Gregory Hoehner
Customer Service Team Lead at Terra Systems- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Alessandra Kappeler
The collaboration with Gregory was a great experience. He put together a customized program, made it fit to our rather tight time frame and delivered it in a fun and professional way! I also appreciated the smooth communication thoughout the process. Virtual sessions run a higher risk of losing the audience, but in this session the participants actively and increasingly participated until the end. This was all thanks to Gregs communication skills, personality and know-how. I look forward to working with him in the future!
Uma Karanth, PMP
I independantly approached Greg in the year 2012 for career coaching and that was the best decision which led to two promotions within a year. Greg uses out of the box coaching techniques and tailor makes it to the coachee's requirement. I benefited a lot from the combination of tools that he used to help me to bring a vast change in my thought process and perspectives. My managers and senior leaders appreciated the huge change in the way I managed relationship and communication with my clients externally and internally. Greg's knowledge in neuroscience makes the coaching techniques more unique and I highly recommend him to individuals and orgnizations wishing to have a more rounded development program for its associates.
Alessandra Kappeler
The collaboration with Gregory was a great experience. He put together a customized program, made it fit to our rather tight time frame and delivered it in a fun and professional way! I also appreciated the smooth communication thoughout the process. Virtual sessions run a higher risk of losing the audience, but in this session the participants actively and increasingly participated until the end. This was all thanks to Gregs communication skills, personality and know-how. I look forward to working with him in the future!
Uma Karanth, PMP
I independantly approached Greg in the year 2012 for career coaching and that was the best decision which led to two promotions within a year. Greg uses out of the box coaching techniques and tailor makes it to the coachee's requirement. I benefited a lot from the combination of tools that he used to help me to bring a vast change in my thought process and perspectives. My managers and senior leaders appreciated the huge change in the way I managed relationship and communication with my clients externally and internally. Greg's knowledge in neuroscience makes the coaching techniques more unique and I highly recommend him to individuals and orgnizations wishing to have a more rounded development program for its associates.
Alessandra Kappeler
The collaboration with Gregory was a great experience. He put together a customized program, made it fit to our rather tight time frame and delivered it in a fun and professional way! I also appreciated the smooth communication thoughout the process. Virtual sessions run a higher risk of losing the audience, but in this session the participants actively and increasingly participated until the end. This was all thanks to Gregs communication skills, personality and know-how. I look forward to working with him in the future!
Uma Karanth, PMP
I independantly approached Greg in the year 2012 for career coaching and that was the best decision which led to two promotions within a year. Greg uses out of the box coaching techniques and tailor makes it to the coachee's requirement. I benefited a lot from the combination of tools that he used to help me to bring a vast change in my thought process and perspectives. My managers and senior leaders appreciated the huge change in the way I managed relationship and communication with my clients externally and internally. Greg's knowledge in neuroscience makes the coaching techniques more unique and I highly recommend him to individuals and orgnizations wishing to have a more rounded development program for its associates.
Alessandra Kappeler
The collaboration with Gregory was a great experience. He put together a customized program, made it fit to our rather tight time frame and delivered it in a fun and professional way! I also appreciated the smooth communication thoughout the process. Virtual sessions run a higher risk of losing the audience, but in this session the participants actively and increasingly participated until the end. This was all thanks to Gregs communication skills, personality and know-how. I look forward to working with him in the future!
Uma Karanth, PMP
I independantly approached Greg in the year 2012 for career coaching and that was the best decision which led to two promotions within a year. Greg uses out of the box coaching techniques and tailor makes it to the coachee's requirement. I benefited a lot from the combination of tools that he used to help me to bring a vast change in my thought process and perspectives. My managers and senior leaders appreciated the huge change in the way I managed relationship and communication with my clients externally and internally. Greg's knowledge in neuroscience makes the coaching techniques more unique and I highly recommend him to individuals and orgnizations wishing to have a more rounded development program for its associates.
