Experience

BlueScope Distribution

• Australia
• Wholesale Building Materials
• 100 - 200 Employee

• Customer Service Officer

  • Nov 2022 - Present



Tradelink

• Retail
• 400 - 500 Employee

• Assistant Manager / Manager

  • 2011 - Jan 2023

  · Pricing negotiations with external stakeholders, management of stock levels and delivery co-ordination · Full responsibility of yearly stocktake · OH&S Implementation and management · Sales Representative, specialising in HVAC, Industrial & Building Products · Strong focus on exceeding sales targets, while delivering outstanding customer service and balancing store budget · Business development and management of key accounts- proactively approaching prospects and building strong relationships · Leading, training and managing staff to achieve their own sales and development opportunities · Performance management of under-achieving staff · Rostering of staff, compliance adherence, reporting and coaching for branch · Implementing JDE Sales and Inventory program, which increased usability for staff and provided better outcomes for customers · In-store staff training across various stores nation-wide · On-site consultation / customer service with external stakeholders including site quoting, supervision and inspection · Driving sales / traffic in-store through Local Area Marketing and cold-calling · Management of stock levels, purchasing negotiations and delivery co-ordination for various stores in the Victorian region



Austral Bricks

• Australia
• Wholesale Building Materials
• 200 - 300 Employee

• Branch Manager

  • 2008 - Jun 2011



Tradelink

• Retail
• 400 - 500 Employee

• Inventory Controller / HVAC Sales Representative

  • 1994 - 2006