Experience

Eclipse Ford

• Australia
• Retail
• 1 - 100 Employee

• Sales Manager

  • Apr 2018 - Present

  - Lead and inspire the sales team in performance, whilst providing the highest level of customer experience.- Ensuring all customer data is captured within company Data Management System.- Facilitate leads.- Organise and maintain company roster.- Manage branch marketing. - Communicate internally and externally to facilitate sustainable relationships.- Monitor and manage vehicle inventory.- Weekly reporting/forecasting for manufacturers.- Oversee the reconditioning of vehicles.



PaperFreight Australia

• Australia
• 1 - 100 Employee

• Sales and Operations Manager

  • Jan 2007 - Apr 2018

  - Adapt to new industry standards and policies to guarantee that the company is compliant with all guidelines, working closely with the City of Ballarat, WorkSafe Victoria, the Environment Protection Authority (EPA) and VicRoads.- Create working relationships with over 50 staff and 450 clients, with varying personality types and different backgrounds, always maintaining a professional and egalitarian attitude.- Analyse large volumes of data and identify trends, presenting results in a clear and understandable manner.- Foster strong relationships with customers and strategic partners to strengthen company brand awareness. - Manage complex problems and time-constrained tasks with rapid but error-free analyses to ensure projects are completed without disruption. - Responsible for resolving client issues, identifying customer trends, monitoring competitor activities and procurement opportunities. - Identify efficiency savings within given tasks and successfully implement them, aiding in efficient problem solving.



Ballarat Real Estate Group

• Australia
• Real Estate
• 1 - 100 Employee

• Sales Consultant

  • Jan 2000 - Jan 2007

  - Developed high levels of confidence when speaking either to groups or individuals, which allows the conveyance of ideas or instructions in a clear, easily understood manner. - Developed high communication skills both verbal and non-verbal that helped build a relationship more conductive to an agreeable outcome of any sale or negotiation. - Adapted to all arising situations, and was able to develop solutions to problems as they appeared to the satisfaction of any client. - Developed high levels of confidence when speaking either to groups or individuals, which allows the conveyance of ideas or instructions in a clear, easily understood manner. - Developed high communication skills both verbal and non-verbal that helped build a relationship more conductive to an agreeable outcome of any sale or negotiation. - Adapted to all arising situations, and was able to develop solutions to problems as they appeared to the satisfaction of any client.



PaperFreight Australia

• Australia
• 1 - 100 Employee

• Night Supervisor

  • Jan 1992 - Jan 1998

  - Supervised and managed the distribution of newspaper titles across Western Victoria. - Supervised and managed the distribution of newspaper titles across Western Victoria.



Manor Farm

• Farm Manager

  • Jan 1988 - Dec 1991