gregory Conley
IT Tech II at LMR- Claim this Profile
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Topline Score
Bio
Credentials
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(MCITP)Microsoft Certified Professional - July 2011
MicrosoftJul, 2011- Oct, 2024 -
Microsoft Certified IT Professional, Enterprise Desktop Support Tech Windows 7
MicrosoftJul, 2011- Oct, 2024 -
Microsoft Certified Specialist, Windows 7 Configuration
MicrosoftJan, 2011- Oct, 2024 -
Security Plus Certified
CompTiaJan, 2010- Oct, 2024 -
Microsoft A+ Certified Professional XP
MicrosoftJan, 2004- Oct, 2024
Experience
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LMR Recruitment & Training
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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IT Tech II
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Sep 2012 - Present
Installing and Configuring Windows 7, Office and Outlook support, installing and configuring computer hardware, software, networks, printers, and scannersProvide client support for all Desktop technical issues and trouble shoot PC software and hardware, Provide support and Security Common Access Card compliance Review Active Directory entries and install service packs, software updates, and patches for Information Assurance Audio and Visual Support, Class Room XXII Projection System
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IT Tech II
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2012 - 2013
Installing and Configuring Windows 7, Office and Outlook support, installing and configuring computer hardware, software, networks, printers, and scannersProvide client support for all Desktop technical issues and trouble shoot PC software and hardware, Provide support and Security Common Access Card compliance Review Active Directory entries and install service packs, software updates, and patches for Information Assurance Audio and Visual Support, Class Room XXII Projection System
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Rapier Solutions, Inc.
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United States
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Information Services
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1 - 100 Employee
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SQL Database Administroator
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Nov 2010 - May 2012
Project Management, Microsoft SQL Database design, programming, and security. Worked closely with vendors for software and hardware contract negotiation. Consult end users to develop and design database typology. Query and Crystal Reports design for database input/output. Provide desktop and application support for end users. Engineered SQL database designs for proof-of-concept technology testing environments and system rollout for production use. Hardware and Software analysis and design for current needs and business growth. Outlook support for users and IAVA patching Mission and Baseline software systems.
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Programmer Analyst
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Apr 2006 - Feb 2010
Project Management, The Reporting Programmer for the college and Technical Support for SIS/AIS applications systems. Helpdesk Support for Faculty and Staff in SIS/AIS systems. Instructed Admin Staff/Faculty in SIS/AIS systems. Security and password support in PeopleSoft System. Consulted with the end user to define program requirements. Provided Ad Hoc reports and data as needed by writing queries. Data Mapping and EDI, Microsoft SQL, Access, Excel, SQL Plus, Python Scripting, Visual Basic, Rational Robot. Writing Reports using Application Designer Query 8.9/SQL/SQR and Crystal Reports 9.0. Conducted Survey Polling for key business strategies and identified bottlenecks in system applications. Responsible for System Processes, Analyze and Resolve System Wide Issues for A&R, Business Office, and College Staff. Responsible for Testing Processes and Software Upgrade Protocol using test data and test database. Create and maintain all source to target documentation concerning projects, programs, test data, and processes. Identify gaps in business requirements and provide feedback with multiple options for business streamlining. Conducted business impact analysis for new processes and wrote technical requirements documentation . Monitor production application system and perform initial trouble shooting strategies by running manual queries against Oracle databases to confirm daily processes. Use of Microsoft Access and Excel to manipulate data for end result reporting.
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Programmer Analyst
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Jun 2001 - Apr 2007
Design and maintain Crystal Reports, Wrote and maintained Application Engine programs. Used TOAD SQL and Application Designer Query to run queries against production and test databases to identify issues with processes functionally and data verification. Worked with Business end user and clients to design reporting requirements and business strategies for reports. Wrote and maintained several equations in Query and Crystal Reports for data manipulation. Data Center Support, AS400 Operations Support, Veritas Backup Software, Disaster Recovery. Responsible for AS400 JCL Nightly Processing and Backup recovery. PC Support, Systems Maintenance and Applications Development using IBM RPG III operating system. Microsoft Exchange and Network Administration, Security and Network Access Support. Provided network and desktop data migration support which entailed using admin privileges to remove printers, numerous pieces of software, and icons as well as installing new domain printers, software applications, and transferring user data and email archives to the appropriate file servers. Duties included setup of user Outlook accounts, adding computers to new domain, troubleshooting applications when install/removal errors occurred, setting security properties on users files, and creating shortcuts. Also responsible for Network Operations Center, hardware support for center, generator test and maintenance, and HVAC systems
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AS in Business Administration – June 2005
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Mar 1996 - Jun 2005
Busniess Administration Busniess Administration
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Education
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1995 - 1997
ECPI Technical College, Richmond, VA
Data Processing/Computer Programming Diploma, Data Processing/Computer Programming Diploma
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