Experience

Alaska State Court System

• United States
• Government Administration
• 1 - 100 Employee

• Judicial Assistant

  • Sep 2018 - Present

  Special Judicial Assistant To The Hon. Una S. Gandbhir, Alaska Superior Court- Anchorage Special Judicial Assistant To The Hon. Una S. Gandbhir, Alaska Superior Court- Anchorage



Self-Employed

• Anchorage, AK

• Writer/Author

  • Aug 2016 - Present



Alaska State Court System

• United States
• Government Administration
• 1 - 100 Employee

• Deputy Clerk

  • Jan 2017 - Apr 2017

   Managed and executed all aspects of drug and alcohol testing for Palmer Therapeutic Court and Palmer Wellness Court participants, main point of contact with Redwood Laboratories.  Clerk for Palmer Therapeutic Court and Palmer Wellness Court Probation Officers; data entry of case management notes, expedite records request to medical and mental health providers, following HIPAA and CFR-42 regulations.  Flawless execution of entry of all drug testing of court participants, along with all court sanctions and incentives into AKAIMS, Alaska’s MIS and Electronic Health Record database.  Contributing member of Therapeutic Court Leadership Team in case pre-meetings and interactions with District and Superior Court Judges, Probation Officers, District Attorney, Defense Attorneys and Court Administrator.  Managed to budget drug testing supply inventory for both Wellness and Therapeutic Courts, liaison between Alaska Department of Health and Social Services and Alaska Court System for Therapeutic Court. Show less



Village Green

• United States
• Real Estate
• 700 & Above Employee

• Sales Manager

  • Feb 2016 - Aug 2016

  -Manager level oversight of sales effort for 117 unit lease-up property, from set up of office through participation in marketing strategy, preparing and reviewing lease contracts, setting up ILS feeds, leading outreach efforts to local businesses, to showing prospective residents site and amenities and closing sales.-Consistently maintained closing ratio greater than 70% utilizing excellent negotiation and closing skills.-Daily delivery of excellent face to face customer service to residents, staff, and clients. Responsible for covering Property Manager responsibilities during lease-up through first resident move-ins to new construction.-Mentored one new sales consultant, and one Senior Sales Consultant, coached on consultative selling and outreach.-Extensive hands-on, working knowledge of MRI Property Management software, billing rent, creating and clearing contractor invoices, creating leases through Blue Moon Lease preparation software.-Assisted Regional Sales and Marketing Director with monthly competition and market assessments, assessment of underperforming sites and creation of marketing plans. -Promoted by Executive Marketing and Sales Team to Regional Marketing Special Projects Team, included travel to Lexington, KY to assist assets in crisis. Improved Pinebrook Apartments, Lexington social media campaign, raising Facebook review score from 2.5 to 4.8. -Stabilized Pinebrook Apartments negative trending occupancy rate at 80%.-Coached site sales associate to Village Green best practices. Responsible for flawless execution of company sales, marketing, customer experience, and Fair Housing standards. Show less

• Senior Sales Consultant-SMDP

  • Jun 2014 - Aug 2016

  Senior Sales Consultant-Hampton Farms Apartments-Highland Heights, KY- Invited by Corporate Sales Training Director to participate in Senior Sales Consultant program.- Named Village Green “Best of The Best” in Sales, 4th Quarter 2014.- Responsible for flawless execution of company sales, marketing, customer experience, and Fair Housing standards.- Take ownership of entire sales process from walk-in/phone prospects through application approval process in Yardi/CoreLogic to closing the sale- Responsible for marketing vacant apartments, maintaining and creating printed collateral, Craigslist ads, local outreach, outreach to existing residents to improve renewal ratios.- Lead management and follow up using MaxLeases- Entering and management of prospect, resident, rent, and property information via MRI property management software- Assist Property Manager with management of delinquency, 7 Day Notices, Holdover Notices, and Notices To Vacate.- Lease generation and execution through Blue Moon.- Helped move the community from 89% occupancy to 99% occupancy between 06/2014 and 09/2014 Show less



