Concierge

• Nov 2021 - Present

Concierge

• Nov 2020 - Nov 2021

Responsible for creating and enhancing the guest experience. Regularly assisting guestss or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation. Creating valuable relationships with vendors. Responsible for creating and enhancing the guest experience. Regularly assisting guestss or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation. Creating valuable relationships with vendors.

Server

• Oct 2019 - Nov 2020

Ensuring the best guest experience possible by attending to guests the restaurant during a meal, placing food/drink orders, making sure guests they get their food and beverages in a timely manner. Providing friendly conversation to cultivate a hospitable and welcoming environment. Ensuring the best guest experience possible by attending to guests the restaurant during a meal, placing food/drink orders, making sure guests they get their food and beverages in a timely manner. Providing friendly conversation to cultivate a hospitable and welcoming environment.

Restaurant Manager

• Dec 2016 - Oct 2019

Accountable for daily operations at $4 million plus in sales. Responsible scheduling, staff training, food production, ordering and purchasing, inventory and control, & cash management. Accountable for daily operations at $4 million plus in sales. Responsible scheduling, staff training, food production, ordering and purchasing, inventory and control, & cash management.

Chef

• Aug 2015 - Dec 2016

Responsible for assisting in menu development and daily specials, training new staff, preparing sauces and proteins for dinner service, working as a team to ensure all dishes come together in a timely manner. I also did a food & beverage management internship a this location during college. A few of the main duties that were required during the internship were designing unique menus, handling customer complaints, creating company policies and training procedures, and complying with food and safety regulations. I was also responsible for assisting with analyzing and preparing reports to ensure that cost were under required number as well as coming up with ideas on how to adjust accordingly if the financial numbers were not up to standards. Show less

Line Cook

• May 2015 - Aug 2015

Responsible for working all areas of the kitchen including inventory & control procedures, ordering food and non-ingredient paper items. Responsible for working all areas of the kitchen including inventory & control procedures, ordering food and non-ingredient paper items.

Assistant Manager

• Nov 2013 - Apr 2015

Accountable for daily operations at $2 million plus in sales. Responsible for franchisee’s management & staff training, food production, inventory and control, & cash management. Accountable for daily operations at $2 million plus in sales. Responsible for franchisee’s management & staff training, food production, inventory and control, & cash management.