Experience

MUSTARD SEED MINISTRIES OF FORT PIERCE INC

• United States
• 1 - 100 Employee

• Executive Director

  • Mar 2019 - Present

  Social Services agency providing 18+ services to people experiencing hardship and crisis including case management and assistance for: housing and utilities relief payments; medical, dental and prescription payments and referrals; financial education and counseling; workforce training; transportation; furniture, clothing and housewares during crisis situations; food pantry, mobile hot meals, children’s summer food program, Thanksgiving Community Feast; and retail thrift store. Accomplishments: hurricane related rebuild of the primary location; led the organization through COVID maintaining operating hours, full employment and providing the community with essential services via mobile sites and teleservices; oversaw merger with a mobile food kitchen to expand food services from packaged groceries to hot meals and provide a base to expand services into the poorest neighborhoods. Show less



Black Ink Management, Incorporated

• President & CEO

  • Jan 2005 - Present

  Management and consulting company leading health care access, quality, integration of services and affordability. • Physician practice: operations, marketing, electronic medical records and tele-health services • Independent Diagnostic Testing Facility: operations and marketing • Oral Health: Training health professionals and community members on the relationship between, and prevention of childhood obesity and dental caries; Advocating at the state and local levels for access to comprehensive medical and oral health care via medical-dental integration for un/under-insured Floridians. • Mental Health Training to teachers and non-profit organizations on recognizing at-risk living conditions including domestic violence and how to intervene in youth substance abuse and suicide. • Health, Education and Lifestyle Partnership (HELP) - Leading a non-profit organization to identify and address community needs: Grant writing and fund raising; Oral Health - Coordinating services to over 1600 residents and member of Brevard County Dental Task Force; Mental Health First Aid training to teachers and youth organizations; Brevard Opioid Task Force working with hospitals and other health care providers to reduce opioid addiction in the county; Children’s Initiatives - early identification of medical and behavioral concerns, after-school food assurance meals to over 1000 children and, decreasing pre-mature birthrates. Show less



Parrish Medical Center

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Manager, Business Development

  • Jan 2006 - Oct 2018

  Business growth thru PMC - Parrish Health Network (PHN) building, integrating and maintaining relationships with physicians, the medical community and general public. • Year over year meeting/exceeding goals of 8-10% growth; Department productivity, budget, employee engagement and retention scores; Quality and efficiency studies for cost effective care; Improved Net Operating Margin from $1M or 0.65% in 2008 to $6M or 4.5% in 2017. • Leading a 5-person liaison team; Interview and onboard physicians for employment and Network recruitment; Operations and health plan contract management for the Occupational Medicine, Walk-In and Primary Care services in Central Brevard; Budgets, Strategic Planning, Lean Six Sigma process improvement, Process Redesign, Patient Safety, and Lean Project Management. • Population and Community Health Management: Organized/Chaired the Community Health Partnership (CHP), the Community Advisory Board for PHN ensuring Community Health Needs Assessment compliance. (1) Reduced hospital uncompensated care costs with savings of approximately $7M while adding $5M dollars in revenue. (2) Decreased ER utilization by 30% for uninsured dental patients while the nation was experiencing a 15% increase in these patients (3) Community collaboration and fundraising to help establish a domestic violence safe house within the county. (4) Reduced pre-mature births saving over $600,000. Show less



American HomePatient

• Hospitals and Health Care
• 500 - 600 Employee

• General Manager

  • Jan 1998 - Jan 2006

  Managed a 3-location pod of Joint Commission accredited medical equipment locations with 30 employees and annual sales of $8M. • Business development/sales growth via physicians, the medical community and general public. • Budgets, controlled expenses; quality patient care; Health system studies/evaluations; advertising, government & commercial insurance/managed care regulatory compliance & medical necessity. • Transformation and innovative leadership - Developed and piloted a Stark compliant diagnostic testing equipment lease program. This distinguished us from the competition; expanded our business offering; increased sales by 15+%, and; was soon adopted by the entire organization. • Exceeded management and sales goals and received quarterly bonuses through entire employment. Southeast Sleep Medicine Specialist: Exceeded sales goals by 10%. Sales force Sleep Medicine trainer. Account Executive: Top salesperson in the southeast; named the area’s first Sales Premier Club Member. • 250% census growth of respiratory patients, 400% census growth of enteral feeding patients, 150% growth in motorized wheelchair/power vehicle sales. High margin, primary focus objectives. • Sales Trainer: Continual sales training for Account Executives in 16 locations, and; sales training for up to 100 people during area meetings. Show less



Segos Home Medical Equipment

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Director

  • Jan 1995 - Jan 1998

  Marketing/sales growth via physicians, the medical community and general public. • 200% census growth of respiratory patients, 300% census growth of enteral feeding patients, and 250% growth in motorized wheelchair/power vehicle sales. High margin, primary focus objectives. • Health plan contracts and compliance, medical necessity of referrals and solved payment denials. • Other functions: Case Manager and Patient Care-Patient Safety Coordinator. Marketing/sales growth via physicians, the medical community and general public. • 200% census growth of respiratory patients, 300% census growth of enteral feeding patients, and 250% growth in motorized wheelchair/power vehicle sales. High margin, primary focus objectives. • Health plan contracts and compliance, medical necessity of referrals and solved payment denials. • Other functions: Case Manager and Patient Care-Patient Safety Coordinator.



Temporary Health Care Services

• Assistant Administrator and Marketing Director

  • Sep 1991 - Jan 1995

  Assistant Administrator managing 75 people. • Marketing: Home care services to physicians, the medical community and general public; Institutional staffing to skilled nursing, adult living and behavioral health facilities, and; Independent Diagnostic Testing Facility-Physiological Laboratory (IDTF-PL) to entities above. • Transformation and innovative leadership: Identified and developed the IDTF-PL new line of business. This expanded our business scope and medical provider value increasing referrals for home health and staffing. Revenues doubled as a result. • Case Manager, Staffing, Health plan contract management, patient safety and compliance. Show less



Crescent City Management Consultants

• General Manager

  • May 1988 - Jun 1992

  Service and retail business consulting in management, budgeting, business development/sales/advertising, pro-formas, hiring-training, and policy and procedures. Service and retail business consulting in management, budgeting, business development/sales/advertising, pro-formas, hiring-training, and policy and procedures.



Mike Anderson's Seafood Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• General Manager and Head Chef

  • Jun 1981 - May 1988

  Operations profitability with $4M in yearly sales (2x national average). • Hiring, training and supervision of 150 employees. • Budgets, purchasing, advertising, OSHA and Department of Health compliance. • Head Chef: Training/oversight of chefs and staff on operations and food quality for 3 restaurants. Operations profitability with $4M in yearly sales (2x national average). • Hiring, training and supervision of 150 employees. • Budgets, purchasing, advertising, OSHA and Department of Health compliance. • Head Chef: Training/oversight of chefs and staff on operations and food quality for 3 restaurants.



United States Army

• United States
• Armed Forces
• 300 - 400 Employee

• Specialist 4th Class

  • Jun 1977 - May 1981

  Honorably Discharged Honorably Discharged