Experience

Turtle Rock Studios

• United States
• Computer Games
• 100 - 200 Employee

• QA Tester

  • Feb 2014 - Present

  I work within a team environment to find errors within the video game being produced at the time. I help maintain the database named Jira while entering reports for any errors I find within the game. Once the errors have been addressed I go back into the game to make sure the issue is resolved. I work within a team environment to find errors within the video game being produced at the time. I help maintain the database named Jira while entering reports for any errors I find within the game. Once the errors have been addressed I go back into the game to make sure the issue is resolved.



Catapult Learning

• United States
• Education Administration Programs
• 700 & Above Employee

• Teacher

  • Jun 2018 - Present



Living Spaces Furniture

• Rialto CA

• Customer Service

  • Oct 2017 - Apr 2018



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• QA Tester

  • Feb 2013 - Aug 2013

  Brought in for the final push of testing to help make the submission date for Disney Infinity. Tested the game and wrote up bug reports. Worked on regressions and scripted bugs. Also searched for bugs by ad hocing. All bugs were tracked through Dev Track. Brought in for the final push of testing to help make the submission date for Disney Infinity. Tested the game and wrote up bug reports. Worked on regressions and scripted bugs. Also searched for bugs by ad hocing. All bugs were tracked through Dev Track.



Fans Edge

• United States
• Sporting Goods
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2012 - Feb 2013

  Addressed many website inquiries per day over the phone, through email, and through live chat. Achieved high sales percentage with consultative, value-focused customer service approach. Supplied information for online shoppers on the merchandise available. Addressed many website inquiries per day over the phone, through email, and through live chat. Achieved high sales percentage with consultative, value-focused customer service approach. Supplied information for online shoppers on the merchandise available.



Activision

• United States
• Entertainment Providers
• 700 & Above Employee

• QA Tester

  • Sep 2011 - Jun 2012

  Worked as live support for both Modern Warfare 3 and the Call of Duty ELITE website. Moderated the website, judged contests, investigated and awarded prizes. Directly assisted customers through email, live chat, and in game chat. Worked as live support for both Modern Warfare 3 and the Call of Duty ELITE website. Moderated the website, judged contests, investigated and awarded prizes. Directly assisted customers through email, live chat, and in game chat.