Experience

Cellcom Communications - Cellcom.ca

• Canada
• Telecommunications
• 100 - 200 Employee

• Regional Sales Manager

  • Sep 2022 - Present



Foot Locker

• United States
• Retail
• 700 & Above Employee

• General Manager Trainer

  • Nov 2021 - Sep 2022

  Top 1 Store in Canada Team of the quarter Q1 2022 People development 2 stores in charge to support the store manager Training of the assistant manager of my league 6month program KPI improvement National Celebration events in store Support for my market Recruitment Top 1 Store in Canada Team of the quarter Q1 2022 People development 2 stores in charge to support the store manager Training of the assistant manager of my league 6month program KPI improvement National Celebration events in store Support for my market Recruitment



Steve Madden

• United States
• Retail
• 700 & Above Employee

• Senior Store Manager

  • Oct 2021 - Nov 2021

  Management team Stock management Recrutement Training KPI Management team Stock management Recrutement Training KPI



Foot Locker EMEA

• Netherlands
• Retail
• 700 & Above Employee

• Senior Store Manager Flagship Store Oxford Street

  • Jul 2018 - Jul 2020

  Opening of the first Flagship Store in LondonTraining of the new associate about the value of the company Coaching over 100 StaffManage expectation Flagship StoreKeep high Standard Visuel MerchandisingRecruitment Beat the KpiPeople development Hours management

• Store Manager

  • Nov 2016 - Jul 2018

  Rebuild the TeamElevate customer serviceShop with 25 employeesTraining about our expectationTeam managementHour ManagementImprove the from the first dayManage customer complaint Bring a good company image for our customer

• Store Manager

  • Jun 2012 - Oct 2016

  Shop with 40 employees TOP 10 Store in EuropeTeam managementHour ManagementCustomer serviceVisual MerchandisingRecruitmentPeople development Best results of the league

• Store Manager

  • Mar 2011 - Jun 2012

  Opening store Create teamshop with 13 employees Team managementStock ManagementVisual MerchandisingPeople development Best improvement Europe vs the planA Lot of award won

• Store Manager

  • Aug 2009 - Mar 2011

  Team managementStock managementStandard ExpectationPeople development Hours managementVisual merchandising Customers service expectationRebuild the teamSales was up straight from the first yearAwards was won (Rookie Manager of the Year)

• Assistant Manager

  • May 2004 - Jul 2009

• Sales Associate

  • Jun 2002 - May 2004