Greg Pilsbury AssocIMF
Quality / Key Accounts Asst. at Global Metal Finishers Ltd- Claim this Profile
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Bio
Credentials
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An Introduction to Screenwriting
University of East AngliaOct, 2020- Oct, 2024 -
Institute of Materials Finishing
INSTITUTE OF MATERIALS FINISHINGApr, 2017- Oct, 2024 -
Equality & Diversity Tutorials
City of Wolverhampton CollegeJul, 2015- Oct, 2024 -
First Aid At Work
St John AmbulanceNov, 2022- Oct, 2024 -
Principles of Manual Handling
-Apr, 2018- Oct, 2024 -
First Aid At Work
Mercia Management LtdNov, 2016- Oct, 2024
Experience
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Global Metal Finishers Ltd
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United Kingdom
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Automotive
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1 - 100 Employee
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Quality / Key Accounts Asst.
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Jan 2021 - Present
Customer Account Management, Quality Assurance, 8D Reporting, SAP Customer Orders, Chemical Analysis, Certificate of Conformity, Effluent Treatment, Salt Spray Testing, Customer Service, QEMS. Customer Account Management, Quality Assurance, 8D Reporting, SAP Customer Orders, Chemical Analysis, Certificate of Conformity, Effluent Treatment, Salt Spray Testing, Customer Service, QEMS.
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Sitel
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Australia
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Telecommunications
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200 - 300 Employee
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Customer Service Advisor
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Oct 2020 - Jan 2021
NHS Test & Trace - Work From Home. Speaking to contacts who have been in close contact with people who have 'positive' COVID-19 tests. Giving out clinical information and filing in questionnaire on behalf of client. NHS Test & Trace - Work From Home. Speaking to contacts who have been in close contact with people who have 'positive' COVID-19 tests. Giving out clinical information and filing in questionnaire on behalf of client.
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MacDermid Enthone Industrial Solutions
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United States
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Chemical Manufacturing
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400 - 500 Employee
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Laboratory Analyst
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Jul 2020 - Oct 2020
Analysis of chemistry manufactured on site prior to dispatch to customers and then entering results onto SAP Analysis of chemistry manufactured on site prior to dispatch to customers and then entering results onto SAP
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Argos
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Malta
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Banking
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Customer Service Advisor
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Apr 2020 - Jul 2020
Dealing with customer enquiries and complaints via telephone and Live Chat Dealing with customer enquiries and complaints via telephone and Live Chat
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Laboratory Technician
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Nov 2015 - Feb 2020
Responsible for keeping regular up to date checks on all electroplating line chemistry via analysis at our In-House Laboratory and also dealing with Effluent Treatment and Chemical Waste from our electroplating lines. The role also involved dealing with Neutral Salt Spray, Working as part of a team in order to meet deadlines on behalf of Production, Making up new plating chemistry in line with suppliers Technical Data Sheets (TDS) and regular XRF thickness tests to check Plating Thickness (in 'Microns') working closely with both Quality & Production departments. My role also included generating Certificate of Conformity & Furnace Charts for some of our One Subsea customers for spec plated work and Administration work including filing Purchase Orders, Replying to emails and talking to customers over the phone. Show less
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Certification Engineer / Laboratory Assistant
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Jan 2015 - Nov 2015
Assisting previous Technical Support Manager with chemical analysis, Effluent treatment and administrative duties including generating Certificate of Conformity for some of our One Subsea customers and speaking with customers over both phone and email.
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Betterware Ltd
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United Kingdom
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Software Development
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Distributor
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Aug 2014 - Mar 2015
Responsible for distributing catalogues within my area and collecting and delivering orders to customers. Responsible for distributing catalogues within my area and collecting and delivering orders to customers.
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IT Support Assistant [VOLUNTARY WORK EXPERIENCE]
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Jul 2012 - Oct 2012
Worked alongside a large IT Support team at Goodrich Actuation Systems Stafford Road (later, UTC Aerospace Systems) site in Wolverhampton. The role helped me build my Interpersonal and Communication Skills as I had to communicate with staff from various roles within the business in order to solve their issues. Initially, I went as part of a one week Work Experience scheme in July 2012 from School but because I thoroughly enjoyed the experience and built up a friendship with the team I offered voluntary to return in my own time for another week of experience in August 2012 and once again for one more week in October 2012. Show less
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Education
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2013 - 2015
City of Wolverhampton College
BTEC Diploma in Computing & Games Development Levels 2 & 3, Computing -
2016 - 2017
Institute of Materials Finishing
AssocIMF, Electroplating & Metal Finishing -
2015 - 2015
MacDermid Enthone
Laboratory Training & Skills, Analytical Chemistry -
2013 - 2014
City of Wolverhampton College
GCSE Mathematics (Functional Maths), Mathematics -
2011 - 2013
The King's CE School
English Literature, English Language and Literature, General -
2011 - 2013
The King's CE School
GCSE Drama, Visual and Performing Arts -
2011 - 2013
The King's CE School
GCSE ICT, Computing -
2011 - 2013
The King's CE School
GCSE Double Science, Chemistry -
2013 - 2014
City of Wolverhampton College
GCSE English, Grade C achieved -
2016 - 2019
Mercia Management
First Aid At Work -
2018 - 2021
Principles of Manual Handling
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2020 - 2020
University of East Anglia
Introduction to Screen Writing, Playwriting and Screenwriting
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