Graham Kolm

General Manager: Emerging Markets at UD Trucks Southern Africa
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Contact Information
us****@****om
(386) 825-5501
Location
City of Tshwane, Gauteng, South Africa, ZA
Languages
  • English -
  • Afrikaans -

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David Rouger

Graham is a very autonomous individual who is capable of bringing the right processes to the team. He is a very good communicator always eager to include and convince all the stake holders from the headquarter right to our partners on the field. Graham has been successful in launching a thorough audit to our dealers in a challenging region with the aim to reach no less than excellence

CAMERON ROBERTSON ROBERTSON

Graham we miss you and all the wonderfull market analysis you provided us with - Graham added huge value to our business and is a very detailed and astute person with a great logicial mind and approach to business

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Credentials

  • SCUBA: Course Director
    National Association of Underwater Instructors
    Dec, 1994
    - Sep, 2024

Experience

  • UD Trucks Southern Africa
    • South Africa
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • General Manager: Emerging Markets
      • Nov 2018 - Present
  • Volvo Group Southern Africa
    • Retail Development Manager, South East Africa
      • Apr 2014 - Nov 2018

      Multi-brand orientated for dealers in South East Africa: Volvo, Renault and UD Trucks. Country portfolio is Botswana, Namibia, Lesotho, Swaziland, Zimbabwe, Mozambique, Malawi, Zambia, Kenya, Uganda, Mauritius, Seycelles, Madagascar, Ethiopio, Sudan, Djibouti, Angola. Implementation of due diligence and contracts. Business plans per country Compilation of Dealer Database in Africa Market Analysis in terms of topography, sales, location, strategy etc Retail development signage implementation Retail Incentive Standards Evaluation implementation and audits Implementation of integration project to accommodate another brand or new dealer/importer Implementation of business indicators Rollout of E-Learning to Africa Training of dealers in Africa Show less

  • UD Trucks SA
    • South Africa
    • Motor Vehicle Manufacturing
    • Senior Manager, Emerging Markets
      • May 2018 - Oct 2018

      Currently responsible for 14 countries including sales, service, parts, business development and retail development. Currently responsible for 14 countries including sales, service, parts, business development and retail development.

    • Renault Trucks Sales Manager
      • Apr 2013 - Mar 2014

      Country portfolio is Botswana, Namibia, Lesotho, Swaziland, Zimbabwe, Mozambique, Malawi, Zambia, Kenya, Uganda, MauritiusCompile standard truck specifications and pricing for East Africa.Developing processes in supply chain and efficiency.Visitation of dealers and customers in East Africa.Supporting Top management and Sales managers for respective countries.Implementing structures and processesPresentations and conferences supportBusiness plan support and analytic of sales in respective countries. Show less

    • Market Analyst
      • Mar 2007 - Mar 2013

      SUPPORTSupport al dealers and Regional Sales Managers with market share, units sold, in and out of AOR sales, reporting, training and analysis of licensing districts, province, units in operation, sales and parts targets etc.Inform dealers with all the latest publication news in their areas.Committe member at Naamsa Support the company, Japan, Dealer Council, VP’s and General Managers with presentations regarding market conditions, sales, market share, economic news, developments and setup of presentations. Support our export department with research on African Countries regarding vehicle parc, competitors, developments, possible areas for new dealerships and geographic details.Support the pre-indent meeting with an overview of the market, segmentations, models, forecasts and targetsRESEARCH, ANALYSIS AND MONITORMonitor targets vs BP and adjust accordingly.Monitor dealer targets quarterlyEnsure retail pipeline effectiveLatest news on economic developments and competitors globally and nationallyMonitor targets and developments in AfricaMonitor Budget controlMarket Analysis – Total market, Provinces, DealersStrategic Recommendations – Annually for BP inputParts Analysis as per price, movement codes, sales, UIO etcLicensing District Analysis for South AfricaEconomic and Vehicle forecast – Market, UD Trucks, and Per Channel per Month Per Annum.Company SWOT AnalysisEnhance Business Processes via IT Department for effective production (Excess based sample layout)Manage analysis of National Helpdesk and Goldmine CRMFacebook implementation and management thereoff.Implementation of Twitter and Linkedin for UD Trucks SA.Implementation of industry categories for trucking at NAAMSA for analysis and reporting.GENERALHealth and Safety CommitteeEE Committee and the analysis of company personnel for BBEEEStaff Feedback Presentation Adhoc analysis for company, managers, Japan, Sweden and general users.Presenter Show less

