Client Strategy Manager

• Nov 2021 - Present

Strategic Growth Account Manager

• May 2021 - Oct 2021

Digital Advertising Specialist

• Jun 2018 - May 2021

Manage a book of business focused clients. Build and maintain digital advertising campaigns on multiple platforms (Google, Bing, Facebook, etc). Allocate/Maintain the budgets for those clients/campaigns to the G5 standard. Always implementing ways to improve campaign performance. Works directly with Google Adwords/Editor, Google Analytics, Bing/Bing Editor, Excel, as well as multiple Campaign performance tools. Proud Premier Google Partner.

Server

• Jun 2016 - Sep 2016

• Customer Facing Restaurant Server in high end resort known for 5-star customer service and care o Collaborated in fast paced team environment, provided guests/celebrities and high net worth club members with attentive, professional customer service o Ensured dining experiences exceeded expectations, needs taken care of quickly and accurately o Attained top sales level on a weekly basis o Regularly awarded bonuses based upon guest feedback for ability to exceed expectations in areas of service, communication, knowledge, responsiveness, and accuracy o Regularly awarded bonuses for upselling and introducing high value add-ons o Created return business and loyalty through positive guest experiences, service, knowledge of culinary techniques o Addressed customer requests and issues in a polite, efficient, respectful, and professional matter o Performed training, and supervision in customer service/care units o Took care of any problems that arose, was able to deal with guests of all ages, personalities and temperaments

Consolidator

• Aug 2015 - Jun 2016

In charge of the main production line in the restaurant. Handled the food, and stepped in to help any stations that needed help. Ensured that the ticket times for the restaurant were as low as possible while keeping up a 100% accuracy rating. I have a face to face interaction with the guests to ensure their happiness, and resolve any problems that may arise. In charge of the main production line in the restaurant. Handled the food, and stepped in to help any stations that needed help. Ensured that the ticket times for the restaurant were as low as possible while keeping up a 100% accuracy rating. I have a face to face interaction with the guests to ensure their happiness, and resolve any problems that may arise.

Busser

• Sep 2014 - Dec 2014

I took food to and from tables, and set the table for each course. I made sure the guests were as happy as they could be, and that their tables were clean. I also ran room service for the hotel next to the restaurant (Inn at the 5th). I would take orders from the guests over the phone and then proceed to take their food and drinks to their rooms. I took food to and from tables, and set the table for each course. I made sure the guests were as happy as they could be, and that their tables were clean. I also ran room service for the hotel next to the restaurant (Inn at the 5th). I would take orders from the guests over the phone and then proceed to take their food and drinks to their rooms.