Graham Wall

Vice President Sales & Service at Vancouver Bandits
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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Grace Kim

Early in my career, I was fortunate to have an opportunity to work with Graham as part of a small but mighty sales team – and I believe that I learned from the one of the very best, when it comes to delivering first-class customer service experience and building strong partnerships. Graham genuinely cares about people and their business, and one could not ask for a greater advocate or steward of a brand/mission that he believes in. He helped lay an important foundation of relationship- and trust-building in me, which continues to guide my approach to work, no matter where I go.

Fred Frey

I have known Graham for 25+ years and have had an excellent business relationship with him during this time. Most recently I worked with Graham and our partnership with the Vancouver Canadians Baseball Club. As a sponsor of the Vancouver Canadians, we received excellent support from Graham to assist us in building our brand through our sponsorship. Graham has taken the time and effort to understand our needs and customize a sponsorship partnership that is mutually beneficial for both parties. I appreciate Graham's open and honest communication and his passion in his role. His always upbeat and optimistic outlook is an asset that helps get the partnership through challenging situations and creating successful solutions. It is pleasure to work with Graham.

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Credentials

  • Certificate, Radio Advisor
    Radio Connects (formerly Radio Marketing Bureau)
    Jan, 2006
    - Nov, 2024
  • Certificate, Radio Marketing
    Radio Connects (formerly Radio Marketing Bureau)
    Jan, 2006
    - Nov, 2024

Experience

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Vice President Sales & Service
      • Oct 2022 - Present

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Sales Manager
      • Nov 2021 - Jun 2022

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Vice President, Sales & Marketing
      • 2006 - Apr 2020

      Annually led sales team of 14 employees and a marketing team of five. Hired, managed, trained and developed 75+ sales internships many who now thrive in leadership positions in our business community.Successfully strategized, planned and led all revenue generating activities, controlling operational costs with responsibility for the profit and loss of the operation. Held signature authority for financial obligation duties of the organization. Responsible for ticket sales, promotional initiatives and development of our logo / brand / mark. Led all outgoing marketing: TV, Print, Radio, Digital, Outdoor and Media Advertisements. Wrote business communication letters and correspondence to ticket holders, partners and sponsors.Accomplishments include: Increased advertising revenue X 10 from 2006 - 2020, all the while helping break all-time club history attendance records. Co-created 12 highly successfully ticket product experiences and new sponsorship seating areas such as The WestJet Diamond Club, Whistler Brewing 3rd Base Suite, Sleeman Breweries Executive Dugout Suite, TELUS BBQ Picnic in the Park and The Hey Y’all Hard Southern Ice Tea Porch.Played a lead role in building a strong relationship with Official Bank Partner, Scotiabank, co-sold and co-negotiated the ballpark naming rights position: Scotiabank Field at Nat Bailey Stadium (2010 - 2020) delivering exceptionally high levels of service and results.Led, founded and secured national and local media partnerships including Rogers Sportsnet TV and Sportsnet Radio am650 which in 2019 featured games broadcast live on TV across Canada. Developed business revenue model selling live and :30 commercials to unprecedented success.Founded and developed Scotiabank 'Nooners at the Nat, featuring and supporting up to nine charities per year such as Pacific Autism Family Network, BC Children's Hospital, Big Sisters and Big Brothers.

    • Canada
    • Entertainment Providers
    • 700 & Above Employee
    • Account Executive, TSN 1040 Sports Radio (formerly TEAM 1040 AM Sports Radio)
      • 2005 - 2007

      Generated new advertising revenue by identifying and capturing business opportunities, selling clients successful, on-air radio media campaigns. Collaborated with account executives of sister radio stations such as CHQM 103.5 FM and 1410 AM to sell cross-promotional media packages. Consistently prospected, met and presented to executive level decision makers, including top advertising agencies across Canada.Accomplishments include: • Surpassing revenue targets, meeting and exceeding fiscal sales budgets.• Developing and executing sports marketing campaigns by selling properties such as NHL, NFL, CFL, NBA, MLB, PGA, NCAA, World Cup Soccer, Hockey Canada and World Junior Hockey Championships.

    • Canada
    • Spectator Sports
    • 400 - 500 Employee
    • Senior Manager, Customer Sales & Service
      • 1997 - 2005

      Hired as Sales Associate in 1997, promoted to Manager in 1998, then to Senior Manager in 2000 until 2005. Maximized the sales performance and revenue on the outside sales team consisting of eight sales associates, while still actively managing and growing key corporate accounts. Sold and marketed Vancouver Canucks and Vancouver Grizzlies products: Season Tickets, Ice & Jam Packs, Executive Suites, Commercial Pay Per View Broadcasts, Tickets for Kids, Community Marketing Programs, and other major events at (then) General Motors Place. Interviewed, selected, and trained sales associates; developed monthly sales plans, forecasted sales goals and budgets, and created sales incentive programs for our sales team to succeed. Worked alongside marketing team on customer retention initiatives, providing content for corporate website, www.canucks.com, with a special focus on customer loyalty and retention.Accomplishments include: • Closed large packages ranging from $250,000 to $750,000 worth of season tickets, executive suites and advertising elements, consistently brought in $1,000,000 in business annually.• Led sales team to a 204 per cent increase in revenue generated over four seasons by consistently exceeding sales and profit goals set out by ownership.• Selected to participate on an exclusive Orca Bay Sports & Entertainment Task Force comprised of senior executives, instituted to initiate a new financial plan for the organization, ultimately helping to turn the organization around in revenue growth.

    • Canada
    • Restaurants
    • 700 & Above Employee
    • Manager
      • 1990 - 1993

Education

  • Mount Royal University
    English Language and Literature, General
    1989 - 1991
  • Magee Secondary School - Vancouver, British Columbia
    High School Diploma
    1985 - 1989
  • BrainStation
    Digital Marketing
    2021 - 2021

Community

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