Experience

Hollywood Beach Resort Rental Program, LLC

• United States
• Hospitality
• 200 - 300 Employee

• Events Supervisor/Duty Manager

  • Sep 2010 - Present

  Position: Porter from June 2007 to 2010Position: Conference & Events Supervisor/Duty (Guest Relations) Manager from 2010 - presentCurrent Responsibilities Include: Up-selling of products, services and promotions, knowledge of menu's and food and beverage standards, excellent knowledge of other department standards, strong communication skills, strong customer and colleague relations, organisation and flexibility, ability to use standard and hotel software including Micros, scheduling, Microsoft Office, Internet and Photoshop software, taking payments using cash, PDQ and other methods, excellent presentation skills, purchasing supplies and equipment, function bar beverage stock management, supervising a team and training of staff, liaising with departmental manager and filling in when off duty, duty/guest care manager responsibilities.Qualifications Achieved at Work:NVQ level 2 Qualification in Food and Drink Service achieved in September 2010.NVQ level 2 Qualification in Business and Administration achieved in May 2012.NVQ level 3 Qualification in Hospitality Supervisor and Management achieved November 2012First Aid in the work place valid until 23rd March 2014. Show less

• Porter

  • Jun 2006 - Sep 2010