Greg Hritz
Manager of Cloud Services at TeamLogic IT Newtown PA- Claim this Profile
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Bio
Jim Dodaro, PMP
I worked with Greg for about 8 months. When I started at CSI, the owner told me Greg is a "shining star", so I had high expectations of Greg. He has exceeded all expectations I had. He is very bright and a tireless worker who does whatever it takes to get the job done. He took it upon himself to learn SQL and is learning PHP, all via self-study. Much of his day is spent providing direction and help to other team members then he puts in extra hours to get his work done. Greg's communication skills are among the best I have ever seen. The functional specifications he creates are well written, understandable and thorough. He has learned the municipal domain at an expert level and has become a subject matter expert/product manager for the software product CSI produces. I have no doubt in my mind that Greg can learn and function at a high level in any industry and any company.
Jim Dodaro, PMP
I worked with Greg for about 8 months. When I started at CSI, the owner told me Greg is a "shining star", so I had high expectations of Greg. He has exceeded all expectations I had. He is very bright and a tireless worker who does whatever it takes to get the job done. He took it upon himself to learn SQL and is learning PHP, all via self-study. Much of his day is spent providing direction and help to other team members then he puts in extra hours to get his work done. Greg's communication skills are among the best I have ever seen. The functional specifications he creates are well written, understandable and thorough. He has learned the municipal domain at an expert level and has become a subject matter expert/product manager for the software product CSI produces. I have no doubt in my mind that Greg can learn and function at a high level in any industry and any company.
Jim Dodaro, PMP
I worked with Greg for about 8 months. When I started at CSI, the owner told me Greg is a "shining star", so I had high expectations of Greg. He has exceeded all expectations I had. He is very bright and a tireless worker who does whatever it takes to get the job done. He took it upon himself to learn SQL and is learning PHP, all via self-study. Much of his day is spent providing direction and help to other team members then he puts in extra hours to get his work done. Greg's communication skills are among the best I have ever seen. The functional specifications he creates are well written, understandable and thorough. He has learned the municipal domain at an expert level and has become a subject matter expert/product manager for the software product CSI produces. I have no doubt in my mind that Greg can learn and function at a high level in any industry and any company.
Jim Dodaro, PMP
I worked with Greg for about 8 months. When I started at CSI, the owner told me Greg is a "shining star", so I had high expectations of Greg. He has exceeded all expectations I had. He is very bright and a tireless worker who does whatever it takes to get the job done. He took it upon himself to learn SQL and is learning PHP, all via self-study. Much of his day is spent providing direction and help to other team members then he puts in extra hours to get his work done. Greg's communication skills are among the best I have ever seen. The functional specifications he creates are well written, understandable and thorough. He has learned the municipal domain at an expert level and has become a subject matter expert/product manager for the software product CSI produces. I have no doubt in my mind that Greg can learn and function at a high level in any industry and any company.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftMar, 2022- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftMar, 2023- Nov, 2024 -
Microsoft Certified: DevOps Engineer Expert
MicrosoftApr, 2022- Nov, 2024
Experience
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TeamLogic IT Newtown PA
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United States
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Information Technology & Services
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1 - 100 Employee
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Manager of Cloud Services
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Feb 2021 - Present
RESPONSIBILITIES INCLUDE:• Serve as virtual CIO for multiple high-volume clients. Perform assessments (including cybersecurity and/or compliance audits), develop IT roadmaps and project plans (including efforts and project costs), and implement solutions alone or as a team leader.• Evolve and implement staff competency in Cloud solutions such as Azure Active Directory, Endpoint Manager & Azure Virtual Desktop. Includes scope of work, end-to-end documentation & cost.• Enhance company & client endpoint management solutions to adapt to COVID-19 remote work initiatives. Solution included mobile device management, zero-touch deployment & zero-trust access enhancements.• Participate in cybersecurity committee and serve as escalation point for priority 1 security breaches. Maintain internal company security through enhancements of cloud services, deployment of security services & vulnerability remediation.• Expanded direct report responsibility to include dedicated cloud engineering team. Show less
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Manager of Technology Services
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Feb 2018 - Feb 2021
RESPONSIBILITIES INCLUDE:• Developed standards & end-to-end procedures for company solutions – ensuring more uniform deployment and accessibility to all staff skill levels.• Closely collaborated with engineers and helpdesk members to identify and quickly address problems.• Developed dashboards to monitor client profitability for myself & team. Leverage metrics to maintain client profitability.• Developed internal endpoint deployment strategy and maintained onboarding process.• Managed day-to-day responsibilities of engineering team resources, via tickets, projects & metrics. Show less
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Technical Account Manager
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Sep 2014 - Feb 2018
RESPONSIBILITIES INCLUDE:• Developed competency in all technology disciplines including systems, networking, cloud & cybersecurity.• Designed, presented & executed projects to enhance client infrastructure stability, reliability, and security.• Demonstrated familiarity with latest hardware, software, and networking technology, as well as industry trends.• Maintained relationships with assigned clients & provided ongoing technical support and guidance while maintaining account profitability.• Mentored new staff on procedure and process. Show less
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Computer Software, Inc. (CSI)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Business Systems Analyst
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Jun 2009 - Sep 2014
RESPONSIBILITIES INCLUDE: • Business Systems Analysis: Requirements analysis, interface design, data mapping and functional specification. • Configuration Engineering: Plan and develop software configuration. • Software Implementation: Gathering of client requirements, process consultation and client training. • Software Support: Receive, diagnose, document and resolve client issues all while communicating back to the client in a timely fashion. • Development and Quality Assurance Management involving the breakdown and routing of tasks, test script development and regression testing. • Release Engineering: Prepare, maintain and update client production and test environments. • Staff Management: Manage day-to-day responsibilities of support, development & quality assurance teams Show less
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Education
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2003 - 2007
Albright College
Bachelor of Arts (B.A.), Psychology
Community
