Greg Morganti

Customer Service Director at United Guarding Services Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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/ Based on 2 ratings
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Stephane Van Langenberg MBIFM, IOSH

Greg was my line manager for over 4 years. An excellent mentor, Greg is not only an experienced Operator but fully understands the Business Development and Commercial processes of the business. Under his management, my career developed significantly testament to his leadership and the ability to bring out the best in his team. Greg always involved me in the operational elements of the organisation post mobilisation. This gave me a further appreciation of contract management and the dynamism required to achieve excellent customer/stakeholder satisfaction leading to the consistent retention and growth of business. The skills and knowledge I acquired translated seamlessly into my role as BDM. As a result I have been able to take the next step in my career and for this I am forever grateful. Greg is a true professional with an excellent track record of delivering service excellence across his large portfolio of corporate accounts. An inspiring leader and asset to any organisation within the private security industry.

Abrar A.

I collaborated with Greg whilst working on recent projects and found him to be a true professional, influential personality and an excellent mentor. His support and encouragement has been invaluable, and above all, his eagerness to help others in attaining their professional objectives is incomparable. Greg is extremely skilled with vast experience at senior levels, incredibly consistent and very well-known for his professionalism in the private security industry. I wish him well for his future endeavours.

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Experience

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Customer Service Director
      • Apr 2015 - Present

      Reporting to the Managing Director, my primary remit is to increase United Guarding's presence and our reputation within London. I am achieving this by closely overseeing the management of our key accounts in tandem with managing the business's commercial activity. Reporting to the Managing Director, my primary remit is to increase United Guarding's presence and our reputation within London. I am achieving this by closely overseeing the management of our key accounts in tandem with managing the business's commercial activity.

    • Netherlands
    • Security and Investigations
    • 700 & Above Employee
    • Area Director - London City
      • Aug 2012 - Mar 2015

      My initial focus was to stabilise the South East region's position following two significant acquisitions and then progress to establish Securitas as a credible provider to large corporate clients within the City of London. Successes included winning bids and subsequent mobilisations of a number of >1M contracts such as AIG and Tishman Speyer. The above was achieved by strong proactive management, ensuring marketing and networking opportunities were optimised whilst carefully monitoring current service provision through tailor made SLAs and maintaining a structure where unnecessary expenditure was minimised.

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • City Operations Director
      • Feb 2011 - Mar 2012

      Responsible for VSG’s corporate business within the M25 which equated to 40,000 service hours per week (£30M turnover per annum). Responsibilities included the development and maintenance of high level relationships and overseeing the service provision via account directors, regional operations managers and the contract management team. My objectives were the achievement of total client satisfaction whilst maximising the profit making potential of the region’s client accounts. Responsible for VSG’s corporate business within the M25 which equated to 40,000 service hours per week (£30M turnover per annum). Responsibilities included the development and maintenance of high level relationships and overseeing the service provision via account directors, regional operations managers and the contract management team. My objectives were the achievement of total client satisfaction whilst maximising the profit making potential of the region’s client accounts.

    • United Kingdom
    • Security and Investigations
    • 200 - 300 Employee
    • City Operations Director
      • Mar 2005 - Feb 2011

      Responsible for the company’s corporate manned guarding services in the South of the United Kingdom, following which I took on the role of City Operations Director with a remit to firmly establish Advance as one of the leading providers of high quality manned guarding security services within the City. Responsible for the company’s corporate manned guarding services in the South of the United Kingdom, following which I took on the role of City Operations Director with a remit to firmly establish Advance as one of the leading providers of high quality manned guarding security services within the City.

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Area Business Manager
      • Apr 2000 - Mar 2005

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Contracts Manager
      • Mar 1997 - Apr 2000

    • Customer Service Manager
      • Aug 1989 - Mar 1997

    • Armed Forces
    • 700 & Above Employee
    • Air Traffic Control
      • Apr 1986 - Aug 1989

      . .

Education

  • Truro School

Community

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