Graziano Fois

Flex Supervisor at LifeHealthcare
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Contact Information
us****@****om
(386) 825-5501
Location
Huntleys Point, New South Wales, Australia, AU

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Experience

    • Australia
    • Medical Equipment Manufacturing
    • 400 - 500 Employee
    • Flex Supervisor
      • Jan 2021 - Present

      Created and implemented a new CRM and project management software that streamlined operations for four departments across MD Scopes. Led MD Scopes to its highest-ever grossing month by optimizing operational processes and motivating team members to exceed performance expectations. Revamped customer estimates and service reports, reducing the rate of declined repairs. Initiated recognition programs such as the MD Scopes Employee of the Month to acknowledge individuals who have exceeded expectations in their role. Conducted on-site fleet inspections of endoscopes for multiple hospitals across New South Wales while demonstrating proper equipment handling techniques. Provide monthly analytics to support technicians, drive throughput and conduct data-driven performance reviews. Deliver real-time financial data to guide monthly quotas and forecast future performance. Show less

    • Australia
    • Medical Device
    • 1 - 100 Employee
    • Medical Technician
      • Jan 2019 - Dec 2020

      Achieved quality levels that met business objectives Repaired flexible endoscopes within set timeframes Reported to the Technical Team Leader Achieved quality levels that met business objectives Repaired flexible endoscopes within set timeframes Reported to the Technical Team Leader

Education

  • Macquarie University
    Master's degree, Anthropology
    2018 - 2019
  • Macquarie University
    Bachelor of Arts - BA, Game and Interactive Media Design
    2015 - 2017

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