Experience

Utah Department of Veterans and Military Affairs

• United States
• Government Administration
• 1 - 100 Employee

• Veterans Service Officer

  • Sep 2022 - Present

  Accredited representative of the Utah Department of Veterans & Military Affairs. I represent veterans working towards receiving their benefits with the VA. I also help businesses reach out and work with current conflict veterans who recently separated from the armed forces, trying to adjust to the civilian world. If you are looking to work with or provide a service to separated military members, reach out to me and let’s talk. Accredited representative of the Utah Department of Veterans & Military Affairs. I represent veterans working towards receiving their benefits with the VA. I also help businesses reach out and work with current conflict veterans who recently separated from the armed forces, trying to adjust to the civilian world. If you are looking to work with or provide a service to separated military members, reach out to me and let’s talk.



Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • Dec 2021 - Apr 2022

  I help everyone plan for their financial future. You may need life insurance, guidance in mutual funds, or just someone to help you understand how to retire. I am here to guide in all aspects. I help everyone plan for their financial future. You may need life insurance, guidance in mutual funds, or just someone to help you understand how to retire. I am here to guide in all aspects.



R1 RCM

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Registration Specialist

  • Mar 2020 - May 2021



PlusOne Company

• United States
• Telecommunications
• 100 - 200 Employee

• Call Center Representative

  • Aug 2019 - Dec 2019

  • Calling outbound and receiving inbound calls for the SoClean CPAP Cleaning Device. • Calling outbound and receiving inbound calls for Credit Innovation Group (CIG), a sub-company of PlusOne Company. • Personal data from customers including Credit Cards, Social Security Numbers, Birthdays, and other private information is treated as strictly confidential. • Helping people understand how their credit can be used effectively in their everyday lives for better interest rates on mortgages, car loans, and credit cards. • Explain how to fix their credit through the CIG online portal so they can qualify for different types of mortgages. • Ensure quality control of phone conversations stay within bounds of what the company can do for the customer. Show less



Larry H Miller Super Ford

• Salt Lake City, UT, United States

• Sales Associate

  • Jan 2019 - Aug 2019

  • Protect the legal, financial and moral well-being of the Larry H. Miller Companies dealerships; • Understand and adhere to group sales process to promote sales and customer service satisfaction; • Be a teacher to support the efforts of other employees to be successful. • Seek ways to improve business operations efficiencies and customer service. • Protect the legal, financial and moral well-being of the Larry H. Miller Companies dealerships; • Understand and adhere to group sales process to promote sales and customer service satisfaction; • Be a teacher to support the efforts of other employees to be successful. • Seek ways to improve business operations efficiencies and customer service.



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Driver

  • Jun 2018 - Mar 2019



Canyons School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Dispatcher/Driver

  • Jan 2014 - Jun 2017

  Manages computerized routing and scheduling for regular and special education transportation as well as activities (i.e., program transfers, altering bus schedules, altering busing routes, etc.) Use computer software to generate reports, documents and other materials. Use computer to research and find needed information. Responsible for providing excellent customer service to district staff, schools, and the Canyons School District patrons. Coordinates transportation optimization of bus stops, runs and routes for regular and special education as prescribed by the Utah State Standards for School Operations. Responds to parents and public complaints and concerns related to student transportation, routes and scheduling. Analyzes bus run and routes, edits and/or splits routes and initiates action to increase or decrease driver time for payroll purposes. Optimizes stop, run and route information in the transportation Edulog system; reviews drivers request for time changes; analyzes bus runs and routes, edits and/or splits routes and indicates action to increase or decrease driver time; prepares times changes as appropriate. Assess changes in student distribution to recommend route changes, buses and/or bus driver to accommodate accordingly; analyzes and evaluates transportation safety issues (e.g. construction areas, unsafe bus stops, Office of Civil Rights (OCR) mandates, special education requirements, etc.) as related to bus route changes. Replies in a timely manner to phone, written and in-person requests for information. Deals with people in a professional manner which shows sensitivity, tact, and professionalism. Ability to prioritize projects. Meet deadlines while handling frequent interruptions Maintains confidential information both written and oral Participate in training sessions when assigned. Maintains confidential files. Show less



1-800 CONTACTS

• United States
• Retail Health and Personal Care Products
• 400 - 500 Employee

• Shipping Clerk

  • Dec 2010 - Mar 2014

  Interpret and pick orders of contact lenses, contact solution, and glasses with complete accuracy in a timely manner. Verify and package orders at a consistent rate of 250 orders per hour. Consistently keep up with the knowledge of the warehouse and new products used for distributing. Help train new personnel to meet the standards of picking and verifying orders. Help ensure product is sent with correct shipping. Analyze previous months and look for inconsistencies and provide solutions to stay on task and provide improvements. Show less



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Crash Fire Rescue Specialist

  • Sep 2005 - Sep 2009

  Logged in as a dispatcher for more than 400 hours of duty keeping full records of dates and times of incident, who took control of the incident, any actions taking place, as well as opening and closing of dispatch tower. Maintained strong phone skills when doing daily tests and emergency procedures as well as strong multitasking skills during emergencies. Converted paper logs into electronic spread sheet logs using MS Excel. Maintained logs for the use of airfield equipment for daily operations. Proficient with finding best routes to all emergencies whether in the city or on a military base. Maintained proper communication over radios and with incident managers, crew chiefs of fire trucks and handling the stress to keep records clean and legible. Received Fire Fighter I & II certifications, Wild Land Fire Fighting certified, Hazmat certified, Aircraft Rescue and Fire Fighting certified, First Responder certified. Worked and inspected heavy equipment ensuring safety standards and other standards applied. Show less