Experience

Chartis Clinical Quality Solutions

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• President

  • Jan 2022 - Present

  Responsible for Chartis Clinical Quality Solutions financial, operational and service areas including Patient Safety and Clinical Compliance, Medical Staff Service Optimization, Physician Education and Interim Staffing Solutions. Developing and leading the company's growth strategies to deliver on Chartis Clinical Quality Solution's commitment to materially improve patient safety, quality and outcomes through high-performing teams and operational excellence. Additionally, serving on the executive leadership team of the Chartis Group. Show less



GE HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Vice President - Strategy

  • Nov 2019 - Dec 2021

  Led global efforts to transform our commercial go-to-market strategy (omnichannel) through expansion and integration of digital, virtual and field sales channels. Program included development of new commercial tools, process redesign and significant change management. Delivered $150M of incremental orders in 2021 by increasing market visibility and win rates.Managed an inorganic opportunity to co-develop and joint source with a competitor. Led steering committees with senior executive teams (CEO's, CTO's, Chief Counsels) to approved vetted ideas from six workstreams. Delivered $15M of annual synergies with an additional $60M of opportunity.Managed the premier leadership program for experienced, global top talent. Responsible for growth of the 50 participants through global assignments, projects and mentoring. Show less

• Senior Vice President and Chief Operating Officer

  • Oct 2016 - Nov 2019

  Reported to the Global Service CEO/President and lead global operations for GE Healthcare's $5B service business. Directly managed 170 global service employees and indirectly led 600+ region service operation employees.- Drove the adoption of a consistent operational strategy across seven global regions including training, deployment, field effectiveness and service delivery. Established operating rhythms with global regions to leverage scale and share best practices.- Delivered over $340M of productivity over 3 years through partnership with global modalities to improve product reliability, increasing remote fix rates and optimization of other variable costs.- Drove digital strategy to leverage machine data and service record details to transform the service delivery model through reduction of unplanned customer downtime, reduction of material consumption and standardized work.- Established the "franchise view" with all Product CEO's to ensure serviceability is prioritized in product design, install procedures and life cycle management. Show less

• Chief Operating Officer - US and Canada Region

  • Jan 2013 - Oct 2016

  Reported to North American CEO and led operations for GE Healthcare's $8B US and Canada region. Managed 650 employees with 5 executive direct reports including the deal support, variable compensation, learning and development, sales enablement, installation and revenue operation teams.- Created innovative Deal Hub team focused on large, complex opportunities. This team delivered a 10% higher win rate and $50 of incremental business.- Led the Government and National Account (GPO) commercial teams that delivered 5 points of share gain. Renegotiated strategic agreement with GEHC's largest channel partner to accelerate growth in rural markets and outpatient imaging centers.- Led negotiation teams for key equipment agreements and service renewals. This included the renewal with GEHC's largest customer to secure $500M+ of annual revenue and a competitive win with large health system delivering $50M of incremental revenue. Show less

• General Manager - Risk

  • Jan 2010 - Dec 2012

• General Manager - Service Risk

  • Oct 2006 - Dec 2009



Specialty Underwriters

• VP - Business Development

  • Jan 2003 - Sep 2006



GE Healthcare

• Greater Milwaukee Area

• Commercial Service Finance Manager

  • 2000 - 2002



Alterra Healthcare

• Greater Milwaukee

• Vice President - Finance

  • Jan 1997 - Jan 2000



Arthur Andersen

• Tax Manager

  • 1990 - 1996