Experience

Quartz Health Solutions, Inc.

• Business Analyst II

  • Aug 2016 - Present

  Madison, Wisconsin, United States Led requirements, design, testing, and implementation of member ID cards Provides analysis on regulatory and efficiency projects impacting member and group enrollment Authors business requirement and technical specifications documents for business reports and projects Certified in Epic Tapestry



CUNA Mutual Group

• United States
• Financial Services
• 700 & Above Employee

• Senior Business Analyst

  • Aug 2014 - Aug 2016

  Madison, Wisconsin Area Led issue resolution and optimizations efforts for PeopleSoft Financials (Accounts Payable, General Ledger, and Purchase Orders) Produced ad hoc and scheduled reports in both PS Query and SQL Server Management Studio Coordinated analysis and testing efforts for a major PeopleTools upgrade Communicated with business users to resolve issues and improve operations of applications in the IT Finance area



Summit Credit Union

• United States
• Banking
• 400 - 500 Employee

• Systems Analyst

  • Mar 2009 - Aug 2014

  Implemented regulatory and efficiency changes to lending software Worked with business stakeholders to determine application configuration and use Designed and implemented SQL reports for variety of business units Wrote documentation for reports and associated workflows Responsible for optimization and administration of various business software Developed upgrade process and test plans for responsible software IT resource on credit union initiatives with a lending… Show more Implemented regulatory and efficiency changes to lending software Worked with business stakeholders to determine application configuration and use Designed and implemented SQL reports for variety of business units Wrote documentation for reports and associated workflows Responsible for optimization and administration of various business software Developed upgrade process and test plans for responsible software IT resource on credit union initiatives with a lending impact Provided subject matter expertise for IT support group issues Extensive experience with Fiserv Datasafe, Symitar Episys, MeridianLink, FICS, CreditQuest, HelpStar, CUNA loanliner.com Show less



One Business Solutions

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Implementation Consultant

  • Sep 2008 - Dec 2008

  One Business Solutions was a certified partner of Microsoft, and performed consulting and project management services for the development and installation of a Microsoft ERP program.



Epic Systems

• Egypt
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Oct 2007 - Jul 2008

  Coordinated implementation of health care software Assisted installation of radiology application at Baylor College of Medicine Led and participated in software optimization projects Was certified in EpicCare Ambulatory, Radiant, and Cardiant



Wisconsin Woodchucks Baseball Club

• Director of Ballpark Operations

  • May 2006 - Aug 2007

  As part of an internship for two summers, I had the opportunity to manage all ballpark workers and concession stands. I also prepared the stadium for game day activities and tracked stadium inventory and orders.