Greg Baker
Executive Vice President - Global Implementation & Technology at Computershare Governance Services- Claim this Profile
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Bio
Tom Brewer
It has been an absolute privilege working with Greg the last 7 years. Greg is my go-to person and SME for anything technology related to our suite of software solutions. He is well-spoken, knowledgeable, highly intelligent, and passionate about his work. He is also extremely hard working, organized, has natural leadership qualities, and is an overall polished professional. But above everything else, Greg is loyal and genuinely cares about his colleagues. He has always been there when I needed him and always goes the extra mile. He is an invaluable leader at Computershare and well respected by all!
Greg Mills
I've worked alongside Greg for over a decade, first at Data-Care, and then, following acquisition, at CGS. I have found Greg to be one of the most reliable and trustworthy people I know to work with, and I have always been able to rely on him for measured and rational advice and direction on matters technical and procedural. His approach to projects / assignments shows considerable attention to detail, and his technical and industry breadth of knowledge gives confidence to all those involved. In his role as Global Lead, I've seen him step up and tackle difficult issues head on, with a long terms view and vision toward the best possible outcomes.
Tom Brewer
It has been an absolute privilege working with Greg the last 7 years. Greg is my go-to person and SME for anything technology related to our suite of software solutions. He is well-spoken, knowledgeable, highly intelligent, and passionate about his work. He is also extremely hard working, organized, has natural leadership qualities, and is an overall polished professional. But above everything else, Greg is loyal and genuinely cares about his colleagues. He has always been there when I needed him and always goes the extra mile. He is an invaluable leader at Computershare and well respected by all!
Greg Mills
I've worked alongside Greg for over a decade, first at Data-Care, and then, following acquisition, at CGS. I have found Greg to be one of the most reliable and trustworthy people I know to work with, and I have always been able to rely on him for measured and rational advice and direction on matters technical and procedural. His approach to projects / assignments shows considerable attention to detail, and his technical and industry breadth of knowledge gives confidence to all those involved. In his role as Global Lead, I've seen him step up and tackle difficult issues head on, with a long terms view and vision toward the best possible outcomes.
Tom Brewer
It has been an absolute privilege working with Greg the last 7 years. Greg is my go-to person and SME for anything technology related to our suite of software solutions. He is well-spoken, knowledgeable, highly intelligent, and passionate about his work. He is also extremely hard working, organized, has natural leadership qualities, and is an overall polished professional. But above everything else, Greg is loyal and genuinely cares about his colleagues. He has always been there when I needed him and always goes the extra mile. He is an invaluable leader at Computershare and well respected by all!
Greg Mills
I've worked alongside Greg for over a decade, first at Data-Care, and then, following acquisition, at CGS. I have found Greg to be one of the most reliable and trustworthy people I know to work with, and I have always been able to rely on him for measured and rational advice and direction on matters technical and procedural. His approach to projects / assignments shows considerable attention to detail, and his technical and industry breadth of knowledge gives confidence to all those involved. In his role as Global Lead, I've seen him step up and tackle difficult issues head on, with a long terms view and vision toward the best possible outcomes.
Tom Brewer
It has been an absolute privilege working with Greg the last 7 years. Greg is my go-to person and SME for anything technology related to our suite of software solutions. He is well-spoken, knowledgeable, highly intelligent, and passionate about his work. He is also extremely hard working, organized, has natural leadership qualities, and is an overall polished professional. But above everything else, Greg is loyal and genuinely cares about his colleagues. He has always been there when I needed him and always goes the extra mile. He is an invaluable leader at Computershare and well respected by all!
Greg Mills
I've worked alongside Greg for over a decade, first at Data-Care, and then, following acquisition, at CGS. I have found Greg to be one of the most reliable and trustworthy people I know to work with, and I have always been able to rely on him for measured and rational advice and direction on matters technical and procedural. His approach to projects / assignments shows considerable attention to detail, and his technical and industry breadth of knowledge gives confidence to all those involved. In his role as Global Lead, I've seen him step up and tackle difficult issues head on, with a long terms view and vision toward the best possible outcomes.
