HVAC Refrigeration Service

• Oct 2020 - Present

HVAC Refrigeration Service

• Sep 2018 - Oct 2020

Operations Manager Mechanical Services

• Sep 2016 - Sep 2018

Coordinate, manage and monitor the workings of the mechanical department while upholding to highest level of customer service. Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.Coordinate and monitor the work of various departments involved in daily service, maintenance and construction projects. Monitor performance and implement improvements. Ensure quality of service is being provided to the customer. Manage employee productivity. Manage maintenance of company equipment tools. Provide technical support where necessary.Monitor, manage and improve the efficiency of Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.Liaison with senior management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Mechanical Operations Manager

• Dec 2015 - Jun 2016

Manage, coordinate and monitor the various skilled trade with in the organization.Improve processes and policies in support of the client, customer and the organization. Uphold policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.Organize recruitment and placement of required staff. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.Coordinate and monitor the work of various service, maintenance within multiple trade functionsMonitor performance and implement improvements. Ensure quality of service and it's products. Provide technical support where necessary.

Project Manager Business Development

• Aug 2015 - Nov 2015

As a Business Development Manager I worked to improve the organization's market position and achieve financial growth. Implement long-term organizational strategic goals, builds key customer relationships, identified current and continuous business opportunities. Negotiate and close on major projects, facilities mechanical upgrades, maintenance proposals for facilities while maintaining and upholding trust with customers and clients before, during and after above services. Extensive knowledge of current market conditions and its requirements. Operated as the senior sales manager within the company. Worked with the internal team of technicians to improve on customer service and sales, while assisting and directing departmental managers to increase sales opportunities and thereby maximize revenue for their organization

Service Manager

• Feb 2014 - Aug 2015

Experienced Industrial and Commercial HVAC/R Service Manager Committed to providing superior service and quality of work, offering flexible and innovative solutions in order to exceed customer satisfaction.Supervised, directed, and orchestrated daily service, scheduled maintenance and emergency work activities and work teams; provided guidance and direction to contractors and staff.Ensured service, maintenance and project activities were conducted safely and in compliance with regulatory requirements; consistently achieved budget and milestone schedules with zero recordable injuries.Excel working safely within an industrial work place environment Comprehensive knowledge in Service, Installation and Maintenance procedures of Commercial and Industrial equipmentSuccessfully meet and comply with project deadlinesComponent directing mechanical and technical operations, while working harmoniously within a team setting

Service Supervisor

• Nov 2013 - Feb 2014

Oversea daily operations of the Commercial/ Industrial Division within the field under direction of the Service ManagerCoordinate projects and service with foremen and technicians within the field under direction of the Service ManagerSuccessfully execute comply and meet with project deadlinesAssist customers with critical relations as company representative Excel working safely within a team setting while directing mechanical and technical operations, while working harmoniously in Industrial and commercial environmentsComprehensive knowledge in service, installation and maintenance procedures of commercial and Industrial equipment

HVAC Services Supervisor

• Nov 2010 - Nov 2013

HVAC/R Project and Service SupervisorOversea daily operations of the Commercial/ Industrial Division within the field under direction of the Service ManagerExecute critical decision directly relating to all current contracts and projectsCoordinate skilled labor, equipment, materials for ongoing and upcoming projectsAssist customers directly with service, maintenance and installation as company representativeArrange and Submit Quotations for service, maintenance and projects directly to the customer for commercial and Industrial sites

HVAC Service and Installation Supervisor/ Coordinator

• May 2009 - Nov 2010

Coordinate daily Installations and emergency service for Installation and service divisionsCommission advance systems as a lead technician after completed installationsConduct warranty service, repairs and all manufacturer supplied warranty documentation Excel in customer relations in regards to site visits, estimates, scheduling service and installationsAssist technicians with technical advice within a supervisory rollCoordinate all equipment and material inventory and instruct warehouse staff in organizing warehouse efficiency

HVAC/R Technician

• May 2005 - May 2009

Conduct daily service, maintenance and installation of HVAC/R equipment and systems with the Greater Toronto Area. Conduct daily service, maintenance and installation of HVAC/R equipment and systems with the Greater Toronto Area.

HVAC/R Apprentice

• Apr 2001 - Aug 2004

Conduct daily service, maintenance and installation in conjunction to supervision under Journeyman Technician's Conduct daily service, maintenance and installation in conjunction to supervision under Journeyman Technician's