Experience

Upland Label

• United States
• Printing Services
• 1 - 100 Employee

• General Manager

  • May 2021 - Present



MCC Label

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Plant Manager

  • Oct 2018 - May 2021

  • Full plant responsibility for a label manufacturing plant with $50 million dollars in sales.• Improved plant EBITDA by double digits in the last two years.• Establish and monitor overall plant performance for production and quality standards.• Manage and monitor 6S program – 5S plus safety• Coordinate plant activities through planning with departmental managers to insure objective systems of control over capital, operation expenditures, manpower, wages and salaries.• Work with customers to establish specifications, review and help establish supply agreements, and resolve quality concerns.• Lead CI team – identify and define areas to improve quality and increase production.• Establishes a baseline that monitors overall plant performance. Manage plant performance improvements based on Key Performance Indicator (KP) measurements.• Improve performance and assure management succession by training, developing and motivating managers and department personnel.Skills• P&L Accountability• Process Engineering• Quality Assurance• Team Leadership• Lean Manufacturing• Purchasing• Scheduling• Customer Service• Just-in-Time (JIT) Production• Total Quality management (TQM)• Team Building & Training • Resource Allocation• Analytical Skills• PPE/Safety• Plant Operations• Decision- Making• Budgeting & Forecasting• Reliability Show less

• Sr Customer Service Manager

  • May 2010 - May 2021

  Multicolor is a Global leader in premium label solutions. We deliver world-class packaging solutions that help our customers build their brands.



Worldcolor

• Printing Services
• 300 - 400 Employee

• Production Services/Customer Service Manager

  • Feb 2007 - May 2010

  • Directly supervised 25-30 employees in Customer Service, Scheduling, Billing, and Purchasing for a plant that had over 600 employees and $200 plus million in sales. • Responsible for building and enhancing customer relationships by providing timely, accurate communications and resolution of product problems, in context of providing customer service excellence. • Continuously supported production and sales by managing the customer service and scheduling functions, ensuring teams are providing service, information, and instruction to our internal/external customers for production and ales in a fast-paced environment. • I would help set and manage schedules and maintain awareness of job status; when necessary, evaluate with team the need to outsource work through various means (intercompany, external) and coordinate accordingly. • Managed Scheduling department to insure long-range and short-range Pressroom scheduling and short-range Bindery scheduling, to maintain the best possible balance of efficiency and scheduled on-time delivery. • Maintained reports, including but not limited to, press utilization, capacity, fidelity, count attainment, overs, billing turn around and invoice accuracy to insure we meet and or exceed our customer’s expectations. • Managed and negotiated purchasing agreements and contracts. • Accompanied and entertained customers. Show less



American Printing Co. Inc.

• United States
• Printing
• 1 - 100 Employee

• Production/Plant Manager

  • May 2005 - Feb 2007

  Production/Plant Manager * Manage all aspects of production for company with annual sales exceeding $20 million dollars * Responsible for meeting efficiency and quality standards * Responsible for plant staffing * Directly supervise a team of 9 managers * Responsible for yearly reviews and raises of production employees * Lead Morning Production Meetings with departmental managers, sales and customer service representatives * Work closely with customers during in plant visits and press checks Show less



Arcade Beauty

• United States
• Personal Care Product Manufacturing
• 300 - 400 Employee

• Production/Scheduling Manager

  • Dec 1998 - May 2005

  * Scheduled production workflow for two facilities with annual sales exceeding $100 million dollars * Conducted morning production meeting with sales, customer service and production managers * Established staffing needs for two production facilities * Formed and led committee to oversee purchase and installation of CTP * Filled management level positions for a variety of departments * “Ace Award Winner” Employee of the year 2002 * Scheduled production workflow for two facilities with annual sales exceeding $100 million dollars * Conducted morning production meeting with sales, customer service and production managers * Established staffing needs for two production facilities * Formed and led committee to oversee purchase and installation of CTP * Filled management level positions for a variety of departments * “Ace Award Winner” Employee of the year 2002



Merrick Printing

• United States
• Printing Services
• 1 - 100 Employee

• Production Scheduler, Estimating and Purchasing Manger, CSR Manager

  • Nov 1995 - Dec 1998

  Production Scheduler/Estimating and Purchasing Manager (11/96 - 12/98) * Scheduled daily plant production and determined delivery dates * Led morning production meetings * Installed new estimating system (Hagen’s Quest Estimating) * Set and monitored estimating standards * Approved estimates and outside purchases * Monitored cost reports Estimator/Customer Service Representative/Planner (11/95 – 11/96) * Led four person production team * Attended production meetings/followed progress of team jobs * Prepared estimates * Determined running layouts of jobs * Assisted customers with jobs Show less



Metropolitan, an RR Donnelley Company

• United States
• Printing Services
• 1 - 100 Employee

• Estimator/Planner/Purchasing Manger

  • Feb 1993 - Nov 1995

  Estimator/Planner/Purchasing Manager * Prepared and priced estimates * Purchased materials * Prepared billing * Determined running layouts * Set and monitored company standards * Selected and supervised computer system (Hagen) Estimator/Planner/Purchasing Manager * Prepared and priced estimates * Purchased materials * Prepared billing * Determined running layouts * Set and monitored company standards * Selected and supervised computer system (Hagen)