Chair of the Board of Directors

• Jan 2022 - Present

Manager

• 2018 - 2021

/tō·kü·sȯ·kü/ A well thought plan TokuSaku Consulting is a management and technology consulting company dedicated to driving best-of-class solutions with innovative approaches. We partner with our clients to define strategies and develop customized solutions that execute missions and deliver results. Business Transformation | Project Leadership | Technology Solutions Client: Microsoft - Engaged by Corporate HR Business Excellence to deliver/perform Business Continuity Management services for Microsoft Human Resources. - Engaged by Corporate HR Talent, Learning & Insights (TLI) to document the global pre-onboard-to-offboard processes for external staffing providers ("vendors") into Microsoft system(s). Client: City of Seattle Engaged by the IT Project Management Office's Strategy and Planning Department to facilitate the delivery of Microsoft Dynamics 365-based projects and assist the CRM Program Office within the City of Seattle’s IT Consolidation Initiative. - The Democracy Voucher Portal Project: Initiated phase II of an innovative project for the Seattle Ethics and Elections Commission to develop an online portal for public financing of election campaigns for the office of Mayor, City Attorney, or City Council. There is currently no other jurisdiction in the nation conducting this type of campaign financing. - The Correspondence Management II Project: Utilized both waterfall and agile methodologies to enhance the City’s CRM solution by establishing the foundational components for what will grow into a public engagement platform. Show less

Adjunct Professor - Public Safety Administration

• 2014 - 2021

Developed coursework and teaching in the new Public Safety Administration degree program. Teaching criminal justice students in problem identification approaches, critical thinking skills and strategies for long term solutions. Achieved among highest instructor ratings in the program. Developed coursework and teaching in the new Public Safety Administration degree program. Teaching criminal justice students in problem identification approaches, critical thinking skills and strategies for long term solutions. Achieved among highest instructor ratings in the program.

Director Of Operations

• 2016 - 2018

Spearheaded the training program and quality assurance, conducting site risk assessments, and working directly with customers and the business owner on overall business execution for a best-in-class, client-focused, agile organization, resulting in growth of 40%. Led the integration of a cutting edge mobile and web-based management software system; developed business requirements for approval of a new iOS app by Apple. Spearheaded the training program and quality assurance, conducting site risk assessments, and working directly with customers and the business owner on overall business execution for a best-in-class, client-focused, agile organization, resulting in growth of 40%. Led the integration of a cutting edge mobile and web-based management software system; developed business requirements for approval of a new iOS app by Apple.

Director, Global Programs

• 1997 - 2013

Director, Global Risk Mitigation: Business Continuity Management (BCM), Operational Enterprise Risk Management (OERM), and Policies for Global Security. Increased Global Security’s Business Resiliency, Response & Recover capabilities to minimize business impact in the event of unforeseen disruptions. Director, Business Excellence and Strategy: Planned and delivered Global Security strategic initiatives and managed the ongoing cyclical financial operations and the organization's overall rhythm of business. Directly supported the Chief Security Officer as principal advisor on strategic issues. Director, Communications and Strategy: Developed a multi-year Education and Awareness program to enhance security while fostering Microsoft's unique company culture through empowered employees; recognized as world class and acknowledged in industry publications for improving employee buy-in to security requirements. Global Security Business Manager: Drove policy and fiscal excellence to achieve year over year overall budget variance of 1-2% while supporting budget growth from $12M to $50M. Policy & Procedures Senior Compliance Manager: Originated Global P&P Manual for the Operations Supply Chain. Developed the International Employee Evacuation Procedures for the Middle East, Corporate Security benchmarking, corporate travel cost efficiencies, RFQ/RFP, and incident management planning, Worldwide Quality Senior Manager: Developed quality program for outsourced supply chain manufacturing, including product specifications, scorecards, vendor certifications, RFQ/RFPs, and supplier audits. Following 9/11, co-led the establishment of Microsoft's Customs-Trade Partnership Against Terrorism (C-TPAT) program, a matrix project of Ops, Trade and Security. As a result, security standards were improved throughout the global supply chain, and Microsoft became one of the first private sector companies to be accepted into the program by U.S. Customs, Dept. of Homeland Security. Show less

Director, Quality Assurance

• 1993 - 1997

Medical Devices startup, formerly known as Imre Corporation. Reported to the President with responsibility for all QA/QC including clinical trial records. Gained Food and Drug Administration (FDA) fast track approval for the firm's new manufacturing facility. Medical Devices startup, formerly known as Imre Corporation. Reported to the President with responsibility for all QA/QC including clinical trial records. Gained Food and Drug Administration (FDA) fast track approval for the firm's new manufacturing facility.

Operations Management

• 1979 - 1993

Design, develop & manufacture medical diagnostic reagents and instrumentation. Fourteen years of progressive responsibilities as Development Technician, Process Engineer, Production Chemist, Quality Manager, OEM Manager, Purchasing Manager. Managed people and projects in a fast growth instrumentation systems startup from original 13 to 200+ employees. Design, develop & manufacture medical diagnostic reagents and instrumentation. Fourteen years of progressive responsibilities as Development Technician, Process Engineer, Production Chemist, Quality Manager, OEM Manager, Purchasing Manager. Managed people and projects in a fast growth instrumentation systems startup from original 13 to 200+ employees.