Experience

HealthInsight

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Corporate Director of Infrastructure

  • Jun 2014 - Present



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Project Manager

  • Nov 2004 - Jul 2013

  Managed projects, including Wireless Network Installation, VAX System Emulation, and Bendix King relocation to Albuquerque and Data Center Consolidation. Managed out-sourced vendors, including IBM, AT&T, and Dell to ensure continued system functionality and daily business operations for 1500-person engineering and production facility. Managed and escalated problems to provide quick resolution and customer service; Six Sigma Greenbelt trained. • Achieved over $2.9M in net cost reductions over 3-year period by implementing VAX Emulator. • Attained annual savings exceeding $100K for past 7 years through system consolidation and virtualization. • Improved patching, backup schedules, and strategies, resulting in 99% critical system uptime for past 7 years. • Generated $2.5M in annual savings through roof-top consolidation of remote business unit to existing business unit in Albuquerque. • Increased productivity 15% by implementing on-site wireless. Show less



Intersections Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Operations Manager

  • Aug 2003 - Nov 2004

  Installed and managed 200 station thin-client and PC-based network. Assisted telecommunications department with remote management in testing, installing, and configuring new site. Participated in management team decisions and development in both leadership and team member roles. Recruited, developed, and managed Information Technology staff for New Mexico site. • Ensured 100% business continuity of all departments through move to permanent site by working as business focal for construction, electricians, and all other vendors at construction site. Show less



Travel 800 LLC/Cendant/Trase Miller Technologies

• Albuquerque, New Mexico Area

• Manager of Technical Operations

  • Jan 1995 - May 2003

  Managed 200-node network running Windows NT Server 4.0, Windows 2000 Server, Windows 2000 Advanced Server, SQL Server 7.0, Exchange Server 5.5, POS, and IBM AS/400 eServer with Windows 1998 workstation desktops. Supervised Network Administration and Programming personnel; managed SCO Unix servers and connectivity. Experienced with IBM AS/400 client setup and communications; appointed manager of all voice communications on Avaya / Lucent Definity G3r switch in Albuquerque, New Mexico and Avaya / Lucent Definity G3si in San Diego, California and Call Management System (CMS) SUN Solaris Unix. • Generated over $200K in cost savings by proposing and implementing new technologies and techniques. • Improved call handling and customer service 27% by co-developing and co-managing Call Center Operations department. • Improved productivity 20% by developing and administering Microsoft Office product training. • Led Project team through Y2K conversion, compliance, and merger of San Diego office into Albuquerque office bringing systems to 100% compliance. . Show less