Experience
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Computershare Governance Services
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Financial Services
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1 - 100 Employee
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Executive Vice President - Global Implementation & Technology
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Jul 2022 - Present
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Head of Global Implementation & Technology Services
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May 2015 - Aug 2022
Expanded role which includes all responsibilities of previous role as Director of Global Technology Services with the additional responsibility of overall management and leadership to all global Project Management, User Education and Business Analysis staff throughout the USA, Canada and the UK. Initiated process reengineering to improve efficiency and communications while improving staff engagement and development. Provide direction and focus for all teams to ensure resourcing, budget, support, Service Level Agreement and Statement of Work deliverables and measurable are met. Key Contributions and Achievements- Improved global efficiency of Project Management 23% through process analysis and reengineering. Developed KPI and reporting for teams to drive effectiveness using Salesforce reporting and PowerBI dashboarding.- Directed Technology Teams in major successful infrastructure deployments for multiple web based applications.- Collaborated with global Sales divisions to redefine Sales to PMO relationships improving effectiveness of bid process and increasing revenue.- Significantly grew Technology, Project Management, Business Analysis and SME consultancy teams through strategic recruiting and team building.- Planned and executed Azure Cloud shift projects to move on premise infrastructure and applications to cloud hosting. Built a cloud team to support our presence in Azure and created on-premise vs cloud cost/benefit analysis. - Act as Business Unit Risk Officer and Business Unit Compliance Officer for the Governance Services business globally.- Designed and implemented on-call and follow the sun based IT support plans to allow for global 24/7/365 support coverage with limited staff requirements.- Presenter at Computershare’s annual conferences on innovative technologies in application integrations and use of APIs to decentralize and manage data. Show less
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Director of Global Technology Services
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Jan 2012 - May 2015
Direction and oversight of Technical Services managers, teams and staff for all company offices throughout the USA, Canada, UK and Australia delivering Web Application Development, Deployment, Infrastructure Services, Technology Support and Data Integration services. Proudly built multiple technology teams with excellent staff retention and developed staff resource center to aid and encourage staff growth and self-development.Responsible for establishing resourcing, budget and scheduling for all technology projects with cross team coordination to ensure projects and day to day deliverables were delivered efficiently, on time and on budget. Provided design leadership and led projects to improve stability, reliability and contingency planning for web applications applications allowing for SLA uptime guarantees to raise from 99% to 99.9% for all clients. Executed large scale project rollouts on technology improvements in the software space including single sign-on, multi-factor authentication, enhanced infrastructure monitoring and technology stack upgrades.Performed as a key resource for global sales support, responding to technology and information security assessments and acting as a senior technology representative on sales engagements for CGS Software as a Service applications. Served as senior management escalation point for high profile projects and client engagements. Show less
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Manager, North American Technology Services
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Jul 2007 - Jan 2012
Formerly Datacare Software Group now Computershare Governance Services.Senior Manager for the North American Technical Services Team. Within this role I was responsible for building a dynamic and multifaceted teams to support the software, infrastructure and data integrations for the business. Day to day management responsibilities for resource, budget and scheduling for all Technology Services and Data Management SQL development and integrations projects.
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Senior Information Technology Project Manager
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Jan 2006 - Jul 2007
Sr. Project Manager, handling implementations for a SaaS Entity Management solution. Provided technical consultancy to clients and sales team to drive client satisfaction and revenue
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Radcliffe Systems
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Software Development
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Information Technology Project Manager
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Oct 2003 - Jan 2006
Managed large scale inventory management software roll outs in the Warehousing and Cold Storage industry throughout North America. Managed large scale inventory management software roll outs in the Warehousing and Cold Storage industry throughout North America.
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Web Developer
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Feb 2001 - Oct 2003
Developer focusing on evolution and management of a RAD system for building custom Warehouse Inventory Management software. Specialist in Crystal Reports, MS SQL development and Data Analysis Developer focusing on evolution and management of a RAD system for building custom Warehouse Inventory Management software. Specialist in Crystal Reports, MS SQL development and Data Analysis
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