Experience

Tapestry

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Facilities Assistant Manager

  • Mar 2023 - Present

• Store Facilities Coordinator

  • Oct 2019 - Present



kate spade new york

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• senior muse of visuals (visual supervisor)

  • Mar 2018 - Oct 2019

  Defining, designing, and implementing a creative visual merchandising strategy. Creating appealing and eye-catching visual displays that lead guests through the entire store. Producing window displays, signage, interior displays, floor plans, and special promotion displays. Analyze sales results based on visual merchandising to ensure changes need to be made on visual displays and execute efficiently. Creating action plans to efficiently execute floorsets and any other changes set forth by the visual merchandising corporate team. Show less

• senior productions muse (stock supervisor)

  • Nov 2017 - Mar 2018

  Managing and maintaining organization of onsite and offsite stockrooms. Accepting shipments and processing accordingly in micros software. Readily apparent of ordering supplies for back of house and front of house. Following guidelines for opening and closing store procedures. Handling all deposits, cash registers, and filing accordingly. Providing assistance on the sales floor, whether it’s to assist guests or assisting the team on managerial support. Delegating tasks to the production team.

• productions muse (stock associate)

  • Nov 2014 - Nov 2017

  Assist on unloading shipments to the store. Check items received against shipping invoice to ensure the shipment is accurate. Unpacks inventory. Organizes inventory in the stockroom. Replenish stock on the sales floor as needed. Answers clients and sales associate’s questions about available items in stock. Retrieves items from stockroom at client’s requests. Conduct regular store inventory. Assist managers in preventing theft and maintaining proper inventory. Pack up defective items or overstock and arrange for the return or transfer shipment. Following all directives and corporate guidelines set forth by the Visual Manager and Corporate Visual Team. Correctly handle all register transactions. Participation in store daily opening and closing duties. Show less



The Roger

• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Apr 2017 - Oct 2017

  Greet guests upon arrival, collect contact and billing information, assign rooms, and issue keys. Following up with guest requests and coordinating with housekeeping, bellmen, staff and management to fulfill guest requirements. Providing courteous and professional service to guest who are checking into or out of the property. Offering assistance to guests as needed during their stay. Responsible for bookkeeping duties, including a cash drawer, preparing bank deposits and posting charges for items that guests may have ordered or used during their stay. Serving duties as a concierge, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale. Show less



Tiffany & Co.

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Operations Professional

  • Dec 2016 - Jun 2017

  Participation in store openings and closing duties. Contribution to store inventory accuracy and availability. Maintaining all reporting needs and internal audit checklist compliance to ensure store is financially sound. Packaging of overstock and arrange for return or transfer shipment. Independently follow-up on and resolve guest issues up to the maximum level permitted. Strengthen guest brand loyalty by providing superior service for all after-sales servicing concerning either repairs/cleaning take-in or phone orders. Multitasking as needed to ensure that all daily, weekly and monthly responsibilities are completed. Partnering with the sales team by fulfilling merchandise requests/transfers and point sales quickly and accurately. Responding graciously to all incoming telephone calls and emails with prompt and accurate information in order to help retain and satisfy guests. Show less



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Sales, Stock, and Visual Associate

  • Nov 2011 - Oct 2015

  Maintaining an awareness of all advertisements and promotions in the training and development of peers. Demonstrating initiative and a sense of urgency in “selling floor readiness” prior to the store opening. Following all directives and corporate guidelines set forth by the Visual Manager and Corporate Visual Team. Assisting in replenishing merchandise on the selling floor and in wall units. Assisting the Sales Support Team with all trunk shows and personal appearance set-ups and preparation. Restock shelves that require restocking. Ensuring that “put-away” merchandise is taken care of properly. Ensuring the store is neat, clean and organized through each business day. Work with fellow associates to maintain that Asset Protection standards are met all the time. Actively participate in all programs and procedure that drive sales. Participate in store daily opening and closing duties. Show less