and department manager training, and a variety of audits. Created improved process for exchange acounts, simplified downstocking efforts, and focuse on team member and team leader training. Show less