Credentials
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Learning Audacity
LinkedInDec, 2020- Nov, 2024 -
Articulate Storyline Essential Training
LinkedInSep, 2020- Nov, 2024 -
WSQ Advanced Certificate in Learning and Performance (ACLP)
Institute for Adult Learning SingaporeApr, 2020- Nov, 2024 -
LEGO® Serious Play® Certified Facilitator
Strategic Play Group Ltd.Aug, 2015- Nov, 2024 -
Myers-Briggs Type Inventory (MBTI) Practitioner
American Management AssociationDec, 2013- Nov, 2024 -
Intensive Coach Training Certificate
NeuroLeadership InstituteJan, 2012- Nov, 2024 -
Career Planning & Talent Management Certificate
Association for Talent Development (ATD)May, 2011- Nov, 2024 -
Return on Investment Skill-Building Certificate
Association for Talent Development (ATD)May, 2010- Nov, 2024
Experience
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Terra Systems
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Team Lead
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Jan 2022 - Present
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Amplitude Associates
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Singapore
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Principal Consultant
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Sep 2011 - Present
• Consulting to pinpoint clients' performance issues. • Designing and facilitating learning that boosts staff performance at work, i.e. instructor-led, webinars, eLearning, and off-site meetings. • Major clients from banking, insurance, professional services, healthcare, mining, and media. • Consulting to pinpoint clients' performance issues. • Designing and facilitating learning that boosts staff performance at work, i.e. instructor-led, webinars, eLearning, and off-site meetings. • Major clients from banking, insurance, professional services, healthcare, mining, and media.
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Standard Chartered Bank
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United Kingdom
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Banking
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700 & Above Employee
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Learning Performance Consultant
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Jan 2007 - May 2011
• Responsible for creating global professional development solutions for corporate bankers. Coordinated contributions from subject matter experts, vendors, and support functions. • Managed a program on corporate banking practice for Managing Directors, accelerating their deal making. • Responsible for creating global professional development solutions for corporate bankers. Coordinated contributions from subject matter experts, vendors, and support functions. • Managed a program on corporate banking practice for Managing Directors, accelerating their deal making.
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Training Consultant
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Mar 2005 - Dec 2006
• Hired as adjunct faculty of The British Council Professional Development Centre. • Facilitated business communication workshops for government and private sector organizations, including manager and cabin crew training for a national carrier airline. • Hired as adjunct faculty of The British Council Professional Development Centre. • Facilitated business communication workshops for government and private sector organizations, including manager and cabin crew training for a national carrier airline.
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Teamworks Clinical Solutions Pte Ltd
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Singapore
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Senior Manager eTraining Solutions
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Apr 2004 - Jan 2005
• Initiated the company's eLearning strategy for teaching electronic data capture (EDC) systems to pharmaceutical companies. • Created product developer job competency profiles to enable optimal deployment. • Initiated the company's eLearning strategy for teaching electronic data capture (EDC) systems to pharmaceutical companies. • Created product developer job competency profiles to enable optimal deployment.
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Principle Consultant
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Jan 2000 - Dec 2004
• Pioneering eLearning designer producing courseware based on clients' subject expertise. • Led design teams and created course design standards for company. Sent to London office to transfer these practices. • Pioneering eLearning designer producing courseware based on clients' subject expertise. • Led design teams and created course design standards for company. Sent to London office to transfer these practices.
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ST Engineering
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Singapore
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Mechanical Or Industrial Engineering
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700 & Above Employee
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Training Consultant
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Apr 1998 - Dec 1999
• Under ST College, led employee induction and team-building training to ensure early staff engagement. • Facilitated a program for new supervisors on adopting values-driven people practices. • Under ST College, led employee induction and team-building training to ensure early staff engagement. • Facilitated a program for new supervisors on adopting values-driven people practices.
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Ngee Ann Polytechnic
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Singapore
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Higher Education
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700 & Above Employee
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Training Manager
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Oct 1993 - Jul 1998
• Developed first comprehensive employee training plan, enabling greater accountability of training budget. • Led a Teaching Methodology Course, enabling professional teaching standards of first-time lecturers recruited from industry. • Developed first comprehensive employee training plan, enabling greater accountability of training budget. • Led a Teaching Methodology Course, enabling professional teaching standards of first-time lecturers recruited from industry.
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Education
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The George Washington University
Master of Arts (MA), Education and Human Development (HRD) -
San Francisco State University
Master of Arts (MA), English (TESOL) -
University of California, Berkeley
Bachelor of Arts (BA), Linguistics
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