Aaron Grant
Security and Loss Prevention Manager at The Hazelton Hotel- Claim this Profile
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English Native or bilingual proficiency
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Bio
Vanessa Koffman
I worked with Aaron on an private event my company was hosting. He took care of all the physical operations from guest services to managing the team I worked on his end. Every operational aspect of my event was handled by him and was executed seamlessly and professionally. Aaron went above and beyond to ensure my event was a success. I highly recommend Aaron and hope to work with him again in the future.
Chris Kirkpatrick MSc, CMgr, FCMI, CMMIII Police Exec
Mr. Grant is a gifted communicator who delivers operational excellence while creating a supportive team environment where everyone matters. This is accomplished through his hard work, recognizing individual strengths and weaknesses, taking the time to listen, and putting it all together in a holistic manner to exceed expectations. With a keen eye to identifying, managing, and mitigating risk, Aaron can always be counted on to lead with integrity, exceed goals, and provide customer service excellence.
Vanessa Koffman
I worked with Aaron on an private event my company was hosting. He took care of all the physical operations from guest services to managing the team I worked on his end. Every operational aspect of my event was handled by him and was executed seamlessly and professionally. Aaron went above and beyond to ensure my event was a success. I highly recommend Aaron and hope to work with him again in the future.
Chris Kirkpatrick MSc, CMgr, FCMI, CMMIII Police Exec
Mr. Grant is a gifted communicator who delivers operational excellence while creating a supportive team environment where everyone matters. This is accomplished through his hard work, recognizing individual strengths and weaknesses, taking the time to listen, and putting it all together in a holistic manner to exceed expectations. With a keen eye to identifying, managing, and mitigating risk, Aaron can always be counted on to lead with integrity, exceed goals, and provide customer service excellence.
Vanessa Koffman
I worked with Aaron on an private event my company was hosting. He took care of all the physical operations from guest services to managing the team I worked on his end. Every operational aspect of my event was handled by him and was executed seamlessly and professionally. Aaron went above and beyond to ensure my event was a success. I highly recommend Aaron and hope to work with him again in the future.
Chris Kirkpatrick MSc, CMgr, FCMI, CMMIII Police Exec
Mr. Grant is a gifted communicator who delivers operational excellence while creating a supportive team environment where everyone matters. This is accomplished through his hard work, recognizing individual strengths and weaknesses, taking the time to listen, and putting it all together in a holistic manner to exceed expectations. With a keen eye to identifying, managing, and mitigating risk, Aaron can always be counted on to lead with integrity, exceed goals, and provide customer service excellence.
Vanessa Koffman
I worked with Aaron on an private event my company was hosting. He took care of all the physical operations from guest services to managing the team I worked on his end. Every operational aspect of my event was handled by him and was executed seamlessly and professionally. Aaron went above and beyond to ensure my event was a success. I highly recommend Aaron and hope to work with him again in the future.
Chris Kirkpatrick MSc, CMgr, FCMI, CMMIII Police Exec
Mr. Grant is a gifted communicator who delivers operational excellence while creating a supportive team environment where everyone matters. This is accomplished through his hard work, recognizing individual strengths and weaknesses, taking the time to listen, and putting it all together in a holistic manner to exceed expectations. With a keen eye to identifying, managing, and mitigating risk, Aaron can always be counted on to lead with integrity, exceed goals, and provide customer service excellence.
