Experience

Empower Energy Solutions

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Solar Consultant

  • Feb 2022 - Present



Avis Budget Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Owner/Operator-Operations Manager

  • Aug 2006 - Dec 2021

  Perform all operational necessities to run a profitable and successful small business. Sustainment tasks: administration, human resources, scheduling, inventory control, revenue growth, direct customer interaction, product quality control, maintained top 50 ranking in national sales. Administered the performance management program; training new hires in various areas: sales presentation, processes, protocol, product knowledge, and overcoming rejections. Implemented company standards with learning development initiatives to deliver high-quality training to employees.• Increased revenue over 100% while independently operating two rental car agencies, a Budget Truck location, and a rapid growth partnership with UBER.• Motivated, trained, reviewed, disciplined, coached, hired/terminated employees to maximize productivity.• Identified opportunities and implemented innovative programs and procedures to enhance operational efficiency.• Regulated, implemented, and monitored, budgets, profit and loss, payroll, taxes, and important accounts.• Exceptional customer service expertise, complaints resolution, commitment to company standards

• Airport Operations Manager

  • May 2005 - Aug 2006

  Evaluated data from various operations to provide recommendation solutions to the management team, including vehicle inventory, incident reports, customer activity, revenue gains/losses, employee engagement and proficiency, daily pricing, and team growth. Developed and implemented programs and procedures to enhance operational efficiency. Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.• Provided superior services to internal/external customers by understanding needs and meeting demands.• Collaborated with Human Resources to develop training programs and interview/hire new employees.• Facilitated operations, including overseeing up to 180 employees, five departments, thousands of cars, all while maintaining customer satisfaction daily.• Excelled as leader of bus transportation department, passed quality assurance standards monthly leading to promotion.