Grant Wood
Support Analyst at Infranet Technologies Group, Inc.- Claim this Profile
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Bio
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftAug, 2022- Nov, 2024 -
Certified Duo End-User Administrator
Duo SecurityOct, 2022- Nov, 2024 -
Certified Duo Help Desk Administrator
Duo SecurityOct, 2022- Nov, 2024 -
Certified Level 1 Duo Administrator
Duo SecurityOct, 2022- Nov, 2024
Experience
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Infranet Technologies Group, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Support Analyst
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Mar 2020 - Present
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GateHouse Media
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United States
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Media Production
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500 - 600 Employee
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IT Support Technician Coastal NC
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Jul 2018 - Jan 2020
- Provided end user support for application and hardware (Windows and Mac) - Managed Windows & Linux based servers in virtual environment (Vsphere) - Managed user accounts in Active Directory and other in house systems - Configured and managed on/off site backup systems - Managed telecommunications equipment and services (Vonage & PBX) - Worked with 3rd party vendors to support and improve application workflow - Supported company mobile devices - Oversaw physical access control systems - Provided consulting for tech based projects Show less
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EUE/Screen Gems Ltd
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United States
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Entertainment Providers
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1 - 100 Employee
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Director of IT North Carolina
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Mar 2015 - Jun 2018
With 24/7 availability - Configure, Maintain, and Upgrade Microsoft based servers (2003, 2008 & 2012) - Manage Windows Active Directory & Microsoft Exchange server - Manage VeraMark call accounting & Sage accounting server - Plan. Setup, and Manage wired & wireless networks for production offices - Setup, Upgrade, and Maintenance Windows and Apple based computer systems - Provide end user support for Radius Gateway login system - Setup & provide end user support for Avaya phone system for production offices - Anticipate future technology needs for the company Show less
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Education
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Cape Fear Community College
Associate’s Degree, Computer Engineering Technology