Gregorius Fendi Arkandito
Customer Product Knowledge at Jakarta Smart City- Claim this Profile
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Bio
Experience
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Jakarta Smart City
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Indonesia
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Government Administration
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100 - 200 Employee
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Customer Product Knowledge
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Feb 2021 - Present
• Coordinate activities to obtain technical information on products, applications, and services as reference for socialization activities.• Creating exposure in the form of documents or presentations.• Provide socialization and technical guidance for all users.• Ensuring application usage is in accordance with the business process flow.• Map out problems in using the app to coordinate with the technical team. • Coordinate activities to obtain technical information on products, applications, and services as reference for socialization activities.• Creating exposure in the form of documents or presentations.• Provide socialization and technical guidance for all users.• Ensuring application usage is in accordance with the business process flow.• Map out problems in using the app to coordinate with the technical team.
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PT. Duta Visual Nusantara Tivi Tujuh (TRANS7)
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Broadcast Media Production and Distribution
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700 & Above Employee
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Research And Development Officer
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Aug 2019 - Oct 2019
• Observed Trans7's News program and competitors' programs.• Record scenes every minute to understand the content.• Made a graphical report to determine program performance using data from Nielsen.• Made an analysis and provided recommendations to improve program performance. • Observed Trans7's News program and competitors' programs.• Record scenes every minute to understand the content.• Made a graphical report to determine program performance using data from Nielsen.• Made an analysis and provided recommendations to improve program performance.
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CIMB Niaga
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Indonesia
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Banking
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700 & Above Employee
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Funding Relationship Officer
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Aug 2016 - Dec 2017
• Ensured the achievements of sales for funding products in branches that affect revenue targets.• Provided quality services and adequate product information to customers.• Maintained good relations, and provided appropriate banking solutions to customers.• Supported the achievement of branch targets by increased cross-selling between funding and lending products. • Ensured the achievements of sales for funding products in branches that affect revenue targets.• Provided quality services and adequate product information to customers.• Maintained good relations, and provided appropriate banking solutions to customers.• Supported the achievement of branch targets by increased cross-selling between funding and lending products.
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PT. Lativi Mediakarya (tvOne)
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Indonesia
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Broadcast Media Production and Distribution
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400 - 500 Employee
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Promotions Officer
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Jan 2015 - Mar 2015
• Contributed to on-air and off-air promotions development for TVOne’s programs.• Contributed in running an event of TVOne “Pesta Rakyat 2015” in Bandung. • Contributed to on-air and off-air promotions development for TVOne’s programs.• Contributed in running an event of TVOne “Pesta Rakyat 2015” in Bandung.
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Education
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PPM School Of Management
Master's degree, Business, Management, Marketing, and Related Support Services -
Universitas Padjadjaran
Bachelor's degree, Communication, General