Greg Thompson
Conversation Designer and Chatbot/Software Engineer at Tangible AI- Claim this Profile
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Bio
Credentials
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Microlearning Instructional Design
Gnowbe -
Certified Chatbot Designer
UX Writers Collective -
UI / UX Design Specialization
Coursera -
Gregory Thompson
Conversational Academy -
Post-graduate Professional Teaching License
Virginia Department of Education -
Google Certified Educator Level 2
Google -
Google Certified Educator Level 1
Google
Experience
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Tangible AI
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Conversation Designer and Chatbot/Software Engineer
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سبتمبر 2022 - - الحالي
• Integrate learning experience design principles to craft educational chatbots for nonprofit organizations• Design and refine chatbot dialogues and conversation flows• Develop software platforms to facilitate and/or support conversational experiences• Platform Experience: ManyChat, Rasa, Landbot, Discord, DialogFlow ES, Turn.io, Whatsapp • Integrate learning experience design principles to craft educational chatbots for nonprofit organizations• Design and refine chatbot dialogues and conversation flows• Develop software platforms to facilitate and/or support conversational experiences• Platform Experience: ManyChat, Rasa, Landbot, Discord, DialogFlow ES, Turn.io, Whatsapp
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Seoul National University of Science and Technology
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South Korea
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Higher Education
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200 - 300 Employee
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Educational Technology Specialist
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مارس 2015 - أغسطس 2022
I managed and supported faculty adoption/use of educational technology and university systems within the Office of International Education (OIE) at SeoulTech. To support the OIE faculty, I offered training sessions, developed/maintained support documentation, and worked with vendors to improve systems. I acted as the sole administrator for our Moodle 2.8 server and as a department-level administrator for both a hosted Moodle 3.1 server and the university LMS, e-Class.Selected Projects- Application for and deployment of Google Workspace (formerly Google Apps for Education)- Development of comprehensive documentation for Moodle, e-Class, the SeoulTech Information System, and other edtech services- Supported English translation of the SeoulTech University Information System
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Instructor
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مارس 2011 - أغسطس 2022
As an instructor, I collaborated with colleagues to develop standardized curricula and materials for the mandatory English language courses at SeoulTech. For the Practical English Conversation (PEC) program, our goal was to create a curriculum and relevant materials targeted to our students' levels and needs as well as to transition away from a textbook-based curriculum. For one year of this process, I acted as PEC2 Coordinator, which involved familiarizing teachers with the curriculum and guiding course development. For the Practical English Reading and Writing (PERW) program, I co-coordinated the redevelopment of that course, which involved redesigning assessments and curriculum to a skills-based approach.Courses Taught:Practical English Communication (5 semesters)Practical English Conversation 1 (10 semesters)Practical English Conversation 2 (7 semesters)Practical English Reading and Writing (6 semesters)Paragraph Writing (20 semesters)Personal Development Planning (4 semesters)Communications 1 (3 semesters)Communications 2 (2 semesters)Responsibilities Held:PEC2 CoordinatorPERW Co-coordinator
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Education
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2012 - 2013
Boise State University
Graduate Certificate, Online Teaching -
2007 - 2008
James Madison University
Master of Arts in Teaching, Secondary English Education -
2003 - 2007
James Madison University
Bachelor of Arts - BA, English Language and Literature, General
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