Consultant

• Jun 2021 - Present

Cloud Engineer

• Jan 2020 - Jun 2021

As a Cloud Engineer at The Instillery, I have worked with the latest cloud solutions to help NZ businesses move to cloud, modernise their applications, accelerate their growth and compete on the world stage.I love to sit side by side with our customers while adopting cloud platforms such as Microsoft Azure and Amazon AWS, and take advantage of the many new ways of working they offer over traditional on-premises or private cloud deployments. Our co-pilot approach means knowedge is transferred as we go, ensuring customers have the skills and understanding to operate the platform once the project has been completed, and plan for what comes next.Given my prior experience with Microsoft 365, I also consult to the Modern Work team as a solutions architect, and assist in a senior delivery/consultant capacity as needed. Show less

Project Delivery Engineer

• Apr 2018 - Dec 2019

As Project Delivery Engineer at The Instillery, I ran technical lead on projects for a number of customers in various industries. These were primarily focused on Microsoft 365 (AzureAD, Exchange Online, Teams, SharePoint etc) but also occasionally on-premises infrastructure projects (VMWare, Hyper-V, SAN etc) as needed.Part of this role also included architect/solution responsibilities, where I would meet with customers to scope requirements, design solutions and cost them out.Having feet in both camps of design and implementation meant I have regular conversations with customers to understand how they operate, what solutions are available and what industry standards are usually involved. At the same time, I am also responsible for deploying these products to the real world, including having to create robust processes that can be handed over to support teams. Having a constant feedback loop results in reliable, vetted solutions that provide real value to our customers. Show less

Technology Manager

• Jul 2013 - Jun 2017

As sole charge of technology at the Les Mills UK office, I quickly assumed the role of Technology Manager, reporting to the Financial Director. In this role I was responsible for the larger technology projects, procurement, and vendor relationships, whilst still covering the daily support and account management of Les Mills UK. As the Technology Manager I have successfully delivered several projects covering: - Migration of hosted legacy servers and applications to local environment, and select services to cloud based platforms such as Azure - Advisory to global teams on migrating to Office365 and other platforms, with visits to multiple European offices - Management of Tech & A/V at international global summits + CEO conferences. - Replacement of all core networking equipment (cloud managed Firewall, Switches, Wireless AP's). - Procurement and installation of resilient dual fibre solution. - Procurement and management of mobile device fleet. Technologies covered Office365, Azure IaaS, Meraki networking, Aryaka SD-WAN, Egnyte, Veeam, VMWare ESXi, Windows Server 2008-2016 and Citrix. Show less

Managed Services Field Engineer

• Jun 2011 - Jun 2017

As I worked more regularly with one of our most prominent customers Les Mills International, I was asked by them to become their permanent onsite engineer at the Auckland Office for the years 2011-2013. Les Mills had then started a London office and it was agreed I would move to the UK and become the onsite IT engineer, also becoming Origin IT's first international staff member.

Managed Services L2

• Jan 2010 - Jun 2011

As Origin's service desk grew and split into tiers, I was promoted into Level 2 support, taking escalated tickets from our front line team and focusing on more complex issues.I was also tasked with onsite visits to customers in various industries throughout the Auckland region for general engineering and project support.

Helpdesk

• Jan 2009 - Jan 2010

My first role at Origin started as the front line technical support team, dealing with everything from network, endpoint and printer support, right through to running point on complete site outages.

Infrastructure Support Engineer

• Jul 2011 - Apr 2013

As the onsite infrastructure engineer at Les Mills International, my responsibilities included daily server/network/desktop support, project engineering and vendor engagement. I was involved on several projects including: -Migrating mail and messaging platforms to Office365 -Office-wide endpoint upgrades (Windows 7, Office 2013) -Office refits and upgrades -Ongoing network and server upgrades/replacements This culminated with my move to London, UK - where I began working from the Les Mills UK office. Show less