Graham O'Regan
Digital Demand & Delivery Lead at Virgin Media O2- Claim this Profile
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Bio
Credentials
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ITIL v4. Foundation
Vodafone BusinessJun, 2022- Nov, 2024 -
Agile Fundamentals
Vodafone BusinessMar, 2021- Nov, 2024 -
ITIL v3. Practitioner
Vodafone -
Six Sigma (Green Belt)
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Experience
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Virgin Media O2
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United Kingdom
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Telecommunications
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700 & Above Employee
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Digital Demand & Delivery Lead
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Nov 2022 - Present
As a Digital Demand Lead, I am responsible for maintaining the Digital projects/programme roadmap from Initiation into Deployment. Ensuring all Demand items are architecturally and commercially aligned with all benefits & return of investment captured. As a Digital Demand Lead, I am responsible for maintaining the Digital projects/programme roadmap from Initiation into Deployment. Ensuring all Demand items are architecturally and commercially aligned with all benefits & return of investment captured.
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Service Architect
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Feb 2021 - Sep 2022
Responsible for the design of Managed Service solutions for large, bespoke or complex bids. Accountable for design and costing of the Service solution, through to handover into Service Design & Transition.
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Senior Service Transition Manager
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Jan 2017 - Jan 2021
Managing the successful execution of all Service Transition activities across large programme deliveries for new & existing customers. Through multiple stakeholder engagement, leading on the development and completion of service acceptance criteria for operational readiness.
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Service Asset & Configuration Manager
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May 2014 - Jan 2017
Managing all service assets to provide a logical model of the IT infrastructure through ownership and development of a Configuration Management Database (CMDB) .
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Change And Release Manager
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Jun 2011 - May 2014
Responsible and accountable for the end-to-end operational change management process for managed service accounts.
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Cable & Wireless Diego Garcia
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Telecommunications
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1 - 100 Employee
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Supply Chain Manager
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Jun 2007 - May 2011
Managing 3rd party suppliers’ delivery performance against contractual commitments. Managing 3rd party suppliers’ delivery performance against contractual commitments.
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Energis PLC
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Telecommunications
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1 - 100 Employee
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Delivery Manager
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Feb 2005 - Jun 2007
Accountable for ensuring that each customer order is delivered to the committed order delivery dates. Working with cross functional teams to track progress, managing customer updates are provided during the lifecycle of the order delivery. Accountable for ensuring that each customer order is delivered to the committed order delivery dates. Working with cross functional teams to track progress, managing customer updates are provided during the lifecycle of the order delivery.
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MicroWarehouse
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United Kingdom
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Software Licensing Sales Specialist
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Oct 2001 - Feb 2004
Support the internal and external sales teams with training, sales assistance and proposals regarding corporate software licence programs and agreements. Support the internal and external sales teams with training, sales assistance and proposals regarding corporate software licence programs and agreements.
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Education
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Hendon College
GNVQ Advanced, Information Technology -
St James Catholic High School