Experience

Maxima Group

• Staffing and Recruiting
• 300 - 400 Employee

• Apprenticeship and Traineeship Management Consultant

  • Jan 1998 - Present

  Business DevelopmentCo-ordinate interviews & selection proceduresMonitoring of trainees, support, counsellingAdministration dutiesPromoting range of services provided by MaximaCustomer serviceAttending forums Business DevelopmentCo-ordinate interviews & selection proceduresMonitoring of trainees, support, counsellingAdministration dutiesPromoting range of services provided by MaximaCustomer serviceAttending forums



Bobby G's Cafe

• Owner/Operator

  • Mar 1995 - Apr 1997

  Owner/Operator of 34 seat cafe, food preparation, managing of staff Owner/Operator of 34 seat cafe, food preparation, managing of staff



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Helpdesk Support - Complaints handling

  • Mar 1995 - Jan 1997

  My responsibilities were in escalated complaints in the Customer Service area in Mobiles. If complaints were not solved at first point of contact they were then directed to my team where all issues were solved. I was a Customer Relations Manager in the motor industry with significant experience in handling customer challenges My responsibilities were in escalated complaints in the Customer Service area in Mobiles. If complaints were not solved at first point of contact they were then directed to my team where all issues were solved. I was a Customer Relations Manager in the motor industry with significant experience in handling customer challenges



Formula Honda

• Customer Relations Manager

  • Jan 1992 - Feb 1995