Experience

CMI - Communications & Management Institute

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• Marketing & Student Recruitment Manager

  • Jul 2014 - Present

  CMI - Leading provider IWFM Facilities Management Diploma Centre of Excellence CIPS Diploma Procurement & Supply Leading Provider PMP / CAPM Project Management Certification Leading Provider OTHM Level 7 Health & Safety Certificate / OTHM Level 7 Health & Safety Diploma CMI - Leading provider IWFM Facilities Management Diploma Centre of Excellence CIPS Diploma Procurement & Supply Leading Provider PMP / CAPM Project Management Certification Leading Provider OTHM Level 7 Health & Safety Certificate / OTHM Level 7 Health & Safety Diploma


Sage
• Australia
• Media Production
• Business Development Specialist

  • Dec 2013 - Jul 2014


Snap Printing

• Canada
• Printing Services

• Sales and Marketing Administrator

  • May 2013 - Oct 2013

  Key account management of key clients and developing existing accounts Securing new business customers Reactivating lapsed customers Responsible and accountable for all sales results in the centre Creating sales appointment opportunities for the commercial manager Promoting the snap digital marketing strategy both online and offline Preparing accurate and complete job dockets and purchase orders Participating in the design and implementation of local marketing initiatives General office administration . Show less



TheAA.ie

• United States
• Investment Management

• Sales Executive

  • Mar 2011 - May 2013

  Actively selling the AA product range to potential customers (warm leads). Dealing effectively and professionally with all inbound and outbound calls Taking on average 30/32 calls daily (inbound from campaign , web generated or word of mouth sources) Effectively handling customer objections (on price, level of cover, policy limitations and competitor offerings). Monitoring all product, pricing and competitor updates to be in a position to convert the potential customer in to an AA Ireland customer. Successfully achieving the required conversion rate for both Motor and home insurance and achieving all KPIs each month. Cross –Selling additional products such as AA Membership and Home emergency response. Show less



Superquinn

• Italy
• Financial Services
• 1 - 100 Employee

• Sales Assistant

  • Jun 2004 - Mar 2011

  Offered advice and product knowledge to customers Driving sales by promoting products in store via in store demonstrations Serving all customer courteously and efficiently to a high standard Handling and resolving all customer complaints in a prompt and professional manner Assisting customers in opening accounts such as the Superquinn reward program Ongoing general customer service to a high standard Offered advice and product knowledge to customers Driving sales by promoting products in store via in store demonstrations Serving all customer courteously and efficiently to a high standard Handling and resolving all customer complaints in a prompt and professional manner Assisting customers in opening accounts such as the Superquinn reward program Ongoing general customer service to a high standard