If you are looking for someone who has an outstanding work ethic and is passionate about customer service I cannot recommend Graham highly enough.

I've been lucky enough to work with Graham during his time at YBS group. He was a senior underwriter whilst I was a mortgage advisor and was always extremely helpful and knowledgeable using a good balance of applying criteria and common sense. We became branch managers at the same time so have been mutually supportive of each other over the years. He is a fantastic people leader who gets the best out of his team and transformed his branch from both audit and commercial points of view. His team won a lot of recognition for their NPS results and that is in no small part due to Graham's approach and passion filtering through. He's dealt with challenging situations around restructures with redundancy hanging over him and still been able to prioritise his team and ensure they can perform by continuing to cultivate a positive atmosphere and allowing his team to see and pursue growth opportunities. More recently I've been working with Graham again as a branch SME to support some projects in my process improvement capacity. Graham has an excellent eye for detail and can also apply great outside of the box thinking. He's passionate about continuous improvement and is always able to articulate how things fit in to the bigger picture. He's a real people person and his stakeholder management is exceptional. Graham has excelled in all roles he's held in the time I've known him and its clear to see why. I could see him succeeding in a number of roles and he'd be a great asset to any team he's a part of.

If you are looking for someone who has an outstanding work ethic and is passionate about customer service I cannot recommend Graham highly enough.

I've been lucky enough to work with Graham during his time at YBS group. He was a senior underwriter whilst I was a mortgage advisor and was always extremely helpful and knowledgeable using a good balance of applying criteria and common sense. We became branch managers at the same time so have been mutually supportive of each other over the years. He is a fantastic people leader who gets the best out of his team and transformed his branch from both audit and commercial points of view. His team won a lot of recognition for their NPS results and that is in no small part due to Graham's approach and passion filtering through. He's dealt with challenging situations around restructures with redundancy hanging over him and still been able to prioritise his team and ensure they can perform by continuing to cultivate a positive atmosphere and allowing his team to see and pursue growth opportunities. More recently I've been working with Graham again as a branch SME to support some projects in my process improvement capacity. Graham has an excellent eye for detail and can also apply great outside of the box thinking. He's passionate about continuous improvement and is always able to articulate how things fit in to the bigger picture. He's a real people person and his stakeholder management is exceptional. Graham has excelled in all roles he's held in the time I've known him and its clear to see why. I could see him succeeding in a number of roles and he'd be a great asset to any team he's a part of.

If you are looking for someone who has an outstanding work ethic and is passionate about customer service I cannot recommend Graham highly enough.

I've been lucky enough to work with Graham during his time at YBS group. He was a senior underwriter whilst I was a mortgage advisor and was always extremely helpful and knowledgeable using a good balance of applying criteria and common sense. We became branch managers at the same time so have been mutually supportive of each other over the years. He is a fantastic people leader who gets the best out of his team and transformed his branch from both audit and commercial points of view. His team won a lot of recognition for their NPS results and that is in no small part due to Graham's approach and passion filtering through. He's dealt with challenging situations around restructures with redundancy hanging over him and still been able to prioritise his team and ensure they can perform by continuing to cultivate a positive atmosphere and allowing his team to see and pursue growth opportunities. More recently I've been working with Graham again as a branch SME to support some projects in my process improvement capacity. Graham has an excellent eye for detail and can also apply great outside of the box thinking. He's passionate about continuous improvement and is always able to articulate how things fit in to the bigger picture. He's a real people person and his stakeholder management is exceptional. Graham has excelled in all roles he's held in the time I've known him and its clear to see why. I could see him succeeding in a number of roles and he'd be a great asset to any team he's a part of.