Starbucks

• Shift Manager

  • Feb 2008 - Jun 2014

  Coffee, Coffee, More Coffee, Customer Service, Sales, Conflict Resolution  Cash management/Cash handling, secure store funds-ensure proper cash handling by all store partners. 100% balanced store safe and deposits.  Responsible for flawless execution of store open and close procedures.  Perpetual inventory management-100% accurate check in of inventory and food orders.  Responsible for flawless execution of high coffee brewing and beverage quality standards.  Coaching of store partners to company standards, and legendary customer service. Show less



Metro Monitor

• United States
• Advertising Services
• 1 - 100 Employee

• Production Director/Video Editor

  • May 2003 - Aug 2013

  - Manage network of 36 video/closed captioning capture computers for maximum availability - Oversee and manage production process from order inception through product delivery, ensuring a responsive, seamless, on-time process - Lead development through mining of news database and internet research - Chief inside sales liaison with 50 affiliate monitoring companies in News Data Service (NDS) network, providing them with legendary customer service. - Team leadership and coaching of customer service/account executives - Assist company President with management of day-to-day company operations - Serve on NDS Annual Meeting planning committee - Instrumental in transition of all tape business model to 100% digital business model - Production Department Manager/Project Manager, in-house and remote digital video editing (Grass Valley-Edius), manage all assigned jobs and monitor progress ensuring 100% client satisfaction rate - Chief inside sales/customer service liaison with CISION U.S. Media Relations office. Show less



Cox Radio

• Program Director

  • Mar 1998 - May 2001

  - Built two separate radio formats in three years from concept through implementation - Recruited, hired, and trained top talent for staff of two separate formats - Chief brand Manager, catapulted Arbitron ratings 200% leading to overall revenue gains of 300% - Implemented flawless comprehensive research program - Delivered yearly Strategic Team presentations of strategic market analyses and research to company Executive VPs and CEO - Consistently developed aggressive marketing offensives based on strategic market research - Initiated interface with sales department to provide creative solutions to unique customer problems - Effectively managed overall operating budget Show less



WPLA-FM Clear Channel Radio-Jacksonville, FL

• Music Director

  • May 1995 - Mar 1998

  - Responsible for discovery and development of new music for Alternative Rock format - Chief liaison between radio station and music industry executives - Designed and implemented local research program combining local music sales information with listener request information - Assisted Program Director in designing music and listener focused creative on-air and off-air marketing - Responsible for daily scheduling of music for on air rotation and overall musical sound of station - Named Billboard Monitor Magazine’s 1996 Music Director of The Year - Mid-Day on-air talent-Morning Show co-host Show less



Eagle Communications

• Jacksonville, Florida Area

• Music Director/Assistant Program Director-WHJX FM- Hot 101.5 Rhythmic Top 40

  • Jan 1995 - May 1995

  - Responsible for discovery and development of new music for CHURBAN Format - Responsible for working closely with Consultant Don Kelly to build music format clocks - Daily scheduling of Selector music logs - Chief liaison between radio station and music industry executives - Instrumental in helping station move from a 3.0 share 12 plus to 6.8 12 plus in one Arb. Book - Responsible for discovery and development of new music for CHURBAN Format - Responsible for working closely with Consultant Don Kelly to build music format clocks - Daily scheduling of Selector music logs - Chief liaison between radio station and music industry executives - Instrumental in helping station move from a 3.0 share 12 plus to 6.8 12 plus in one Arb. Book



Noble Broadcasting-WVKS FM

• Toledo, Ohio Area

• PM Drive Air Talent 92.5 KISS FM

  • Apr 1991 - Jan 1995

  - Responsible for daily on-air content of Afternoon Drive show, including interaction with listeners - Responsible for daily scheduling of music and overall musical sound of radio station - Coordinated promotions department, executing station promotions, ensuring that promotions department operated within set budget parameters and consistently met client requirements - Responsible for daily on-air content of Afternoon Drive show, including interaction with listeners - Responsible for daily scheduling of music and overall musical sound of radio station - Coordinated promotions department, executing station promotions, ensuring that promotions department operated within set budget parameters and consistently met client requirements



WRQN

• Air Talent/Research Director

  • 1989 - 1991