Credentials
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Emergency Management Certificate
George Brown CollegeJan, 2020- Nov, 2024 -
Common Assessment Certificate
George Brown CollegeJan, 2010- Nov, 2024 -
Pre-Community Service (Honours) Certificate
George Brown CollegeJan, 2010- Nov, 2024 -
Certified First Aid (CPR, AED Level C)
Canadian Red Cross -
Certified Joint Health & Safety Member
Drake Hotel Properties -
Certified Train-the-Trainer
OnlineWHMIS.ca™ - Canada's Trusted and Recognized WHMIS Training -
Claims Management 1 and 2
Compclaim Management Inc -
Communicating with Diplomacy, Tact & Credibility
Canadian Management Centre -
Conflict Resolution
St. Stephen's Community House -
Equity, Diversity, and Inclusion Training
Humber College -
Safer Bars and Spaces
The Dandelion Initiative -
Smart Serve Certification
Alcohol and Gaming Commission Ontario -
Valid Security License
Bill 159, Private Security and Investigative Services Act, 2005 -
Worker Health and Safety Awareness in 4 and 5 steps
Ministry of Labour and Small Enterprise Development
Experience
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The Hazelton Hotel
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Canada
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Hospitality
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1 - 100 Employee
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Security and Loss Prevention Manager
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May 2022 - Present
Manage and oversee all daily functions of the Security and Loss Prevention Department. Maintain all security logs, certifications, security operating procedures and all documents required by municipal and federal law. Ensure employees, guests, company assets and property are safeguard at all times. Manage and oversee all daily functions of the Security and Loss Prevention Department. Maintain all security logs, certifications, security operating procedures and all documents required by municipal and federal law. Ensure employees, guests, company assets and property are safeguard at all times.
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Drake Hotel Properties
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Canada
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Hospitality
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1 - 100 Employee
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Director, Compliance and Safety
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2018 - 2020
• Secured maximum output and full compliance for all managed departments through developing and implementing regular security protocols and procedures, overseeing department fiscal budgets of approximately $460K, establishing an onboarding session while building the bill 132 component of health and safety, modernizing the KPI audit and sourcing to an electronic software and provider, and building up and maintaining the departments as respected, reliable resources.• Demonstrated superior communication and conflict resolution skills by overseeing the organization’s high-risk late-night operations, designing all fire evacuation and emergency response plans, de-escalating confrontation with volatile individuals, and ensuring no serious security incidents and no harm to employees or guests while on company premises.• Executed strong stakeholder relationship management through working closely and establishing partnerships with external agencies such as Toronto Fire Services, Toronto Police Service, Ministry of Labour, Alcohol and Gaming Commission of Ontario, and municipal officials. Show less
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Director, Guest Safety and Security
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2016 - 2018
• Saved the organization $100K annually on stolen liquor while almost fully eliminating employee theft through taking on the initiative to upgrade the internal security surveillance systems as well as reducing the company’s annual liquor variance of 3% to 5% down to 0.1%.• Ensured up-to-date and effective security and life safety measures by designing and implementing security systems and specifications for all new properties and working with property developers from the blueprint phase to installation.• Reduced chances of incidents occurring through working with personal security staff of high-profile guests, such as movie stars during the Toronto Film Festival, foreign dignitaries, and important keynote speakers such as the Mayor of Toronto, to coordinate security efforts and develop security plans should an incident occur.• Increased employee health and safety through ensuring compliance with the Occupational Health and Safety Act, acting as employer representative on health and safety committees, developing the organization’s occupational health and safety and harassment prevention policies and standards, creating and presenting a health and safety training program to managers and employees, conducting thorough workplace inspections, and resolving any employee complaints. Show less
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Senior Manager, Guest Safety and Security
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2014 - 2016
• Spearheaded the development of company-wide health and safety programs and monthly committees through ensuring all Ministry of Labour mandatory guidelines were met and enforced by all level’s management.• Improved security departments and internal audit process by restructuring the internal KPI audit process and then performing KPI audits across the company at all locations that scored low in management performance.
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Security Manager
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2011 - 2014
• Created a new, functional, self-contained security department through investigating the current security measures being overseen by food and beverage managers with no security or emergency preparedness knowledge and developing and implementing a new security labour team, operating budget, incident reporting protocols, and security procedures for the team to follow.
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Education
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2010 - 2012
George Brown College
Diploma, Career and Work Counselling
Community
