Operations Department Specialist

• Oct 2022 - Present

Senior Territory Manager

• Jun 2018 - Present

Charged with management of all branch operations of a nationwide company for five state coverage from branch located in Glenmont, NY. Responsible for profit/loss, field retention, display maintenance, and overall viability of branch Recruit,retain, and vet subcontractors;schedule and maintain builders on a daily basis. Set daily, weekly, monthly production goals for branch. Conduct store audits in prospective territory on a monthly basis. Coach and train office staff; build productive, collaborative relationships with store managers and their associates. Educate personnel and reinforce company objectives and establish sales margins goals. Communicate effectively with Quality control and Customer service to have corrective action plans of product;monitor inventory and control accordingly. Meet with customers to address concerns and provide solutions; follow up to all customer builds to ensure customer satisfaction.

Construction Manager

• Jun 2015 - Jun 2018

Collaborated in the development and implementation of the landscape construction division (new division) of the company. Managed crews in performing installation of softscape, hardscape, irrigation/ lighting, tree pruning and take downs. Worked in partnership with maintenance director to balance seasonal demands and optimize efficiency. Worked with supervisors and foreman to recruit, retain, and field train talent. Directed supervisors in identifying enhancement opportunities on jobsites to maximize revenue. Managed supervisors and foreman to ensure or exceed job requirements. Developed content for and regularly participated in crew-level safety meetings. Served as a positive contributor and collaborated with others to promote commitment to excellence for all aspects of company services. Developed profit/loss tracking and contract negotiations, instituting company policy and protocols plan for all equipment needs and repairs for crews on a daily/weekly/monthly basis. Submitted and approved all daily/weekly payroll, Billings, and progress reports. Assumed responsibility for all material sourcing purchasing, profit and loss, built and maintained positive relationships with customers and vendors.

Construction Specialist

• Jan 2008 - Jun 2015

Apprised Vice President on landscape designs ensuring the highest standards were maintained and that campus beautification resulting in attracting and retaining students. Directly supervised 18 groundskeepers overseeing all pruning, fertilizing, irrigation installation and repair. Identified hazardous trees, subcontractors, planting and placement of trees. Organized and supervised labor and equipment for all landscape projects. Suggested, located and designed areas chosen for new beautification plantings and hardscape. Diagnosed and executed actions for insect, disease and turf problems. Specified, purchased, and supervised installation of all new materials. Purchased, designed, and supervised installation and care of all seasonal annual landscape beds campus-wide. Responsible for snow removal and subcontractor agreements. Assisted with special event planning.

Vice President Operations

• Jan 2007 - Jan 2008

Oversaw field operations for construction, irrigation, maintenance division of residential design/build, installation firm with annual sales of 18M. Managed 8 direct reports, 75 indirect staff, vendors, field reps in profitable and effective manner. Developed product inventory for three divisions. Increased sales by training managers to recognize and capitalize on sales opportunities. Streamlined residential/commercial maintenance/installation contracts to track profits. Successfully oversaw 18M in installations.

Senior Project Manager

• Jan 2002 - Jan 2007

Accountable for commercial/industrial installations from $50,000 to phase contracts of 1M+; supervised staff of 6 direct/25 indirect. Directly supervised all landscape, planting,erosion, irrigation and site work;landscape crews completed $6M annually in valued construction. Improved, maintained, streamlined inventory supplying projects, avoiding costly delays. Responsible for full profit and loss; achieved and surpassed daily production goals. Increased sales by actively motivating supervisors to identify and maximize sales opportunities.

Project Manager/Safety Cooridinator

• Jan 1999 - Jan 2002

Provided hands on and project management leadership for residential design/build and commercial/industrial firm. Directed operations for over $6M mainly commercial/residential with annual sales of 13 M. Managed staff of 7 direct reports and 90 indirect; developed new tracking worksheets ensuring timely project completion within budget. Co-created individually managed revenue-controlling weekly budget reports. Provided hands on and project management leadership for residential design/build and commercial/industrial firm. Directed operations for over $6M mainly commercial/residential with annual sales of 13 M. Managed staff of 7 direct reports and 90 indirect; developed new tracking worksheets ensuring timely project completion within budget. Co-created individually managed revenue-controlling weekly budget reports.

Owner

• May 1993 - Jan 1999

Owner of Landscape design installation company. Owner of Landscape design installation company.