    • Information Technology Administrator
      • Sep 2003 - Mar 2007

      SUPPORT• Support al internal staff as well all dealers on all systems and applications.• Training on all applications for all internal staff and dealers. This includes setup of training manuals and dealer visits.• Setup of call center for IT. Development on HEAT software for call center and all departments. • Reporting and analyses of all calls logged.• Writing training manuals and testing for new developed software functionalities and current application.• Managing outsourced desktop and server support.• Managing system problems and implement fixes. • Assisting IT manager with daily duties, problems and standing in when not available.• Warehouse investigation to see if all processes are correct and how to enhance the warehouse for better experience.PROJECTS• All relevant project documentation.• Manage and maintain execution of projects• Implementation of projects (Printers, PC, software, Server Farm, Developments etc)CRYSTAL REPORTS, AUTOMATE• Development of crystal reports for Heat, Goldmine and Syspro.• Maintaining reports, enhancements and distribution.• Configuring automate to run automated daily tasksSYSPRO, SOFTWARE• Access administration for all users on Syspro and in-house developed software.• Month ends on Syspro.• Supporting Syspro, Nissan Diesel Communication System and Dealer Central Information System.• Manage all requisitions and purchase orders for Information Technologies• System administration for all applications (Web, Forums, Sharepoint, Syspro, etc)• Use of Robohelp for writing manuals support by the F1 key.• Maintenance, setup and support of Goldmine (CRM)• K2.NET software to map processes and maintain processes.• Liaison for suppliers• After hour support. • Limited Cognos, SQL and XML experience. TESTING• Testing all new software developments.• Advise new functionality.• Training manuals rollout and support. Show less

  • Transport and Logistics Bureau
    • Roadshow User
      • Jun 2002 - Apr 2003

      Planning and routing of fleet daily for Premier Foods. Customization of reports in excel format Compiling and tracking reports for improvements Analysis of weight fleets carry and advise shorter routes for enhanced customer service. Reporting damaged products and analysis cause. Implement corrective action. Calibration of Roadshow 1.5 Limited Accpac experience Customer support on deliveries, damage, service etc. Incomplete 6 month course on warehouse logistics and fleet management. Show less

  • BMW SA
    • Motor Vehicle Manufacturing
    • Multi Platform Operator
      • Jan 1998 - May 2001

      HELP DESK • Interact with end users regarding all pc applications and network problems. Extracting and distribution of reports to all users. Running jobs for programmers and solving any problems. Problem solving regarding scanners and networks for online plant 24 hours 7 days a week. Administrating Mainframe, PC, Unix and SAP passwords. Backups of mail servers and others. Support all Servers (Mail, SAP and Domain servers). Establishing uptime for all systems to all users. MVS • Maintaining Systems uptime for end users. Scheduling of jobs for batch runs via Control-M. Running scheduled batch runs on evenings and weekends. Problems solving of failed jobs. Network support to all users. Manage all backups for all systems. Supporting Year 2000 Projects regarding Mainframe. Mainframe conversion to SAP. Establishing CICS and network uptimes. UNIX • Assisting and managing conversion of mainframe jobs to unix. Supporting and running unix batch runs manually. Updating and scheduling of jobs for unix. Assisting unix schedule conversion to interact with SAP and running SAP and Mainframe jobs from one operating system. Running unix batch run jobs and problem solving. SAP • Assisting conversion of Mainframe jobs to SAP. Scheduling, supporting and running SAP batch runs. Supporting SAP printers, scanners, nodes and end user problems. Supporting programmers in configuring jobs for SAP. INTRANET • Web page designing and development. Automation of all admin onto intranet. Development and implementing checklists on the intranet. Develop and implementing web site for operations and unix. Create training manuals linked to checklists. Create statistical reports of all unix jobs on the intranet. Link all submission forms to be mailed to managers. Development of Web site to assist users in every day problems. Assisting Web development team with projects. Designed submission form for handovers after batch runs. Show less

  • South African Polices Service
    • Law Enforcement
    • 700 & Above Employee
    • Adjudant Officer
      • Jan 1994 - Dec 1997

      MVS Working in a MVS Mainframe environment. ICL TAPE MANAGEMENT Running of ICL systems and management of tapes. Distributing tapes and reports to all users. PCL390 ROBOT Management of the PCL390 robot. Management of all tapes for robot. Import and export of cartridges. Running daily jobs on the PCL390. Automation of cartridges not in robot on a PC. Management of all media. Management of backup sites. Distribution of listings. Management of project to initialize 10 000 cartridges for additional robot. Management of new robot. Set-up of all procedures regarding any tasks to be done in the division. HIG SPEED PRINTING SIEMENS Printers 2140 & 2075. Printing of all listings, cheques, IRP-5’s and labels. Printing of all weapon licenses and certificates. Maintenance of all printers. Graphic designing of new certificates and forms. Assisting the development and designing of new SAPS star, weapon license and certificates. Management and designing forms for police departments on bid scale. Development, management and integration of forms on Mainframe. Development of barcode system on salary advises. Designing forms for presentations. KERN 2500 Management of Kern 2500. Implementing barcode system. Organizing forms from Companies over South Africa to insert with salary advises. Working with the Directors regarding specs for forms to be inserted. Problem solving regarding paper quality. Show less

Education

  • Equal Career Service
    Automotive Management Qualification, Automotive
    2016 - 2018
  • Unisa
    Information Technologies
    1995 - 1997

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