Graham Thomson

Director of Project Delivery at Panago Pizza
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English -

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Bio

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Credentials

  • Wicked Problem Solving Practitioner
    Project Management Institute
    Nov, 2022
    - Nov, 2024
  • Enterprise Agile: Growing Scrum
    Lynda.com
    May, 2019
    - Nov, 2024
  • Learning Slack
    Lynda.com
    Jan, 2018
    - Nov, 2024
  • Project Management Fundamentals
    lynda.com
    Mar, 2015
    - Nov, 2024
  • Project Management Professional
    Project Management Institute
    Feb, 2015
    - Nov, 2024
  • Disciplined Agile Scrum Master (DASM)
    Project Management Institute
    May, 2022
    - Nov, 2024
  • Instructional Design Essentials: Adult Learners
    Lynda.com
    Aug, 2016
    - Nov, 2024
  • Instructional Design Essentials: Needs Analysis
    Lynda.com
    Aug, 2016
    - Nov, 2024
  • Instructional Design Essentials: Storyboarding
    Lynda.com
    Aug, 2016
    - Nov, 2024
  • The Neuroscience of Learning
    Lynda.com
    Aug, 2016
    - Nov, 2024
  • Microsoft® Project 2016: Essential Training
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Microsoft® Project 2016: Essential Training
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Microsoft® Project 2016: Essential Training
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Agile Project Management
    lynda.com
    Oct, 2015
    - Nov, 2024

Experience

  • Panago Pizza
    • Canada
    • Food and Beverage Services
    • 300 - 400 Employee
    • Director of Project Delivery
      • Apr 2019 - Present

  • Panago Pizza
    • Canada
    • Food and Beverage Services
    • 300 - 400 Employee
    • Manager Customer Contact Centre
      • Jun 2008 - Apr 2015

  • PCS Wireless Ltd
    • Call Cetner Manager
      • May 2007 - Jun 2008

      Responsible for all aspects of the call cetner. Including inbound and outbound calling, staffing, technologiy, and coaching and development of staff. Responsible for all aspects of the call cetner. Including inbound and outbound calling, staffing, technologiy, and coaching and development of staff.

  • Sitel Group
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Manager
      • Mar 2005 - May 2007

      Responsible for day to day operations of the call floor, including, coaching, staffing, performance and sales. Responsible for day to day operations of the call floor, including, coaching, staffing, performance and sales.

  • Stream Global Services
    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Team Manager
      • 2000 - 2004

Education

  • British Columbia Institute of Technology
    Continued Education
    2004 - 2004
  • Thompson Rivers University
    Accounting Course

Community

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