Experience

Rhenus Logistics South Africa

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• General Manager

  • Jan 2017 - Present



Little green beverages

• Gauteng

• Supply Chain Management Consultant

  • Nov 2016 - Present



Aramex South Africa

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Operations Executive

  • Sep 2011 - Apr 2016

  Accountable for the National distribution strategy in alignment with the company’s strategic direction.Risk control; management, audits and compliance with regards to security, losses, damages and claims (Procedures and reports).Manage service partner relationships (Third parties, Line haul): negotiation of supplier contracts, service level agreements, standard operating procedures, performance and invoice recons.Manage national key accounts: Customer relations, customer liaison, incident notification and new procedure implementations (Standard Operating Procedures and Service Level Agreements and monthly performance reviews). Focus on skills development, improving communication (Systems integration), Performance appraisals and corrective action.Manage the day to day operations of the business including both revenue and cost elements of the business.Attend and provide quarterly feedback on all operational elements at EXCO meetings.Develop, coordinate, manage all aspects of owner driver implementation and ongoing processes.Control, manage, coordinate all procurement within ground operations nationallyControl all KPI, s in conjunction with branch manager’s nationallyControl, manage national fleet in conjunction with National fleet manager, including the sourcing of appropriate fleet based on demand.Manage BIE team (Business intelligence and efficiency) in regards to implementation, control, maintain required service standards of Infoax (Aramex tracking, invoicing system)Control, manage security act 108 service standards together with health and safety/loss control manager.Provide support to sales force in regards to current and new customers (SLA and SOP, s)Manage and maintain customer relations with key corporate customers.Control, manage route productivity together with operations managers nationallyControl, manage warehousing aspect together with Logistics manager. Show less

• Branch Operations Manager

  • Sep 2006 - Sep 2011

  • Manage the day to day operations of the business including both revenue and cost elements of the business.• Responsible for leading and co coordinating the strategic planning of the branch from an operations perspective.• Evaluate staff performance.• Evaluate and manage all KPI’s for the branch on operational level.• Manage KPI’s for all regional service agents and line haul service providers.• Maintain and manage Security Act 108.• Responsible for all aspects of security and losses within the branch. Show less



Skynet Worldwide Express

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Branch Operations Manager

  • Jan 2005 - Sep 2006

  See below See below



Value Logistics

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Manager

  • May 2004 - Dec 2004

  • Responsible for the maintenance of approx. 280 vehicles ranging from 1 tonner to 8 tonners in conjunction with the Value Logistics maintenance division. • Monitoring and managing the vehicle utilisation based on the Freightware System. • Managing routing of the vehicles within the Johannesburg and Regional Areas including the cross border runs. • Misuse of company vehicles, monitoring system. Ensure corrective action is taken when delivery standards, procedures are not adhered to. • Responsible for the management and development of the full transport function i.e. systems, structures, strategy and policy. • Ensure disciplinary action is taken in relation to vehicle accidents, misuse of company vehicles. • Ensure that standards are maintained relating to ongoing driver training and logistics training. • Preparation of all statistics relating to vehicle costs, staff costs, overtime, freight losses and insurance claims. • Assess, evaluate suppliers to transport department. Show less



Skynet Worldwide Express

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• National fleet manager

  • Apr 2002 - May 2004

  • Responsible for the management and development of the full national fleet processes including systems, structures, strategy and policy.• Monitoring and managing of vehicle maintenance costs, transfers and or replacement of vehicles nationally.• Authorisation of orders, job cards, fuel accounts, vehicle maintenance invoices.• Preparation of fleet data that may be called for by the Executive Director, National Administration manager or National operations manager.• Sourcing, and ordering of replacement vehicles nationally.• Dealing with vehicle suppliers and negotiating prices re vehicle replacements.• Identify, evaluate new potential suppliers of motor vehicles based on requirement in fleet.• Responsible for Occupational health and safety nationally.• Chairing Anti accident committee meetings monthly and ensuring appropriate corrective action taken regarding fleet accidents.• Taking corrective action where company policies and procedures are not being adhered to. Show less

• Branch Operations Manager

  • Feb 1996 - Apr 2002

  • Responsible for the management and development of the Zip Express/JHB branch, including operational and sales functions, structures, strategy, policy making and profitability.• Manage Road and Air freight, imports and exports as well as same day deliveries.• Ensure that good customer relations are maintained.• Calling on current key customers and potential clients in conjunction with the sales force. This includes setting up of service level agreements and key performance indicators.• Personally attending to customer complaints with regard to line haul capacity, late arrivals, invoicing issues.• Maintaining operational procedures and service standards and providing personalised customer service to corporate accounts.• Ensure policy objectives and strategies are understood, implemented and maintained within the company objectives.• Responsible for taking corrective action when standards, procedures, document control systems are not adhered to.• Ensuring that the SABS ISO 9002 Quality system is adhered to by all staff in their area of responsibility.• Provide quotes and monitor dedicated deliveries.• Record, investigate and promptly resolve client queries/complaints to ensure client satisfaction.• Analyse income statement monthly and revert on variances against budget as well as YTD.• Managing all aspects of owner drivers, service levels and cost. Show less



Sun couriers

• Branch Manager

  • Oct 1992 - Feb 1996

  • Preparation and execution of branch budget• Cost control• Petty cash and cash sales• Ensuring sales targets were met• Setting monthly sales targets• Responsible for all aspects of admin in branch• Debtors and creditors• Responsible for maintaining service levels, customer retention.• All aspects of labour relations, HR• Responsible for managing revenue growth/cost vs budget• Managing GIT losses /damages

• Assistant Branch Manager

  • Nov 1989 - Oct 1992

  • Control of service standards -SLA/KPI• Upholding of discipline• Cost control• Customer service• Processing of overtime• Vehicle maintenance• Licensing, COF and maintenance• Route analysis and productivity• Managing external supplier’s ad sourcing thereof• Managing GIT losses/damages ad taking appropriate corrective action.

• Operations Supervisor

  • May 1989 - Nov 1989

  • Processing of freight -general cargo and express• Maintaining delivery and collection standards• Control of operational costs, cost of sales and overhead costs.• Supervision of correct loading of delivery route vehicles.• Vehicle maintenance• Manage and resolve customer queries